“I Purchased a gift card during “deal of the day” for a free $15 gift card which they did not honor and my $100 gift card purchased is nonrefundable. I had no idea gift cards at target were nonrefundable. I no longer fell that Target has good customer service.”
“Will not be ordering anything from Target online again! First, I ordered a package containing a vinyl record and the box was in shambles, plus the record was literally split down the middle. Then, I submitted for a replacement and they sent a CD and the system updated the order for that. Called to say I got the wrong item, and even though I submitted photos, they said their system shows a CD and not the original vinyl I purchased --- EVEN THOUGH I HAVE PHOTO PROOF AND SUBMITTED THAT WITH THE REPLACEMENT REQUEST!!!! So then, I get refunded for the price of the CD which is less than the price of the vinyl. Granted, I bought it with a buy 2 get 1 free special but I would never have bought a cd because of the low value so I lost in my savings that I would've gotten with the Vinyl record. Then they had the audacity to ask if I wanted to purchase the vinyl record from them and I said no way, I'm already out my expected savings and it's only going to show up damaged anyways. I will never purchase from Target.com again and I certainly wouldn't recommend anybody purchasing anything fragile as it won't be packaged properly and be sent broken, and avoid the nightmare of trying to explain to the help center because they won't take hard evidence over their system's and warehouse faults.”
“I purchased a 55’ Television online on November 15, 2023. They said it was delivered on November 22, 2023 at 4:28pm and then again at 10:28m, and I contacted Target and they told me they had to investigate it on November 21, 2023. Target got back to me through email stating how sorry they were about my not receiving my package and that decided that it was a successful delivery. Monday after Thanksgiving holiday I asked my building Manager if she would check cameras from all 3 entrances and she agreed, when it was all said and done no large packages had been delivered. I contacted Target again and let them know about the cameras, Target didn’t care, I was told that the decision had been made and they can’t give me a refund or another TV. I never do business with Target again.”
“Target is such a disappointment anymore! I really hate going in there! They have figured out how to get at least $50 out of every person who enters the store. Their prices are ridiculous and their options/choices for anything, are poor. It doesn't matter what you are buying, as long as you have "X" number of items in your cart, they will get $50-$100 out of each customer. Only 1 actual cashier on a Saturday afternoon, the 4 self checkout lanes were backing up deep into the store, I just set my shopping basket down and walked out! Target doesn't gaf about your time enough to have some actual cashier's with lanes open on a Saturday afternoon, then screw them!! Their selections of women's clothing is beyond basic, stupid, and totally unappealing. I don't know why they sell the most generic, unremarkable, basic, common, throw-away-clothing, that they are charging way too much for, but they should really take a look at that, because they a below mediocre in the women's fashion department. I truly despise target, and get an attitude if I actually have to go in there for some reason..target thinks they are a big deal, well, I am here to tell ya, that I think they are substandard, Walmart has it all over target, and that's not saying anything!!”
“Target was not transparent about the Stevie Nicks Barbie. They said it was in stock ( it was not)
Said “ buy now” (blacked out when u click on it)
Said check back Nov 10th ( waited until midnight (first said available, then would not allow you to buy now. Then the next day it said “out of stock”
Called main customer service No
one knew anything about what I was talking about. Then Mattel sent me z a survey text that would not allow me to complete and send
Based on TARGET’s lack of knowledge, and false advertising, I will not recommend to anyone to shop there!”
“Overflowing garbage bins at entrance, more carts in parking lot than in the store, 1 cashier, 2 self checkouts open, 30 customers in line to check out. Utter chaos. Just left my cart & walked out.”
“Most screwed up customer website I have ever scene. Never able to hold your password properly for me, making me continually try to put a new password in so I can get into my account. My credit was always good until Target came along with their website which made me not able to track what I owed and pay on time and I'm always been a good pair and always had a good credit rating but they have continually messed me up for several years to just get into my account like I do with all the others and just Target is a mess. They're a waste of time for me to keep trying to fix my account online so I have to be sure to go in the store and pay my bills because it's that messed up. I try not to even charge anything at Target or even buy anything there for risk of all this mess. Also I and my two children and their kids do not buy any phones at all from Target! Their phone service and expertise to help you with your phone is poor and non-responsive”
“The egift cards never work, and if they do everytime you use it, they shut it down and you have to call and wait for hours and give every detail. Nuisance. Also I bought items that were supposed to come with a $10 gift card and never received it”
“If you must support a company like this, only purchase in store. If an employee tries to get you to order online, it is most likely a scam. If you cannot get your physical item at the time of payment, target is not going to help, resolve, or make the situation right. This is 100% their policies, as I chatted with two different reps. They do not care as they received our money. I guess a horrible company wouldn’t!”
“So very disappointed. I went to Target's website to do 2 things: purchase a gift card for my son's birthday and to purchase a pair of shoes.
The shoes arrived a couple of days ago. They gift card was cancelled - TWICE - and both cards had more than enough funds to make the purchase.
When I received the first cancellation, I thought maybe they wanted me to purchase 2 cards with different denominations so the second time I purchased 2 gift cards with different denominations on a different credit card. The second transaction was cancelled as well.
I called Target's customer service number and was told they would submit a "ticket" regarding the "error". When I received a response from the "ticket" submission, it was a template email saying something to the affect of "Sorry. Not our problem."
I then called Guest Services and was hoping I could get a better explantation as to what happened. They reiterated what the template email stated.
So.... I can get a pair of shoes from Target but I can't buy a gift card???
Well, this is the last time I will be a Target customer and, apparently, Target doesn't care. That's okay. In today's competitive retail environment I will choose to spend my dollars elsewhere.”
“Your deceptive practices with indoctrination of children caused me to shop elsewhere. Biggest mistake Target ever made was caving to the WEF. The American people are smarter than you think. We are not all sheep. Family cashing out before stocks tank any more! Very disappointed and disgusted with Target.”
“Target is absolutely ridiculous. I'm a truck driver and during the pandemic I was so busy driving and getting supplies delivered all over America. My Red Card was set on autopay and since I couldn't manage my credit union I switched my payment to my other bank since they're nationwide. Unaware that it didn't apply for the current month my payment failed to post. Target ended up putting 2 late payments on my account. I've written, called and filed a complaint with CFPB about this error. Target refuses to rectify the entries. I had same issue with Kohls and Walmart. They immediately fixed these late payments but Target is so greedy and unfair they will not fix it no matter what. I can't wait to pay this account off and close it even though it's one of my oldest cards. I refuse to give them my business after this.”
