Taxicode have a Customer Happiness Grade of C. Customers are happy with their prices and customer service but are unhappy with their refunds.
“
It’s very cheap price
I’m so happy with him
”
- Hamoude
“
Scammers! Cancelled the booking on us a few hours before pickup. When I called back the next day to see about my refund they said that I had cancelled the booking and won’t get anything back! Kept calling them and emailing for about a week to no avail. Eventually opened up a dispute with my bank and after telling Taxicode this they did send the money back. DO NOT BOOK WITH THIS COMPANY!
”
- Anonymous
“
Requested a refund, in which they are now saying we cancelled the booking.
”
- Anonymous
“
After waiting another 15 minutes I said we will get another Cab and I want a refund.
”
- Anonymous
“
Fantastic start to finish excellent service.
Top of range minibus better than expected or paid for thank you
”
- Anonymous
