Tentsile Reviews

Name: Tentsile
Address: Tentsile Ltd, 129 Higham Road, London
Rating: 4.57

4.6 Rating 726 Reviews

90 %

of reviewers recommend Tentsile

4.6

Based on 726 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

1142585566

Email:

jess@tentsile.com

Location:

Tentsile Ltd, 129 Higham Road
London
N17 6NU

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Tentsile 5 star review on 21st July 2023

Alem H, Bosnian_highlanders

Joseph

Tentsile 5 star review on 20th September 2022

Henrik Svahn

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After reading all the reviews, I had to get one of these tents. I bought a 3 person safari…..I’m a large guy over 6ft and three people like me would be impossible. It’s a great concept and as far as being water proof it is…..Finding the perfect tree distance would prove to be a challenge at provincial parks… You need to find trees closer together than the straps require… Otherwise the straps stretch a lot….. This requires frequent re tightening. The safari is equipped with anti roll straps that adjust to help control centre roll. But tightening these straps it makes the hammock uncomfortable as it create 3 individual sleeping areas that do not accommodate a tall person with wide shoulders. Sleeping by myself I found to be really comfortable. So in conclusion. It’s a great concept for one, or people under 6ft. I wish it came in a larger size or the ability to turn it into a two person for larger people. If you are ordering for delivery to Canada it takes a long time to receive…. Mine took 37 days to arrive…. I understand summers a busy time for ordering. To blame Covid as a reason could have been legit but blaming Brexit as a reason my tent took so long to arrive from China was hilarious.”

Helpful Report

Posted 3 years ago

Thank you for your review and supporting our small family business!

Posted 3 years ago

“Everything came as expected, and there's tons of resources for how to set up the tent safely and quickly! I've slept in the tent once, and while it was a little rocky ( there's definitely a learning curve to getting it properly level), I'm excited to five it another go as soon as I can!”

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Posted 3 years ago

Thank you for the review :)

Posted 3 years ago

“I bought it as a gift and my son was very pleased with my purchase.”

Helpful Report

Posted 3 years ago

Thank you for the review and glad your son loved the gift :)

Posted 3 years ago

“Nice and friendly service, with quite fast reply to my emails. And the product, wow ! Not yet used in a real trek, (I'm looking forward to) only tried in the forest behind where I live and it looks great. Well thought and good quality. As an improvement, I would suggest to save a lot of weight by swapping those heavy ratchet and weblock for much lighter "cinch buckle for hammock". Much lighter, easy to use, cannot break and is cheaper as well. I did it :-)”

Helpful Report

Posted 3 years ago

Thanks for the review!

Posted 3 years ago

“AMAZING!! By far the best tent I've ever owned. Great quality and their custom service is top notch. Would recommend to everyone.”

Helpful Report

Posted 3 years ago

Thank you for the review and supporting our small family business!

Posted 3 years ago

“I love these tents. They were built so well and they're so fun! Also the staff at tentsile always replies to any emails with questions I have before I make a purchase and there pretty helpful. Thanks!”

Helpful Report

Posted 3 years ago

Thank you for the review and supporting our small family business! We are aways here to help :)

Posted 3 years ago

“We love it! The tents are of very high quality and make sleeping in the woods a joy. As a happy surprise our tent package included some accessories we didn't expect like the gadget bag and the no trace kit. We look forward to our next adventure in the trees :)”

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Posted 3 years ago

Thank you for the review and supporting our small family business!

Posted 3 years ago

“I have just purchase the 3 man safari stingray, this is an excellent quality product and a well thought out concept, my children love it and I’m sure great memories will be made in future camping expeditions!”

Helpful Report

Posted 3 years ago

Thank you for the review and supporting our small family business!

Posted 3 years ago

“I am happy with the way Tentsile just resend my order, almost as soon as I explained just what happened!🙏👍👍 I am very happy with my tent end I use it a lot! I have just been waiting to use the bottle holder and solid floor!😀 Anyhow, I am very pleased with both the product and the service!!! Best regards Frank Paterson”

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Posted 3 years ago

Thank you for the review and supporting our small family business!

Posted 3 years ago

“I live my tentsile hammock! I have the trillium and it's really easy to setup and take down once you've found that perfect spot to relax. A nice solo hammock by yourself with plenty of space or enough to hang out with friends (see what I did there)”

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Posted 3 years ago

Thank you for the review and supporting our small family business!

