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Take My Calls Reviews

5.0 Rating 88 Reviews

100 %

of reviewers recommend Take My Calls

Company Reviews

5.0

Based on 88 reviews


Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Take My Calls:

We offer simple and straightforward telephone answering services for individuals, sole traders and small/micro businesses across the whole of the UK. We work 24 x 7 x 365 and never close and we never sub-contract your service to anyone else.

You can buy a package of included calls per month on a rolling month-to-month contract or just Pay As You Go.

Call us now on 0800 138-8550 or visit our website www.takemycalls.co.uk

Take My Calls: always a voice - never a voicemail

Visit Website

Phone:

0800 138-8550

Email:

sales@takemycalls.co.uk

Location:

Unit B1E, The Business Park,
Pleasley Vale,
MANSFIELD
Nottinghamshire
NG19 8RL

Take My Calls 5 star review on 6th April 2024

Caroline Ridsdill

Take My Calls 5 star review on 27th March 2017

Tony Burkinshaw

Take My Calls 5 star review on 2nd March 2017

Jonathan Mathews

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so pleased with Take My Calls. I have been with them for four months and they are super efficient. My Clients tell me that calls are picked up within two rings using my Company name and the staff are friendly and helpful. The call handlers read a personalised message which can be changed to suit your needs and I have had 100% accuracy in the messages they have taken. Take My Calls then email me immediately, allowing me to get back to my Clients quickly. My customers will never have to leave a voicemail for me again and they take comfort in speaking to a human, this has resulted in my Client base increasing ten fold. When my account needs topping up, I am reminded via email that my funds are low and the topping up process is simple as was the initial set up procedure. I could not be more happy and I would highly recommend Take My Calls who are efficient, friendly and cost effective.”

Take My Calls 5 star review on 6th April 2024

Posted 1 week ago

Hi Caroline, Thanks for your review. We’re delighted to hear about the ten-fold increase in business too!! Mike Managing Director Take My Calls

Posted 1 week ago

“Professional call handling, great service and flexible. Working out really well for our small B2B business.”

Posted 3 months ago

Thanks Martin for your kind review. We are really happy the service is working well for your business. Thanks Tina Customer Service Manager.

Posted 3 months ago

“I highly recommend Take My Calls!! Their professional service is excellent! They are extremely cost-effective and we are very impressed with them! As soon as they take a call, they email us all the necessary details so we can make contact with the caller, it comes through extremely quickly so we can call the customer back straight away meaning we don't loose out on any sales!”

Posted 3 months ago

Thanks Daniel for your kind review, we really appreciate it. We are very happy the service works well for you. Thanks Tina Customer Service Manager.

Posted 3 months ago

“Superb customer service... you actually speak to a real person! I called to ask a few questions and spoke with Tina (who is now my account manager), she was extremely helpful and explained what I needed to know. Setting up the account was really simple and straightforward. The answering system appears very good and the price is great (the reason I swapped from another company to Take My Calls)”

Posted 3 months ago

Thank you Graeme for your kind review. I am very happy to hear the service is working well for you. Thanks Tina Customer Service Manager.

Posted 3 months ago

“I had the pleasure of using Take My Calls for my business and I must say, Tina and Mike have been absolutely amazing. As a business owner, I used to lose a lot of calls as I couldn't always answer them myself. But since I started using Take My Calls, that problem has been completely solved. Tina and Mike have shown a high level of professionalism in answering my calls. They have effortlessly captured all the relevant information I needed for my business. It's clear that they go above and beyond for every business owner they work with. Not only are they easy to get hold of, but they are also incredibly easy to communicate with. The value for money that Take My Calls provides is astonishingly amazing. I can confidently say that I will never go elsewhere and use another call answering service. Take My Calls has truly impressed me with their exceptional quality and professionalism. They understand the importance of customer service and they deliver it flawlessly. I have tried countless call answering services in the past, but none of them compare to Take My Calls. They have set the bar high in terms of quality and professionalism. If you're looking for a call answering service that truly understands the needs of your business, I highly recommend Take My Calls. They are utterly amazing.”

Posted 4 months ago

Charlie, Thank you for taking the time to write such a kind review. Very much appreciated. Thanks Tina Customer Service Manager.

Posted 4 months ago

“Simple to set up and good value. No app or online, but we didn’t often use those with our previous supplier. At 25% of the price makes this much more sensible for us.”

Posted 4 months ago

Thanks Kevin for your kind review, i am happy the service works well for you. Tina Tina Thorpe Customer Service Manager.

Posted 4 months ago

“So pleased we found Take My Calls, very straightforward to setup, very reliable and sensible pricing. I only wish I had found them earlier. Highly Recommended”

Posted 4 months ago

Thank you Jeremy for your kind review, i am so pleased the service works well for you. Tina Thorpe Customer Service Manager

Posted 4 months ago

“Very quick to setup and operate. Our business callers messages are accurately and concisely emailed through promptly. The service works very effectively for us as we are in and out of the office all the time. With PAYG there are no unnecessary monthly charges when we dont forward calls.”

