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Tentsile Reviews

4.6 Rating 726 Reviews
90 %
of reviewers recommend Tentsile
4.6
Based on 726 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Tentsile Reviews
Visit Website

Phone:

1142585566

Email:

jess@tentsile.com

Location:

Tentsile Ltd, 129 Higham Road
London
N17 6NU

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Tentsile 5 star review on 21st July 2023
Alem H, Bosnian_highlanders
Tentsile 5 star review on 21st July 2023
Alem H, Bosnian_highlanders
Tentsile 5 star review on 21st July 2023
Alem H, Bosnian_highlanders
Tentsile 5 star review on 21st July 2023
Alem H, Bosnian_highlanders
Tentsile 5 star review on 21st July 2023
Alem H, Bosnian_highlanders
Tentsile 1 star review on 4th July 2023
Joseph
Tentsile 5 star review on 20th September 2022
Henrik Svahn
138
Anonymous
Anonymous  // 01/01/2019
Excellent quality of product and great customer service. Our family would highly recommend them.
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Posted 4 years ago
Thank you for supporting our family Business and the great review!
Posted 3 years ago
I think Tentsile is providing an inspiring and unique way for enthusiasts to spend time outdoors using their products.
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Posted 4 years ago
Thank you for the review and glad you are loving the outdoors in a Tentsile!
Posted 4 years ago
We really like it for our family. I think a little overpriced but is what it is. For the price you’d think it would include the “upgraded ladder” available for purchase. Overall great workmanship and happy to be an owner of this fine product.
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Posted 4 years ago
Hi William, Thank you for your review we will take on board your comment that a Ladder should be included with the tent.
Posted 4 years ago
The negatives: - Bigger/bulkier/heavier than true backpacking tents and hammocks - Learning curve setting up the tent. I have used my Flite ~10 nights and have always had to make significant adjustments after the first night but that 2nd night has always been way more comfortable than any traditional hammock tent - Rainfly should be lighter and have bigger surface area to stake it out better (regardless, to the ground or the straps) - The Flite is not a 2 man tent. It’s really meant for one person and a backpack. My son uses his REI hammock The positives: - If car tenting, significantly less and lighter gear. - Once set up, the most comfortable side sleep in camping I’ve had Overall, the price is higher than comparable set ups, it’s bulkier and heavier for backpacking and the setup is still tricky for me after limited use but the comfort once set up well is great, which is the difference in 3 stars vs 4 stars to me
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Posted 4 years ago
I have purchased 3 separate setups from Tentsile and I love them all. The quality and innovation keep bringing me back. I sleep well when I camp and when I set the hammocks up for a day at the park everyone loves chillin' in them.
Tentsile 5 star review on 9th July 2021 Tentsile 5 star review on 9th July 2021
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Posted 4 years ago
Thank you for the Review and glad you love the design as much as us :)
Posted 4 years ago
Best way to enjoy the outdoors
Tentsile 5 star review on 9th July 2021 Tentsile 5 star review on 9th July 2021 Tentsile 5 star review on 9th July 2021
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Posted 4 years ago
Great Photo! Thank you for the review
Posted 4 years ago
I purchased the connect, after waiting to buy it since they came out. Ultimately, I wish I spent a little more money and got the stingray. The tent itself is high quality, but the accessories are a bust. The zipper on the bubble broke on the first night, and there’s multiple toggles that don’t go anywhere. The instructions are poor. The tent walls I bought for the bubble don’t work well with the connect either - same situation as the bubble, there’s toggles that don’t fasten anywhere. The connect feels pretty bouncy and my partner and I rolled towards the center even though we tighten the center. I hate that you have to climb in from the side - I would exchange it for the stingray just because the entrance is in the middle. Speaking of exchanges, is there any way I can send it back to get the stingray instead?
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Posted 4 years ago
Great delivery even in French Guyana
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Posted 4 years ago
Fantastic Feedback!
Posted 4 years ago
Tentsile makes their products to last! We bought the Stingray Classic Camping Stack in 2018 and have used it several times each year since. With the exception of some naughty tree sap stains on the straps, it remains it excellent condition. Mostly, it is just super fun! When the Trillium hammock is not full of happy kids hanging out, it is THE BEST place to take a mid-day nap. In the evening it keeps our duffels and gear off the ground and opens up the tent above for a spacious sleeping area providing the most comfortable sleep I have ever had while camping! Even though I am a little jealous of the innovations Tentsile has made since I bought mine, I am happy they keep finding ways to make the experience better and better!
Tentsile 5 star review on 1st July 2021 Tentsile 5 star review on 1st July 2021 Tentsile 5 star review on 1st July 2021
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Posted 4 years ago
Hi Gavin, Thanks for the review and great photo
Posted 4 years ago