Posted 3 years ago

“The tentsile stingray is an amazing product and truly one of a kind in this market. I have found that the quality is phenomenal and have no doubt it will last me through many many camping trips.”

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Posted 3 years ago

“Incredible! Super easy set up (first time in the dark) and most comfortable sleep I've ever had camping. I'll never leave the trees again!”

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Posted 3 years ago

“We made a 3 Weeks-Trip. All 3 days, we changed between Tentsile and Hotel. Sometimes it takes us up to 4 hours to find a nice spot with good trees, but it was worth it. We had a great time and looking forward for our next Tentsiletrip.”

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Posted 3 years ago

“my boyfriend and I love adventuring together. Collectively we have three dogs, three kids, live in AZ, and are always outside. So when he asked for a tensile for his bday I was so excited to be able to get him something I knew he would love, and that we could use to connect amd spend more time together ❤️”

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Posted 3 years ago

Amazing! So glad you love it as much as us. Thank you so much for the review we appreciate it :)

Posted 3 years ago

“We bought the Safari Stingray 3.0. It broke the very first and only time we used it. A metal key came out of the buckle system. I found it on the lawn tbe small springs are lost. We in now way abused it. I am an engineer and am careful with my possesions. For the money soent, it is disaapointing tbat I have to try to fix it or retuen it.”

Helpful Report

Posted 3 years ago

Hi Christina, I am so sorry that this has happened and can assure you every tent is quality checked before leaving our factory and all I can think is this has happened in transit either to the warehouse or to yourself. Please contact our repairs team repairs@tentsile.com so they can resolve this for you asap and we can investigate exactly how this has happened then hopefully we can restore your faith in our family business and het you in the trees.

Posted 3 years ago

“The 5-Man 3-Universe Tent is EVERYTHING they say it is and more! Very happy with the tent!!! High quality in every way and what we were expecting. Shipping was very slow, but staff did all they could to resolve shipping delays.”

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Posted 3 years ago

Thank you for the review and your support our daily business appreciate it!

Posted 3 years ago

“Great Customer Service. Super fast shipping to Australia. Amazing Product. Very Happy”

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Posted 3 years ago

“I had been planning on taking my three teenage daughters on a backpacking trip and wanted to ensure the experience increased their appreciation of the outdoors, improved their relationship with nature, and provided a measure of self-reliance that can only be experienced by packing in all the gear they needed. I wanted their first backpacking trip to be a magical experience that they would reminisce on and look forward to repeating. I also wanted them to have the most amazing experience possible without some of the detractors that are inherent with backpacking, like sleeping on rocky, rooty surfaces, and being uncomfortable. After extensive research I decided that Tentsile was the way I could accomplish all my goals. I purchased the 3-person Stingray with the goal of making the trip the most awesome and comfortable experience possible. While not necessarily meant for backpacking, I found I could carry the stringray relatively comfortably on the trail for the couple miles to the site. Set-up of the stingray was simple and was completed in about 30 min on the first try. My Daughters had reviewed the setup video at home and we felt we could accomplish our first setup at the campsite since we didn't have suitable trees at our home. My daughters enjoyed the Stingray for Four consecutive nights while my wife, our dog, and I slept in a tent. Listening to my daughters tell stories and night and point out constellations was everything I hoped it would be. The following morning my daughters raved about how comfortable they were and how much they enjoyed staring at the night sky. Each morning the same rave reviews were said. The experience provided a great beginning to the start of a lifelong love affair with the outdoors. Thanks Tentsile!”

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Posted 3 years ago

HI Jeremiah Thank you so much for the review and we are so happy that your daughters had so much fun :) We appreciate the support.

Posted 3 years ago

“T-Mini 2-Person is a very serious hammock! Not something you would regularly carry for backcountry camping due to its size and weight, but otherwise it's totally worth it!”

Helpful Report

Posted 3 years ago

Thank you for the review and supporting our family business.

Posted 3 years ago

“I was thinking of bring one ofthe tentsiles for years. I always thought it's probably hard to find spots. Finally got mine and had absolutely awesome nights in german and Norway forests.... And once you have it you see the perfect spots everywhere.... Highly recommend it.”

Helpful Report

Posted 3 years ago

Thank you for the review and supporting our family business.

Posted 3 years ago

Tentsile is rated 4.6 based on 726 reviews