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Anonymous  // 01/01/2019
Avoid this company like the plague.

One of the worst companies I have had the misfortune to deal with.

They gave my a recycled number and when I cancelled my account within the first month, they let the account running and let it build up a £50 bill. Two years later they try and pursue me for this account saying they didn't get the cancellation email. Something that is often complained about from other customers of theirs.

They issued a county court claim over £50 even though I agreed to repay it off over time at £1 per month as I was on disability benefit. They refused and took me to court,

The CEO of the company Mr Grant Hardy is now emailing me and harassing me daily. They refuse to comply with GDPR compliance and stop texting my phone number demanding money, even though they have a county court claim active so I can't repay them outside of the court agreement.

The CEO is now emailing me, having the cheek to question me about my disability and personal income from my benefits. He seems to think that people on benefits can not earn any additional income, which I have corrected him on.

He's made threats to report me to the National Cyber Crime Agency, to ring the benefits office and other agencies and had told me he's been Googling me, my personal profile and my trading name.

It all amounts to an unprecedented amount of harassment and has caused me a great deal of emotional distress and upset. Please do not do it to yourself or your business.

Sadly for Mr Hardy, I am not the type of person to role over and have done nothing illegal, so his empty threats to try and scare me will not work. I genuinely fear for other vulnerable people using his service though. Just don't go there, you will regret it. STAY WELL AWAY, YOU HAVE BEEN WARNED.
Posted 2 months ago is rated 1.00 based on 1 reviews