Tentsile Reviews

Name: Tentsile
Address: Tentsile Ltd, 129 Higham Road, London
Rating: 4.57

4.6 Rating 726 Reviews

90 %

of reviewers recommend Tentsile

4.6

Based on 726 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

1142585566

Email:

jess@tentsile.com

Location:

Tentsile Ltd, 129 Higham Road
London
N17 6NU

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Tentsile 5 star review on 21st July 2023

Alem H, Bosnian_highlanders

Joseph

Tentsile 5 star review on 20th September 2022

Henrik Svahn

138

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Une tente géniale dans son concept, une allure aérodynamique, une solidité a la hauteur des attentes. Aucune trace de camping une fois la tente pliée, une impression de dormir dans un hamac ou un lit, sans l'effet de valée. Je conseille vraiment cette marque, de qualité.”

Helpful Report

Posted 4 years ago

“It took a little longer to get my order than I had hoped (spare poles for a Flite and a 2 person hammock) but not a biggy under the circumstances. And it arrived on my birthday which was great timing. The weather was sunny, so my girlfriend and I took to the trees in our local park to test it out. We drank some bubbly while hanging about in the evening sun, chatted to a few people who were interested in my new hammock and had a wonderful evening in the trees.”

Helpful Report

Posted 4 years ago

Thanks for the feedback, Andrew - and the understanding on the shipping. Such a long wait is not typical for us. Love the photo, and hope you enjoyed that bubbly - looks like a wonderful day! Happy birthday. And again, thank you. :)

Posted 4 years ago

“So during this whole pandemic I've been able to explore and purchase different varieties of treetents. To sum it up from my exploration I have come to find out that Tentsile tents are the best quality best made and the most reliable tree tents out their. Just start here and spare your self the pain. I now almost have all of there tent and trillium now”

Tentsile 5 star review on 16th September 2020

Helpful Report

Posted 4 years ago

Wow! What a photo! Thank you so much for sending it in - and for the feedback! This looks like a mega stack - and shows that you know exactly how to play, camp and explore in style! Please do keep sending in more photos - we do like following the adventures of the Tentsile tribe and seeing all the new and exciting set-ups! Tentsile team. :)

Posted 4 years ago

“Ordered during COVID 19 to give the kids an activity to do at home since regular camp activities were cancelled. Was excited to set up the tree tent and followed the helpful set up videos and in less than 30 minutes we were in our new tent in the trees away from ground critters!!! The kids had friends over and they were all blown away to see a tent in the trees rather than on the ground that they could climb up into and all had a blast! Looking forward to many urban camping experiences with the kids in out tree tent.”

Helpful Report

Posted 4 years ago

Nice shot, Dominic! And thanks for sharing! We always appreciate the feedback and the set up photos! Keep enjoying, and send in more photos if you want - we love following the growing Tentsile tribe! :)

Posted 4 years ago

“Well slap a Kodiak bear and call me Sally… this thing is awesome! We live on the side of a super steep hill, and therefore the majority of our yard is useless for hanging out----BUT now that we have this gigantic hammock, we can hang out with our friends while looking up at the stars and have deep conversations about why its not a good idea to slap bears. A few other reasons this thing is great: We have an Airbnb on our property, and we bought this hammock in order to give our traveling guests a “unique experience”.... This thing is a huge selling point for our guests, and will, therefore, pay for itself in no time. We keep this out in our yard 24/7 and are super confident it is going to pass the test of time (I am a super frugal individual, and would not be willing to invest in something that isnt going to last long term) I also help lead a youth ministry at our church. Every year we go on a camping trip, and students LOVE having this massive hammock to sleep on, and hang out on. This thing builds some amazing community and makes some great memories. Be the hero of your family/friend group/ camping group/ etc and pick one of these up today!!”

Helpful Report

Posted 4 years ago

Thanks, Cody. Sounds like you have a location that really shows off one the versatilities of our products - 'levelling up' uneven ground! Good for you guys! We too think the communal hammocks are awesome, so we are really happy you feel the same! Keep camping, playing and exploring! :)

Posted 4 years ago

“This was a wedding gift to our son, wife and their son. They love it and sit in it each night over looking their lake and beautiful sunsets!!!”

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Posted 4 years ago

Thanks, Susan. What a nice picture you have created! So glad you are happy, and wonderful to hear how your son, his wife and their son can be together in a Tentsile to start their family journey!

