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Sweetpea's Floral Reviews

4.7 Rating 287 Reviews
93 %
of reviewers recommend Sweetpea's Floral
Company Reviews Product Reviews
10
 Questions Metrics
4.7
Based on 287 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Sweetpea\'s Floral Reviews
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Phone:

4165373700

Location:

294 Roncesvalles Ave
Toronto
M6R 2M4

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Sweetpea's Floral 5 star review on 30th January 2019
Debbie
Sweetpea's Floral 5 star review on 5th December 2018
Cheryl Bentley
Sweetpea's Floral 5 star review on 15th October 2018
Ravi Shankar Jayaraman
Sweetpea's Floral 5 star review on 11th October 2018
Terence Brunette
Sweetpea's Floral 5 star review on 10th October 2018
Martha MacDonnell
Sweetpea's Floral 5 star review on 5th October 2018
Anonymous
Sweetpea's Floral 5 star review on 18th September 2018
Emily Moretti
22
Anonymous
Anonymous  // 01/01/2019
5
Debbie
Debbie
Verified Reviewer
“I was very pleasantly surprised last evening by the delivery of a most beautiful and fragrant bouquet from my niece, who lives in Edmonton. She googled "best flower shop" near my address, and Sweatpea popped up.... which is perfect, since this is a store I visit myself! The arrangement is beautifully done, and the flowers are so fresh... this will last several days with proper care!”
Sweetpea's Floral 5 star review on 30th January 2019
Helpful Report
Posted 5 years ago
5
Cheryl Bentley
Cheryl Bentley
Verified Buyer
“I have used Sweetpea three or four times now to send a flowers to my daughter in Toronto They are wonderful to deal with everytime. My daughter absolutely loves their unique arrangements. Don’t use all those name brand online florists where you don’t know what you’re going to get, believe me been there done that, use Sweetpea and you won’t be disappointed.”
Sweetpea's Floral 5 star review on 5th December 2018
Helpful Report
Posted 5 years ago
5
Ravi Shankar Jayaraman
Ravi Shankar Jayaraman
Verified Buyer
“I get flowers delivered to my wife every month. Each month the attachment is amazing! They outdo themselves every month. I highly recommend them.”
Sweetpea's Floral 5 star review on 15th October 2018
Helpful Report
Posted 5 years ago
5
Terence Brunette
Terence Brunette
Verified Buyer
“Jenna was the floral designer - I spoke with her to let her know that the arrangement (a celebratory design for the Carruthers Memorial at the Arts & Letters Club 21.09.51, $200 total value) was described as 'stunning'! I received a pic (see below) and was thrilled - the arrangement could not have been more appropriate, exquisitely seasonal, and truly 'Garden Style'! I have worked in horticulture as a student and in the Floral Sector here in Vancouver for some of the best florists in their time when transitioning. I had clearly specified that this arrangement was not to look like the 'Funeral Special' and could not have been more pleased. Product, style and size were marvellous. Please accept my appreciation and gratitude for providing such a perfect tribute to one of my oldest and most valued friends. I would be delighted to provide an unqualified recommendation for your services from a bod with industry experience - also, the staff I spoke with at various points were, by any standards, exceptional. Mazeltov! (...and give your shop cats a rub from me!) TCB (PS - put an excellent star in your lineup!!!)”
Sweetpea's Floral 5 star review on 11th October 2018
Helpful Report
Posted 5 years ago
5
Martha MacDonnell
Martha MacDonnell
Verified Buyer
“I was calling from afar but pretty specific in what I wanted, and they did an amazing job of creating a beautiful bouquet for my friend! I'd highly recommend them.”
Sweetpea's Floral 5 star review on 10th October 2018
Helpful Report
Posted 5 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Super happy with my order from Sweetpea - the florist who did this piece is VERY talented and has a great eye!! Thanks again.”
Sweetpea's Floral 5 star review on 5th October 2018
Helpful Report
Posted 5 years ago
5
Emily Moretti
Emily Moretti
Verified Buyer
“Thank you Sweetpea Florist for the unique and beautifully arranged flower arrangements. Placing the order was easy with the many different options you shared.. The flowers provided the perfect gift. Thank you.”
Sweetpea's Floral 5 star review on 18th September 2018
Helpful Report
Posted 5 years ago
5
Adriana Rodriguez
Adriana Rodriguez
Verified Buyer
“Amazing flower arrangement”
Sweetpea's Floral 5 star review on 29th August 2018
Helpful Report
Posted 5 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“I live in Vancouver and had never used Sweetpea Toronto before but found them, called and a stunning bouquet more beautiful than I dreamed was delivered for a special birthday. The recipient who knows a lot about flowers was absolutely delighted.”
Sweetpea's Floral 5 star review on 9th July 2018
Helpful Report
Posted 5 years ago
5
Alison Posen
Alison Posen
Verified Buyer
“Beautiful and exactly what I wanted! Original and made my mom so happy 😀”
Sweetpea's Floral 5 star review on 3rd July 2018
Helpful Report
Posted 5 years ago
1
Verified Buyer
Anonymous
Verified Buyer
