Superbalist.com Reviews

1.4 Rating 222 Reviews
8 %
of reviewers recommend Superbalist.com
1.4
Based on 222 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 56%
Accurate And Undamaged Orders
Greater than 77%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Superbalist.com 1 star review on 17th April 2023
Anonymous
Superbalist.com 1 star review on 17th April 2023
Anonymous
Superbalist.com 1 star review on 22nd March 2023
Anonymous
Superbalist.com 1 star review on 22nd March 2023
Anonymous
Superbalist.com 1 star review on 22nd February 2023
Anonymous
Superbalist.com 1 star review on 4th January 2023
Ann
Superbalist.com 1 star review on 8th November 2022
Anonymous
45
Anonymous
Anonymous  // 01/01/2019
Thank you Jesse, I've send an email this morning and received my refund already Absolutely superb client service.
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Posted 1 year ago
Poor customer service. I requested a return just because the products I bought were big. It's been 3 weeks now and they haven't collected the order. When I call they mention that collection will be arranged. Now it's been 3 weeks without collection. Please arrange collection and process refund.
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Posted 1 year ago
Ordered Levi's jeans.excellent quality and prompt service. Free delivery. Will definitely buy again. Superbalist can do better on lowering prices otherwise awesome 👌
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Posted 1 year ago
I never had a problem with Superbalist. I receive my order n in time. I always buy clothes ,sneaker and bags, il always happy with their quality. I did exchange n got my refund on time. I love Superbalist 🥰🥰🥰🥰👌👌
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Posted 2 years ago
What a great experience. The quality of the product was extremely amazing and it was delivered in time.
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Posted 2 years ago
I have purchased countless times from superbalist and haven't been disappointed once! Service and delivery is the best I've seen! The negative comments can't be true. I have had items exchanged, refunded, sizes changed and no problem.
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Posted 2 years ago
I have only ever had an amazing experience with Superbalist. They are truly an excellent online retailer and 100% reliable. They deliver quickly, and if you want to return something they collect it quickly. So the negative reviews are very shocking. Don’t believe everything you read, try it for yourself and see :)
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Posted 2 years ago
I'm so impressed with my first order from superbalist. Will definitely be using them in future. The quality is definitely of a high standard and the shipping arrived earlier than expected date. Very neatly packaged as well.
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Posted 2 years ago
Ordered on the 9th, shoes arrived on the 10th, with standard delivery. Thoroughly impressed.
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Posted 3 years ago
5 stars.
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Posted 3 years ago
Really happy with the service, ordered a shorts and the labeling on the product was wrong and they handled my exchange quickly and professionally. Also ordered a pair of converse tekkies and they're legit and my correct size :)
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Posted 3 years ago
I’ve never been disappointed with this online store.
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Posted 3 years ago
Superbalist offers best service ever🤞 I have been buying here since from last year....and i can tell even to day i still appreciate THEIR service. ❤ This is the only online store I trust at this moment.🤞🤞
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Posted 3 years ago
My order was delivered on time as promised and I am very happy with my purchase. The sizing chart provided was spot on. Excellent service, will order from Superbalist again.
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Posted 4 years ago
I recieved my parcels on time... although the driver was unprofessional and was not taking my directions since he was not using GPRS... To a point that he accused me of trying to rob him just because I live in a township...
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Posted 4 years ago
Bought 3 items on sale. Order came quickly, a day earlier than expected and shoes fit perfectly! Excellent service and will definitely be ordering again :)
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Posted 4 years ago
Exact order, arrived in time. Excellent customer service.
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Posted 4 years ago
I have ordered numerous times with Superbalist and always got what I wanted and my deliveries where on time,I pay with payflex never had a problem not even once even with debit card payment .
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Posted 3 years ago
China town quality most of the clothes are too small. Tired of returning things.
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Posted 4 years ago
I work for Shop Direct group (very and littlewoods online store), Superbalist is quiet good and fast couriers they use, I guess they should improve on their return method because it gave me a problem when i wanted to return a size 8 shoe for the same size 8, reason being that the cut of the right leg shoe was not well it was too big, and you can return an item if its unsuitable for your full credit.Thank you
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Posted 4 years ago
Superbalist.com is rated 1.4 based on 222 reviews