“I ordered appliances from them. They went out of their way to accommodated me by bringing the delivery forward in term of their delivery policy. One of the items in the order was a kettle which failed after 3 months use. They replaced it under the warranty immediately without having to get it authorized by the manufacturer.”
“I recently spent R 169 000 at Tafelberg Northgate and Green Point combined. The TV arrived (from Green Point) and it was cracked, the fridge water filter was leaking and the dishwasher was broken and I had only used it twice. Tafelberg refused to replace any of the appliances. I had to buy a new TV. Items that are brand new should be replaced immediately and not have to be repaired. Three defective items makes me think that Tafelberg is selling defective appliances and refuses to replace them once the defects are exposed. I understand that items that are months old should be repaired, but items that are brand new should be replaced immediately. I seriously think you should consider buying from Takalot of elsewhere where defective items are replaced without question.”
“So I found a Megamaster 4plate burner gas braai advertised for R4.500. Online on sale.one was kept aside for me. Then when I called to enquire the price changed and the webpage taken down. Can you believe it. They suck with the advertising and sales pitch. And after service. Please go ahead and contact me to verify. I have the mail that was sent with the product number. I spoke to the store manager and Juan sales consultant. offer me one for R5999. For the 4 plate burner price change .”
