tap-in Reviews

4.8 Rating 124 Reviews
96 %
of reviewers recommend tap-in
4.8
Based on 124 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read tap-in Reviews

About tap-in:

Tap-in is the trading name for Richard Craven Plumbers Merchants Ltd, which began trading in 1995. Originally based in Gresley Road, Keighley, Tap-in moved to our current site on Great Northern Road Keighley in 2012.

Tap In currently supplies plumbers and direct customers in the Local and surrounding areas. Our goal is to expand further over the next few years, increasing our customer service base. A first step towards this is the current websites with Click and Collect facilities, and the ability to arrange same day next day delivery.

The company has grown and developed over the years and is now able to provide an extensive product and product information base to support our customers. Trade Accounts are welcome as are direct purchase clients.

As a small independent plumber’s merchant, we aim to be the best partner possible to all our customers, excelling in the service we offer whilst maintaining competitive pricing.

Visit Website

Phone:

01535 608777

Email:

matt@tap-in.com

Location:

Unit 1, Great Northern Road
Keighley
BD21 5JH

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Brilliant very helpful would highly recommend
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Posted 3 years ago
Very good customer service and communication. Needed a very fast delivery and Paolo was helpful providing updates with tracking numbers and delivery dates when requested.
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Posted 3 years ago
These guys are great, very accommodating nothing is a problem will help and advise. Thanks
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Posted 3 years ago
Well stocked,and a good helpful team of lads
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Posted 3 years ago
Product arrived correct and on time. No fuss no problems
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Posted 3 years ago
The Service is nothing short of glorious , I’d go as far as saying that it is the best service within the plumbing / trade industry I have ever received .  The staff are extremely helpful and stock is usually always available  Well done guys . 
tap-in 5 star review on 18th August 2020
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Posted 3 years ago
Great store for trade use or home improvement fans. Keen prices and very helpful, knowledgeable staff.
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Posted 4 years ago
I.prefered.the.old.name
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Posted 4 years ago
Has always good service and knowlegable staff got what i wanted at good price
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Posted 4 years ago
Great customer service
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Posted 4 years ago
Very friendly staff and a very professional company. Would definitely recommend
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Posted 4 years ago
Excellent service, friendly and knowledgeable staff!
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Posted 4 years ago
I always get my gear from this company always been happy I would recommend the company to anybody Alfe
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Posted 4 years ago
Hi Al, Thank you so much for your positive review. We are delighted to hear that you feel comfortable to recommend us. Thank you. Warm Regards, The tap-in Team
Posted 4 years ago
Used them for a long time and always great service and professional on hand help with any problems we have as a Business. Recommend Highly.
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Posted 4 years ago
Hi Craig, Thank you so much for taking the time to leave us a positive review. Glad you like it with us. We are grateful for customers like yourself. Warm Regards, The tap-in Team
Posted 4 years ago
Many thanks Paolo for all your help and I appreciate you sent have me the part I was looking for at no expense to my self . John
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Posted 4 years ago
Hi John, Thank you so much for taking the time to leave us a positive review. We're all super pleased to hear you enjoyed the service you have received. Warm Regards, The tap-in Team
Posted 4 years ago
Fantastic online store. Gave me some help + advice over the phone before the purchase, I bought + paid online, item (underfloor manifold) arrived the very next day. I'm very impressed.
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Posted 2 years ago
Replacement tap valves popped through letterbox so I didn't have to take the delivery day off as holiday, very happy
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Posted 3 years ago
Quality products at reasonable prices. Excellent communication and after sales service. First Class! Thoroughly recommended!
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Posted 3 years ago
Best plumbers merchants I have ever used and have used Tapin for years without any problem at all the best friendly staff ever 👍🏻👍🏻
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Posted 3 years ago
I’ve been using Tap-in for over 10 years now and I still get the same great service and products I did back then. Great bunch of guys who are always there to help. Highly recommend.
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Posted 3 years ago
tap-in is rated 4.8 based on 124 reviews