tap-in Reviews

4.8 Rating 124 Reviews
96 %
of reviewers recommend tap-in
4.8
Based on 124 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read tap-in Reviews

About tap-in:

Tap-in is the trading name for Richard Craven Plumbers Merchants Ltd, which began trading in 1995. Originally based in Gresley Road, Keighley, Tap-in moved to our current site on Great Northern Road Keighley in 2012.

Tap In currently supplies plumbers and direct customers in the Local and surrounding areas. Our goal is to expand further over the next few years, increasing our customer service base. A first step towards this is the current websites with Click and Collect facilities, and the ability to arrange same day next day delivery.

The company has grown and developed over the years and is now able to provide an extensive product and product information base to support our customers. Trade Accounts are welcome as are direct purchase clients.

As a small independent plumber’s merchant, we aim to be the best partner possible to all our customers, excelling in the service we offer whilst maintaining competitive pricing.

Visit Website

Phone:

01535 608777

Email:

matt@tap-in.com

Location:

Unit 1, Great Northern Road
Keighley
BD21 5JH

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Nice personal email regarding my order, and follow up. Product good and delivered on time. Thank you
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Posted 3 years ago
Great customer service from Paolo to keep my informed while waiting for stock to arrive. I am now a loyal and happy customer.
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Posted 3 years ago
Arrived, packaged well, delivery late but not due to company.
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Posted 3 years ago
Excellent service and communication. Drlivery to france was arranged at readonable cost and with minimum hassle
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Posted 3 years ago
The customer service received from Paolo was outstanding. Would definitely recommend.
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Posted 3 years ago
Good website, easy to order at competitive prices. A big thank you to Paolo who kept me updated, and chased up the supplier when the part didn't arrive on the promised date, ensured it was delivered the following day. Also Wayne, who sourced an item that no other supplier had in stock. Will certainly use again.
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Posted 3 years ago
Paolo Mele was extremely helpful regarding my on-line order for Bristan tap parts. He very kindly advised by email that stock wouldn’t be available until the end of the month & offered a refund option. I decided to wait for the order & received a refund on postal charges to match Bristan’s p&p. A very happy customer!!
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Posted 3 years ago
A pleasure to deal with, very helpful
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Posted 3 years ago
Paolo was very helpful and dealt with my queries promptly and professionally.
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Posted 3 years ago
Brilliant very helpful would highly recommend
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Posted 3 years ago
Very good customer service and communication. Needed a very fast delivery and Paolo was helpful providing updates with tracking numbers and delivery dates when requested.
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Posted 3 years ago
These guys are great, very accommodating nothing is a problem will help and advise. Thanks
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Posted 3 years ago
Well stocked,and a good helpful team of lads
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Posted 3 years ago
Best plumbers merchants I have ever used and have used Tapin for years without any problem at all the best friendly staff ever 👍🏻👍🏻
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Posted 3 years ago
Product arrived correct and on time. No fuss no problems
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Posted 3 years ago
I’ve been using Tap-in for over 10 years now and I still get the same great service and products I did back then. Great bunch of guys who are always there to help. Highly recommend.
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Posted 3 years ago
Great team & excellent service
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Posted 3 years ago
Excellent service and great staff always good on prices
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Posted 3 years ago
Very helpful and no there stuff
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Posted 3 years ago
Extremely efficient and professional.
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Posted 3 years ago
tap-in is rated 4.8 based on 124 reviews