SwiggyCares Reviews

1.1 Rating 13 Reviews
0 %
of reviewers recommend SwiggyCares
1.1
Based on 13 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Customer Service
Communication Channels
Email, Live Chat
Avg Email Response Time
7.6 minutes

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Pathetic service , the deliver guy never deliver the food and then I chatted with the agent, he said I can imitate the refund and gave me and email ID and the then himself disconnected the chat… is this what you call customer service?
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Posted 1 week ago
NEVER ORDER ICECREAM THROUGH SWIGGY. I have worst experience with ORDER #169314724386738 on Mar 11, 2024. Swiggy simply disowns their fault even through acknowledged and gives free advice to write a review on vendors. With this experience I am sure customer is one who will end up losing this gross negligence behaviour with Swiggy or its Vendors. I DON'T Want to give even 1 star rating for Ice Cream delivery with Swiggy. Please be cautious while dealing with this food delivery App
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Posted 1 week ago
What a worst company and product. Never make an order from this app. It is fraud. They didn’t delivered the order and even they didn’t refund saying the order. They took all the Rs. 503/- as the cancellation feee. Hats off to this fraud company. I wish you get close down soon. You will be in my prayers.
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Posted 1 year ago
My experience was very bad with Swiggy. They charged the food which was not delivered to me and ask me to provide negative feedback to the restaurant. Their customer support was not up to the mark. Recommend others not to use Swiggy.
SwiggyCares 1 star review on 3rd May 2022
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Posted 1 year ago
i know u guys are providing services to us but plz improve ur workers fluent in english and learn them how to speak with customers
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Posted 3 years ago
I hope swiggy is good in Kota, but for me swiggy is just the biggest mistake. I ordered two Malai Kofta and just got one. CS Rep say that it will not be repeated. But please understand that I cannot pay for something I never received.
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Posted 5 years ago
Pathetic service, fooling customers by just canceling orders and then deducting 75.
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Posted 5 years ago
I initiated a chat regarding my quantity of order and I got a response that you are disappointed with my experience.who the hell wants ur disappointment? Its my money at the end of the day. Please close business if you are not able to help your customers. Need answer https://t.co/V7V6EDHNE8
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Posted 5 years ago
This was the third order in 24 hours which went wrong. Two orders with friends, and one on my account. The incomplete order was delivered, and when we told them it's taking too long to get the rest, we were told that we either had to give back the whole order, or pay for the whole thing even though it was delivered incorrectly. Plus, customer service was super rude. Some times, we don't want a stupid 50 rupee voucher. We just want good service.
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Posted 5 years ago
Delivery sucks, order got confirmed after 50 mins for that also I had to talk to customer care executive, and after 90 mins it was delivered, and food was cold and packing was really bad, overall I had to talk to customer care executive 2 times and they dint give satisfactory replies also, will not be looking to order from Swiggy anymore in future.
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Posted 5 years ago
Everything! These people rob us for money. You would better go off to the actual restuarant and come back than have these idiots delivering some shitty things to you. Wrong orders, cancelled orders, poor resolutions. Only thing these people know is how to say sorry. Worst . Nor recommended at all. Try Zomato
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Posted 5 years ago
The worst food experience award in food tech space goes to #Swiggy #RIP https://t.co/BUn9JhMEDc
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Posted 5 years ago
you are such a cheat to customers you take extra money for the delivery and deliver me the incomplete order and later on complaining you refuse for the refund my hard earned money.
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Posted 5 years ago
SwiggyCares is rated 1.1 based on 13 reviews