Posted 4 years ago

“I got the 3rd gen Una as I wanted to travel alone. Short version: I wanted to make biking holidays in Norway this Summer. We all know what happened, sad as it is. I layed pretty good and it felt very "natural", however I did not get any sleep. This might be because of outside factors (the Autobahn is really loud). Nevertheless the tent itself is as promised. It hangs securely in the air, provided you find three strong trees that arrange nicely. Extended Version: Setup: If the trees are "perfectly" positioned, I am able to bring up the tent in 10 Minutes. If they are not very well aligned, I need anywhere from 10 to 25 Minutes. This might reduce the more I get used to it, but again, not many occasions this year. Sleep: As said in the shorter version, I could not get much sleep. However, the about 1,5 Hours I got were pretty comfy. I would highly recommend a skypad in addition. Without a mat underneath it gets very cold very fast. Packing: Packing the tent needs some thought as it all had to fit into my bar-bag. Quick note: I have a 19 Liter bag where my tent, sleeping mat and sleeping bag have to fit in. But this only took me 2 tries and I got everything into the bag. I would say the packing size is pretty small for a tent. (compared to 2 man tents). Only thing I have to say it that the roll-up bag the tent was delivered in does not line up nicely up roll it back up (the straps are two different lengths). The Tent itself: I really like how you can basically have a hammock when you remove the mosquito net. This makes it also very easy to clean as you can just pad against the bottom and all dirt flies out. The storage underneath is also very very useful. This was the ultimate decider for me to buy the tent. There are also two storage-nets inside the tent on either side of the head end and one storage-net that you can hang on two loops. I found this latter one really useless as it hangs completely in the way of my head. It might only be useful if you are not in the tent for storing things. The zippers dont close completely, there is always a little hole of about 6-10mm in size. I found it was getting bigger as I moved more inside the tent, but that was to be expected. I really dont see how this could be done better though. I cannot really find anything special/bad about the flysheet. It does what it promises. I never used the tent in rain, but I would not hesitate, knowing everything is made so good and well thought out. Final thoughts: I like this tent (coming from a german thats a pretty high praise :p). I really hope to be able to use it next year in Norway/Sweden”

Helpful Report

Posted 4 years ago

Thanks for the feedback, Max. I enjoyed both the long and short version! hehe! We hope you continue to play, camp and explore! And good luck in Sweden next year - it's a perfect place for Tentsiles (the Tentsile inventor was living there for 18 months!). :)

Posted 4 years ago

“Great customer service! Overnighted me part of my missing order to make my camping trip.”

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Posted 4 years ago

“All the products I’ve bought from Tentsile are top notch!! I don’t regret my purchases at all!!”

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Posted 4 years ago

Thanks for the feedback, Jason - really appreciate it! Tentsile Team :)

Posted 4 years ago

Thank you for the feedback, Jason. It is very much appreciated! Keep playing, camping and exploring! :)

Posted 4 years ago

“What fun. After a quick test in the backyard, we took it canoe camping in the Adirondacks, and luckily we got some rain one night. It is so nice to be in a tent with no worry about the rain. However, I found out that it is too heavy for a bike touring tent so I had to use my old backpacking tent to do my hide-n-seek camping along the Erie Canal.”

Helpful Report

Posted 4 years ago

Thanks for sending in the photo, Bradley! We do appreciate the photos so we can follow the Tentsile fun! The best tents in our range for hiking/touring are the Flite and Una - maybe ones to add to your collection! hehe! Keep playing, camping and exploring! Thanks for the great review. :)

Posted 4 years ago

“My Stingray from Tensile is fantastic! High quality and easy to use all around! Thanks for an awesome product! 👍”

Helpful Report

Posted 4 years ago

What a photo, Ryan! Great job! Thanks for the feedback - always appreciated. Send in more photos; we do enjoy following the tribe! :)

Posted 4 years ago

“I love my Stingray! Thank you for an amazing product.”

Helpful Report

Posted 4 years ago

Great photos, Jeanette. Thanks for sharing! :)

Posted 4 years ago

“Purchased a stealth two tent not knowing what I was really doing. Got it and it has a pin size hole in it. Did not return it I did not like the tent with the pole in the middle what I originally was looking to buy was a three person stingray but couldn’t get one. I then purchased a two person safari I have not put it up yet. The person who assisted me was very nice and informative. I wish I had talked to him before buying the first tent. Thanks have a good day”

Helpful Report

Posted 4 years ago

Thanks for the feedback, Thomas. The Safari range is a really fabulous tent, so we hope you do enjoy it as much as we do! Our team are always here to help, so stay in touch. Tentsile Team :)

Posted 4 years ago

“Loved it, it truly let's you hang from the trees while still being able to turn on your side or toss and turn a bit which can't be done in most other hammocks. Best sleep I've had in the boundary waters ever. Make sure it's level or you will be fighting it a bit all night. When you get in it will drop down a bit too so don't be afraid to put up a little higher than you'd expect.”