Posted 6 months ago

Thanks Jay for taking the time to leave us your kind review. We are happy the PAYG option is working well for you! Thanks Tina Customer Service Manager.

Posted 6 months ago

“Friendly and helpful staff, I had many questions before joining Take My Calls, which were handled in a very professional and helpful way. Any queries I have had since have been answered quickly. So far we have not had any issues with the service and are very happy to be on board. The only downside I have found so far is that amendments/add-ons can only be made between 9am-5pm Monday-Friday by the main customer services team, but that is only a minor thing really.”

Posted 11 months ago

Hi Laura, Thank you for taking the time to write us a kind review, unfortunately office staff who would apply changes to accounts do not work 24 hours only our operators who answer your calls, we are glad the service is working well for you. thanks again. Tina Thorpe Customer service manager.

Posted 11 months ago

“We have used Take My Calls now for a month and the service provided is much better than our previous provider. All messages passed quickly and accurately.”

Posted 11 months ago

Thanks Anthony for your kind review, welcome aboard! we are happy the service is working well for you. Tina Thorpe Customer Service Manager.

Posted 11 months ago

“Been working with Take My Calls for a short while now and have to say our company is very satisfied with their service. From the quick setup process to the fast responses to our queries, Take My Calls has been great to work with. Would definitely recommend.”

Posted 1 year ago

Thank you Daniel for your kind review, we are happy the service is working well for you. Tina Thorpe Customer Service Manager.

Posted 1 year ago

“It has been a while since using a service such as this and what struck me is how other providers appear to have diversified to such an extent, they have forgotten core needs of a start up or busy professionals who require back up. One simply wants to know the various packages available, how much it will cost and how quickly the system can be implemented. That is where Take my Calls came out on top. This was then backed up by an incredibly efficient, professional and polite service that is now running in the background. Massively recommended.”

Posted 1 year ago

Thank you Joelle for your kind review, we really appreciate this, we are happy the service works well for you. Tina Thorpe Customer Service Manager.

Posted 1 year ago

“We have used Take My Calls now for a few months and the service provided is much better than our previous provider. All messages passed quickly and accurately. And to put the icing on the cake they are 40% cheaper than the previous provider.”

Posted 1 year ago

Thanks Alan! We're glad that it's working for you and that we're saving you money too!

Posted 1 year ago

“Very professional and we are happy with the services.”

Posted 1 year ago

Thank you for leaving your kind Review Mudassar, Very much appreciated. Tina Thorpe Customer Service Manager.

Posted 1 year ago

“I have been using TakeMyCalls call answering company for the past few months, and I must say, I am thoroughly impressed with the level of service they provide. The team of agents handling our customer calls are professional, friendly, and knowledgeable. They handle each call with the utmost care and provide our customers with the information they need in a timely and efficient manner. The management team is also fantastic, always available to answer any questions or concerns we may have. They are constantly updating their technology to ensure we are always providing the best possible service to our customers. Overall, I would highly recommend this TakeMyCalls Company to any business looking for a reliable and professional solution to handling their customer calls. They have truly exceeded our expectations and have become an invaluable asset to our company.”

Posted 1 year ago

Thank you Andy for taking the time to leave such a Kind review, We are very happy the service is working well for you. Thanks again. Tina Thorpe Customer Service Manager.

Posted 1 year ago

“Having spoken to several providers, and tried to contact others who did not reply (for a telephone answering service!), the conversation with Tina at Take My Calls seemed to offer good value and excellent service. Our requirements were slightly different to many but these were taken in their stride and a script quickly developed. We have done a couple of test calls and also asked our customers who had their calls answered by Take My Calls for their opinions, all positive and reinforced the decision we had made. Their team are now part of our team and we have no doubt that we are better placed to handle overflow enquiries with nothing but an excellent reflection on our reputation.”

Posted 1 year ago

Hi David, Thank you for your Kind review, Much appreciated. Thanks Tina. Customer Service Manager.

Posted 1 year ago

“Excellent service, great at blocking out sales calls to help you focus on genuine callers.”

Posted 1 year ago

“Great service, very professional and easy to setup and fine tune. Very happy with Take my Calls”

Posted 1 year ago

Thanks, Nathan, for your kind words, I am happy the service is working well for you.

Posted 1 year ago

“We have been using the service for a couple of years and it has become an important part of our business. The service has been consistent, reliable and of good value. I would highly recommend Take My Calls.”

Posted 1 year ago

Thank you, Andrea, for your kind review and recommendation. Tina Thorpe Customer Services Manager

Posted 1 year ago

“We have been using Take My Calls for a few months now and it has been so helpful to us as a family run business. It has allowed us as business owners to have more flexability without missing calls. All of the handlers send us detailed messages from the calls answered which allows us to prioritise call backs. I would highly recomend this service to other businesses!”

Posted 1 year ago

Thanks Katie for your Kind review, I am happy the service is working well for you and that you can Prioritise your work with the messages you are receiving. Tina Thorpe Customer Service Manager.

Posted 1 year ago

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Take My Calls is rated 5.0 based on 88 reviews