“The bouquet delivered was not tasteful and did not meet the minimum standards for an expensive bouquet. I had previously ordered bouquets from here before and was told they were stunning but the recipient was not complementary this time. I saw a photo and agreed that the arrangement was distasteful. No one at the store was willing to go the extra mile to remedy the situation. You have lost my business and the lady I spoke with on the phone made it clear that losing my business did not matter.”
Sweetpea's Floral 1 star review on 29th June 2018
Helpful Report
Posted 5 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“I sent a "teacup" arrangement to my sister for her birthday. I asked for "bright and colourful", modelled on one of the examples on the website. It got there on the day (even though I didn't order until 11:30 pm the night before). It was really beautiful! She was so happy with it. Thanks so much!”
Sweetpea's Floral 5 star review on 26th June 2018
Helpful Report
Posted 5 years ago
5
Guiomar De Sa
Guiomar De Sa
Verified Buyer
“beautiful and creative arrangement.. love it..”
Sweetpea's Floral 5 star review on 6th June 2018
Helpful Report
Posted 5 years ago
5
Kate Moat
Kate Moat
Verified Buyer
“Great people to work with! Very responsive and accommodating and the final arrangement for my beautiful sister's celebration of life was stunning. A personal thank you to Jen G. and Michelle for making it happen for us.”
Sweetpea's Floral 5 star review on 6th June 2018
Helpful Report
Posted 5 years ago
5
Michaela Shaw
Michaela Shaw
Verified Buyer
“I received a beautiful bouquet created by Sweetpea a few weeks ago, when I wanted to send flowers as a thank you gift to a hostess, I knew immediately that Sweetpea was the florist that I wanted to use to create a stunning and memorable floral display. They did not disappoint! The design was unusual, pretty and online service was hassle free with ontime delivery. So happy with the arrangements that I have received and sent this month. Best in the city indeed.”
Sweetpea's Floral 5 star review on 27th July 2017
Helpful Report
Posted 6 years ago
5
Michelle Cyr
Michelle Cyr
Verified Buyer
“I had two orders from Sweetpea this month, and both were spectacular. The first was a stunning corsage for my daughter's prom. The florist did an incredible job matching the colours of her jumpsuit with the flowers and ribbons in the corsage, and it even smelled amazing! It was important to my daughter that the flowers were ethically grown. The second was a vase of my mom's favourite flowers for my parents' anniversary, freesia and peonies that were the most delicate yellow colour. Thank you very much!”
Sweetpea's Floral 5 star review on 28th June 2017
Helpful Report
Posted 6 years ago
5
Chryssoula Filippakopoulos
Chryssoula Filippakopoulos
Verified Buyer
“Thank you for the beautiful arrangement you prepared for my mother's birthday. The flowers are gorgeous. The teacup is a lovely keepsake.”
Sweetpea's Floral 5 star review on 19th June 2017
Helpful Report
Posted 6 years ago
5
Alan Shonfield
Alan Shonfield
Verified Buyer
“I was very satisfied but my name is Stewart Mckensy the recipients name was Alan”
Sweetpea's Floral 5 star review on 15th June 2017
Helpful Report
Posted 6 years ago
4
Nicola Robbie
Nicola Robbie
Verified Buyer
“The website did something a bit wonky and the team at Sweetpea responded to my question immediately. The flowers were gorgeous and my sister loved them. Perfect!”
Sweetpea's Floral 4 star review on 17th March 2017
Helpful Report
Posted 7 years ago
5
Douglas Blomberg
Douglas Blomberg
Verified Buyer
“Sweetpea's were very helpful indeed, and the orchid and pot we chose online (with their aid, photo's and communication back and forth) was "gorgeous". The recipient told us so, and Sweetpea's provided a photo in advance, so we can verify this!”
Sweetpea's Floral 5 star review on 20th February 2017
Helpful Report
Posted 7 years ago
5
Linda Kamaev
Linda Kamaev
Verified Buyer
“Despite it being a busy holiday, you guys managed to get my order where it needed to be on time and was it ever beautiful! The hand written note makes all the difference. Thank you once again for making the act of giving flowers a flawless and effortless experience.”
Sweetpea's Floral 5 star review on 20th February 2017
Helpful Report
Posted 7 years ago
5
Benjamin Wilkens
Benjamin Wilkens
Verified Buyer
“I can't speak highly enough of this shop!! I ordered a traditional bouquet of one dozen red roses to be delivered to my sweetheart on Valentine's day this year. Not only did the flowers arrive at her door by 11:00 in the morning on what is arguably the busiest delivery day of the year, but the arrangement was absolutely gorgeous and the card included was exactly as I had requested!! To quote her reaction, she told me that I have "officially won Valentine's Day forever." Thank you so much to everyone involved in helping make this day truly special!!”
Sweetpea's Floral 5 star review on 20th February 2017
Helpful Report
Posted 7 years ago
5
Daniel Felsky
Daniel Felsky
Verified Buyer
“It was a pleasure ordering from Sweetpea's. Their customer service was very helpful and the delivery was on time. Importantly, the flowers were beautiful and made an impression. Good price point and reliable service, really couldn't have been easier.”
Sweetpea's Floral 5 star review on 20th February 2017
