“Avoid. Takes money without you knowing, rude, obnoxious, unprofessional, don’t allow you to not give them permission to store your card details and then take whatever they want when they want. They then try to troll your business if you leave a negative review. They also write their own reviews, look out for Hannah and Greg and others on review sites as they both work for switchboard free but leave 5* reviews as if they are customers.”
“Argumentative, rude, obnoxious and don’t listen. Highly unprofessional and they don’t care how they speak to customers. They will take extra money without you knowing and take money without notice. You have no option but to give them permission to store your card details either.Avoid.”
“It was all going so well- people answering the phone and good help. But wait till after 6pm on a Friday and you can not get anybody. Have emailed support, called and left a message and nobody has got back.
My problem- all incoming calls cut off after about 30-40 seconds no matter which way the incoming call comes from.
There is no number or contact details for out of hours support- if there is they have hidden it well on their site.”