I was having trouble getting my tent because of inventory being held up however I contacted customer services and they were able to offer me a quick solution and resolved the problem. I received the stingray 3.0 tent two days later and was happy with the product overall. Thank you Ryan Townsend for your help!
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Posted 4 years ago
Thanks for the review :) Glad our team could help.
Posted 4 years ago
Order arrived on time and in perfect condition!
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Posted 4 years ago
Thanks for the review :)
Posted 4 years ago
We camp in the Boundary waters canoe area and it gets difficult to find large enough campsites to support 4 tents on the ground for our party of 8. The spots for tents are very limited, and on rocky uneven ground. As an experiment I bought the UNA and loved loved loved it. I was surprised how comfortable it is. I slept better than in my bed at home. It allowed me to set up on a small cliff above the water. I had a remarkable view and the comfort that was better than the not tree tents in our party. Everyone wants a Tentsile for next year. Easy to set up and I was able to get it perfectly level. I roll around in my sleep a lot but that was not problem.
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Posted 4 years ago
HI Bob, Glad you loved the UNA! the views are spectacular in a tree tent but please email support@tentsile.com so they can send you some videos to help with the rolling around in your sleep as it should be nothing but perfect! Thanks for the review :)
Posted 4 years ago
I would love to give the company as a whole 5 stars but I can't. I can give the tent 500 stars though. Shipping and receiving departments need a better system with communicating with their customers I received my tent within the allocated time from my order date, but didn't receive a tracking number until 2 days after I received my tent. The tent it's self is amazing I have used it 3 times now and slept like a baby each time. But be warned follow the instructions carefully. Make sure the ratchet is in the lock position or you might have a rude awakening.
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Posted 4 years ago
Hi Brian, Thank you for the review and we apologise for the glitch between our system and our 3rd party logistics which has now been resolved. I am glad you love our products and we delivered your order on time.
Posted 4 years ago
I have never slept so comfy outdoors like i did in the tentsile. I bought both tentsile una and tentsile connect. Also really easy to set up! 10/10
Tentsile 5 star review on 12th June 2021
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Posted 4 years ago
Thank you for the review and glad you love our products as much as we do!
Posted 4 years ago
Our Tentsile tent is well made, it works brilliantly and Tentsiles support was wonderful when we had an accident with our tent.
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Posted 4 years ago
Thank you for the review and glad the team could help :)
Posted 4 years ago
So amaging tent! I don't want to leave tent
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Posted 4 years ago
Thanks for the review and glad you love our products as much as we do :)
Posted 4 years ago
Ma tente est une 2 places. Impossible de coucher à une personne au centre à cause de la courroie centrale qui demeure tendue. Il faut coucher sur un coté et l'attache à l'arbre, de l'autre coté, doit être 1 pi plus bas pour pas recevoir tout le matériel lorsque couché. La publicité est trompeuse sur ce point ou du moins très ambiguë.
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Posted 4 years ago
Thank you for the review and yes indeed you can't sleep on the strap in the middle of the 2 person tent as it would be uncomfortable, The strap separates the 2 sleeping areas. Merci pour l'avis et oui effectivement vous ne pouvez pas dormir sur la sangle au milieu de la tente 2 personnes car ce serait inconfortable, La sangle sépare les 2 zones de couchage.
Posted 4 years ago
After a couple tree shuffles and height adjustments, we got the hammock dialed in. The mesh was a lot softer than I expected and breathes nicely on a hot day. Our first night was spent wrapped in a couple blankets stargazing under the trees.
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Posted 4 years ago
Thank you for the review and glad you enjoyed stargazing in a Tentsile Tree Tent!
Posted 4 years ago
Love my Stingray! Had to purchase some shorter straps to accommodate a shorter tree width than recommended, but it fits perfectly in the tree stand next to the creek that runs through my backyard. Perfect spot for an afternoon nap and to pretend to live in an Ewok Village!
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Posted 4 years ago
Thank you for the review and why pretend to live in an Ewok Village build your own! :)
Posted 4 years ago
Mostly a very positive experience. Sleeping is very comfortable once you get it set up correctly. It is so customizable that it takes a while to get set up correctly, so it's important to practice before your trip. This is also a positive though as it allows for setting up in a wide variety of situations. Quality is very sturdy and well-built. My only real complaint is that the rainfly wasn't fully assembled, with the ropes separate and unattached. It feels almost too customizable and it would be nice to reduce the number of knots required to set it up the first time.
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Posted 4 years ago
Thank you for the review and your feedback will be sent over to the team to review.
Posted 4 years ago
Tentsile is rated 4.6 based on 726 reviews