Helpful Report
Posted 7 years ago
5
Christopher Esguerra
Christopher Esguerra
Verified Buyer
“Sara is amazing! She made sure the flowers looked awesome and that they got there in time- even sent a photo before they got delivered. You guys really went over and beyond expectations. You helped me make my wife happy this Valentines day.”
Sweetpea's Floral 5 star review on 16th February 2017
Helpful Report
Posted 7 years ago
5
Alastair Dadds
Alastair Dadds
Verified Buyer
“Ordering the flowers online was super easy and convenient; selection was colourful and designers choice and style! The followers the Sweatpea team looked stunning - the missus loved them! Perfect pre-birthday surprise.”
Sweetpea's Floral 5 star review on 10th February 2017
Helpful Report
Posted 7 years ago
5
Karen Reynolds
Karen Reynolds
Verified Buyer
“This is my second time ordering from Sweetpea's. Once again VERY happy with the service and results. Thanks Sweetpea's!”
Sweetpea's Floral 5 star review on 3rd January 2017
Helpful Report
Posted 7 years ago
3
Winni Zheng
Winni Zheng
Verified Buyer
“is not my first time to order from you but this time i felt disappointed coz the flower was small and not pretty. And you should provide print card inside of writting .was for my friends store grand opening but the flowers wasn't special at all.”
Sweetpea's Floral 3 star review on 23rd December 2016
Helpful Report
Posted 7 years ago
Hi Winni, Every card and delivery envelope is handwritten by one of our staff. We feel that it adds a personal touch that wire-service shops aren't able to with their printed forms. Clear penmanship is something we require from anyone who applies and is part of their design test and interview process. We have attached a copy of the photo you provided to us. From what we can see, the writing is clear and legible. We are sorry the arrangement wasn't the style you were looking for. Jenna, our Floral Manager made the arrangement and I have spoken to her in regards to it. We followed the request and design instructions provided. When we looked at the other arrangements you sent photos of, it seems that you were looking for something that would have had a greater sense of grandeur. Had we been made aware of that, rather than it being a standard arrangement, we would have changed the design style accordingly. We always ask that, if a customer is unhappy with an arrangement, to contact us so we can work with them to find a solution. Had we known there was an issue, we would have been more than happy to help create something more in keeping with what you were looking for. We hope to hear from you in the future, where we can get a better sense of what is required for the specific occasion. Sincerely, Sara Jameson (owner)
Posted 7 years ago
3
Eghbal Tahbaz
Eghbal Tahbaz
Verified Buyer
“Unfortunately, the instruction for order was not followed at all.Furthermore, when I brought to the attention of your store in intiial stage, I was shut down by statements such as" flower arranger was one of the best!!" and or if I wanted a different arrangement, could not be delivered on requested date but the next day which it was out of question as the receiver was going away. It turned to big disappointment. I could have done much better anywhere else with $135.00”
Sweetpea's Floral 3 star review on 22nd December 2016
Helpful Report
Posted 7 years ago
Eghbal, With all due respect, we were back and forth and in constant communication with you during the entire order process. We have gone over this order with you repeatedly in regards to the timing of the delivery. You initially asked for 8am delivery, and the closest time we could do it for the busy holiday season was 11am. As far as the overall design, we sent the photo to you, as requested. You told us at 11pm the night before that you wanted us to change the flowers and vase. At that time, we simply did not have the opportunity to redo the arrangement and still make the requested delivery time. We gave you the option to have it delivered for later in the day, at which point we could redo the arrangement, but you insisted it be done for 11am. The recipient was not leaving the office until 2pm, which would have allowed us plenty of time to change the arrangement based on your feedback. These options were all provided for you at the time. The arrangement itself was contemporary and beautiful. We even posted it to our social media and received a great deal of compliments. A link to the photo can be found here ..... https://www.instagram.com/p/BNweLTsF3UJ/?taken-by=sweetpeasto We understand that you were looking for a more traditional look. We have tried to work with you to find a reasonable solution. We have been doing your Christmas arrangement for four years now and this is the first where there has been an issue. We are sorry that you weren't pleased with this one. We did everything possible to work within your requests, with over a dozen emails going back and forth. We understand that there are times when we reach an impasse with a customer and have to tell ourselves we did everything possible in a difficult situation. This seems to be the case here. Sincerely, Sara Jameson (owner)
Posted 7 years ago
Sweetpea's Floral is rated 4.7 based on 287 reviews
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