Helpful Report

Posted 4 years ago

Thank you for the feedback, Andrew. We're glad you enjoy our products as much as we do - nothing like being under a tree canopy. And, yes, with a little practice you can get the hang (excuse the pun!) of getting it level. Keep enjoying. Thank you. :)

Posted 4 years ago

“I love everything about Tentsile. This is my second tentsile, ans I really appreciated all the upgrades you did in the 3.0 model, its like you guys can read our minds! Everytime we pull out our camping gear, we love to answer all of people’s question, and I’m always proud to tell them I can set-up my tent anywhere amd probably faster than theirs! Thank you once again Tentsile for making my summer awesome (once again!)”

Helpful Report

Posted 4 years ago

Thanks for the feedback, William. Some great photos here! We agree with you - the 3.0 range is much improved. We make a point of harvesting product feedback, so we can continually improve the product and play, camp, explore experience. Keep sending in photos - we love to follow other people's Tentsile adventures! :)

Posted 4 years ago

“The tent looks even better in reality than when I saw it online. Materials are tough yet elegant, and the design is just amazing. The provided service by the Tentsile team (follow up of the delivery when the package got stuck on route during the covid disruption) and afterservice is just perfect. I recommend this product and the company to everyone.”

Helpful Report

Posted 4 years ago

Thank you so much, Joeri. We really do appreciate the feedback on the design, materials, quality and the customer service element of your experience - especially during these strange Covid times. We hope you get many years of fun playing, camping, and exploring. :)

Posted 4 years ago

“Thank you so much for blessing us all by making this wonderful way of sharing life with all of us! My daughter is two years old and her and I love to go adventures every second we can!! But she likes to take a nap some days and most definitely needs one sometimes as we all do! So going on distance adventures far away from our house was something that proved a little difficult sometimes. But with our tent is has been an amazing blessing to be able to take it out wherever we are set it up, go hiking and then come back a sleep and then keep going for the rest of the day!! We literally set it up everywhere we can! Tentsile products are in their own category of incredible! From how they feel to how easy they are to throw up and enjoy! Thank you to the team at tentsile and their families for putting their all into sharing this adventure with us. Thank you for working endlessly through these crazy times our world is going through to make sure each and everyone gets their orders! You all truly are an inspiration and pave the way to how to make a wonderful tool, and a family like environment to all who want to share in your adventure! I can’t wait for all the adventures I’ll share with my daughter while using your tents, and look forward to sharing the future with you! I hope that all of life’s wonderful blessings come to you and your families and you all know what a blessing you’ve been to all of us!”

Helpful Report

Posted 4 years ago

Thank you so much for feedback, Logan. So glad you're happy with the product and enjoying it with your daughter - as much as we enjoy with our families. Experiences that will provide a lifetime of memories! These Covid times have been challenging, so it super spurs us on to do better and better knowing there are customers like you out there who really love the product! Thanks again for the fabulous reviews! Feel free to send in photos - we love to follow those on a Tentsile adventure! :)

Posted 4 years ago

“I am currently experiencing a wait as I send my connect back for inspection and cannot be without a tree tent so I purchased the Flite, the lighter weight model to take with me and my partner!!”

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Posted 4 years ago

“Hey I just wanted to say thank you so much for my daughters and my tent we absolutely love it!! She is two years old and we love to go hiking and adventuring every day we can!! And having the tree tent allows us to go even more places because if she wants to take a nap we don’t have to worry about driving home to do that. We literally set it up everywhere we go and are currently planning on going hiking to the Adirondack mountains soon and are beyond excited to use the tent there!! Your product is absolutely amazing in every way and we couldn’t be happier! It is by far the best purchase of a lifetime! Please continue to know that you have blessed each and everyone of us that has had the pleasure of using your tents! You all are truly an amazing group of people that works your butts off to produce the coolest thing out there! Thank you for working insanely hard and I’m sure through many sleepless nights to help make sure everyone who has ordered your product through this unconventional time has received your tents and other orders! I hope you all are getting some rest and have every good vibe that this world gives and blessings to you and your families! Thank you again to the entire tentsile team!!”

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Posted 4 years ago

“The best thing in life which is actually a thing.”

Helpful Report

Posted 4 years ago

Tentsile is rated 4.6 based on 726 reviews