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swiss-store.co.uk Reviews

4.8 Rating 1,840 Reviews

97 %

of reviewers recommend swiss-store.co.uk

Company Reviews

Product Reviews

4.8

Based on 1,840 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

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swiss-store.co.uk 5 star review on 23rd October 2023

swiss-store.co.uk 5 star review on 18th June 2023

swiss-store.co.uk 5 star review on 6th March 2023

swiss-store.co.uk 5 star review on 18th February 2023

swiss-store.co.uk 5 star review on 18th February 2023

swiss-store.co.uk 5 star review on 11th November 2022

swiss-store.co.uk 5 star review on 2nd October 2022

25

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a few misfires with other straps from elsewhere but this is - by some margin - the best Velcro strap for 22mm lugs that I have found to date. A bit of a fiddle to get the watch on the strap but once on it's very secure, which is what you want, and the strap is so good/comfortable I won't be switching it. I don't use the retainer loop as it's not needed with the strap being Velcro up to the tip. Good service from the Swiss store with prompt dispatch. Price-wise I think it's good value - and having those misfires to compare it with I'd suggest starting here.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating, Graham! We are glad to hear that you found your Velcro strap to be satisfactory and secure. Kind Regards, Jamie Customer Service

Posted 1 year ago

“Excellent service and swift delivery. Great product (penknife)..”

Posted 2 days ago

“Great service. Fantastic products from victorinox and beautifully engraved for ours son’s 33rd birthday. He loves it. Thank you.”

Posted 3 days ago

“I bought a Wenger backpack. It was easy to order and was dispatched quickly, excellent product, happy customer!”

Posted 1 week ago

“Easy to use ordering site, and the three rucksacks (Legacy 16” Laptop Backpack) arrived on time and as stated. I, and my two colleagues, were pleased with the quality of the bags.”

Posted 1 week ago

“Honestly feel like I've bought a nock off even though it cost me £150. It can't hold an edge at all . I'll buy a custom in future”

Posted 2 weeks ago

“Had my little Swiss knife taken at Indian border control. Perfect replacement”

Posted 3 weeks ago

“Speedy delivery”

Posted 3 weeks ago

“Great product, quick delivery and all very easy. Thank you.”

Posted 3 weeks ago

“I cancelled my order as I had made a mistake but I found the customer service department very helpful.”

Posted 3 weeks ago

“This is my second purchase of this same rucksack. The first one had lasted well but had come to the end of its natural life for me (about 10 years). For me the size and design is perfect. I have a 16” laptop plus various needed small accessories. The pockets are extremely flexible and having two drinks container ones is great for reusable water and coffee containers. It is well made throughout which makes it good value as it will last well.”

Posted 3 weeks ago

“Ordered without any issues & communication excellent, came in time too. Love the product wanted one for some time. Prefer the metal strap to the new coloured ones.”

Posted 3 weeks ago

“Very good service. Item delivered next day. Will use again!”

Posted 4 weeks ago

“Amazingly fast delivery of a Mondaine genuine leather watch strap. Totally trouble free shopping.”

Posted 1 month ago

“High quality backpack, perfectly padded to protect my PC 😊”

Posted 1 month ago

“Excellent service. I ordered the Victorinox Rescue knife online as I am in a Mountain Rescue team. Just after I had ordered I realised that a replacement toothpick was available for my much treasured Victorinox Hunstman, bought for me by a wonderful lady over thirty years ago. A quick phone call to your customer services and the lady I spoke to took payment for the replacement toothpick and arranged for the items to be posted out together. Your colleague also provided details of a company who ship knifes back to Victorinox for servicing for a very reasonable price. The Huntsman is due some TLC as it's served me so well for many years. The Rescue Knife is a great bit of kit and the glow in the dark element is not only extremely practical for night operations but has a real 'wow' factor.....it's like magic 😀 Keep up the great work Swiss Store”

Posted 1 month ago

“Absolutely fantastic service. Ordered 2 penknives on Monday. They were delivered 3 days later fully engraved”

Posted 1 month ago

“Great Quality, Swiss, Outdoor Products, Just Make Sure You Measure, The Blades Your Ordering. Great Quality, Reminds Me Of The 1, I Had Decades Ago.!”

Posted 1 month ago

“Excellent service with precision”

Posted 1 month ago

“Ordered a replacement Mondaine watch strap. Initially the wrong colour was sent. The store were helpful and quickly resolved this issue.”

Posted 1 month ago

“Very good quality tool and the personalisation was very good”

Posted 1 month ago

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swiss-store.co.uk is rated 4.8 based on 1,840 reviews