“I learned about the Tape Depot from a friend. Wow! Such a wide variety of tape products and great prices. This was my first time ordering but it won't be my last. I highly recommend them for both business and personal orders. I received my order quickly and was very pleased with the service.”
“I ordered the wrong tape and want to make a return however, they did not respond to my first contact and the support email listed in their review request is not a working email. No customer service means one fucking star.”
Hi Sara
We're really sorry. There does seem to have been a technical issue with that inbox today but that has been resolved. Thank you for letting us know.
Regarding your return, we'd be happy to take care of that for you as well. We can either exchange them or refund any undamaged, unused roll you'd like to send back.
Please let us know how we can help: support@thetapedepot.com or by calling our office between 8am and 4pm Mon-Fri 888-282-8273.
Thank you
Chris
“I placed my order online Sunday afternoon, there was a small glitch during checkout that reset my order to default tape size not the one I wanted. Not only did they respond immediately to my panicked email, they corrected my order, refunded the difference to my account and the product was in my mailbox within 48 hours! SPECTACULAR! I have not used the tape itself yet, but have used a different size of the same tape from Tape Depot and it is very good quality and very reasonably priced, which is why I placed a second order for the other size when I needed it. I have no hesitation recommending this company.”
“I ordered some UHMW tape in the size I wanted at the price I wanted, and you sent it to me. I would say that is a successful transaction for both parties. With all the other tapes you have available, I will probably order more products in the future.”
“Love the tape once I figured out how to load the tape gun. You should figure out how to put a sticky side on the roller for the tape to attach to when filling the gun. Just saying!!”
