Tentsile Reviews

Name: Tentsile
Address: Tentsile Ltd, 129 Higham Road, London
Rating: 4.57

4.6 Rating 726 Reviews

90 %

of reviewers recommend Tentsile

4.6

Based on 726 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

1142585566

Email:

jess@tentsile.com

Location:

Tentsile Ltd, 129 Higham Road
London
N17 6NU

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Tentsile 5 star review on 21st July 2023

Alem H, Bosnian_highlanders

Joseph

Tentsile 5 star review on 20th September 2022

Henrik Svahn

138

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the tentsile products and een when sometimes there are some problems or delay the team is really nice and helpful. Thanks”

Helpful Report

Posted 3 years ago

I want to apologise sincerely for our slow service at the moment. We’ve weathered many storms over the last 18 months, but we’re currently experiencing ongoing delays and staff shortages, right across our supply chain, the likes of which we haven't ever known. It is heart-breaking that right now we’re not able to offer the world class service we’re used to providing however happy our small in-house team are still providing the family friendly service.

Posted 3 years ago

“Awesome tent and a great company to deal with if any issues arise. I had a guest damage the hammock and the tentsile team helped with the repair. Amazing.”

Helpful Report

Posted 3 years ago

Thank you for your support our small family business appreciates it :)

Posted 3 years ago

“Find the right spot to setup and you’ll never find a better outdoor sleep alternative. Tentsile ftw”

Helpful Report

Posted 3 years ago

Thank you for the review!

Posted 3 years ago

“Best communication , everything ok”

Helpful Report

Posted 3 years ago

Thank you for the review!

Posted 3 years ago

“This hammock(3 person) is dope! It feels like the family is all laying in a horizontal, non-sticky spider web that isn’t going anywhere. Much easier to setup than I thought, can’t wait to convert it to the tent!”

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Posted 3 years ago

It is for sure and exciting adventure, Thank you for the support

Posted 3 years ago

“My kids and I love the hanging tent, it makes for a perfect extra bedroom at the cabin.”

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Posted 3 years ago

It is a great addition to any space thank you so much for supporting our small family business :)

Posted 3 years ago

“A bit bigger than I expected! Looking forward to setting this up at our commercial camp on the lower Kern, the guests are going to love it! I owe you all a rafting trip! Ask for Kyle at Sierra South anytime”

Helpful Report

Posted 3 years ago

Thank you for the review and the invitation!

Posted 3 years ago

“easy to set up and amazingly comfortable, my 5yr old want to live on it full time!”

Helpful Report

Posted 3 years ago

Thanks for the support!

Posted 3 years ago

“I have been using your tents and hammocks since I gave money to the crowd funding. I have need taking the hammocks to East Coast Canada Music festivals ever since. They are always a highlight of the festival.”

Helpful Report

Posted 3 years ago

James we appreciate your support and all our loyal customers, Thank you again!

Posted 3 years ago

“Hallo, wir haben unser connect am Wochenende das erste mal genutzt und sind begeistert. Haben das glück mit einem kleinen Bach im Garten und drei passenden bäumen - so war es für die Tochter (10 Jahre) ein absolutes Abenteuer. Sehr zu Empfehlen!!”

Helpful Report

Posted 3 years ago

Thank you

Posted 3 years ago

“Fantastic product, quick delivery and friendly service. The youtube videos answer almost all my questions.”

Helpful Report

Posted 3 years ago

Thank you for the review and supporting our small family business!

Posted 3 years ago

“A new lifting experience of camping 😊”

Helpful Report

Posted 3 years ago

Thank you for the review and supporting our small family business!

Posted 3 years ago

“I recommend everyone to try/buy Tentsile treetent! I am very happy with mine and it is great comfort and good space! Easy setup, one man job!💪🙏👍❤️❤️❤️ Just love it and use it…. Frank P.”

Helpful Report

Posted 3 years ago

Thank you for the review and supporting our small family business!

Posted 3 years ago

“Tentsile did a good job with the material and shipping shortage. Customer service responded with an honest answer every time I inquired where the product was. The quality and function of the stand was great!”

Helpful Report

Posted 3 years ago

Thank you for the review and supporting our small family business!

Posted 3 years ago

“We have got Tentsile Tree Tents set out in our woodland in the heart of the Peak District National Park and so far we've had 5* reviews on Airbnb with our Northwood Sojourn woodland camping. The tents are fabulous quality, look amazing and are surprisingly comfortable with the majority of campers who have stayed in the tents! Everyone loves the uniqueness of the tents and we've managed to create a brilliant woodland camping experience. We really couldn't recommend them highly enough! Northwood Sojourn”

Helpful Report

Posted 3 years ago

Thank you for the review and supporting our small family business! its great to have Tentsiles in the UK

Posted 3 years ago

“We love our hammock among the hemlocks of central Vermont!”

Helpful Report

Posted 3 years ago

Thank you for the review and supporting our small family business!

Posted 3 years ago

“Tentsile bent over backwards to get us (a scout troop) a tent when there were very few available and looked after us through the purchase experience.”

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Posted 3 years ago

Thank you for the review and glad we could help :)

Posted 3 years ago

“ordered tentsile stingray shipped next day and had it deliverd to my door 3 days later. customer support is amazing and helps with every question u have. now i just wait for una to get back in stock and ill buy that tent too”

Helpful Report

Posted 3 years ago

Hi Peter, Thank you for the review we appreciate your support.

Posted 3 years ago

“Fantastic product, great quality and a good company to deal with. The ratchet system is very strong and I've had 4 kids plus myself in it which felt very safe. We had a sleepover in my garden and used the hammock, everyone slept really well including me, it is a super comfy and well-designed hammock!”

Helpful Report

Posted 3 years ago

HI Richard, Thank you for your support and the review, our family business appreciates it!

Posted 3 years ago

“I love my tentsile! It's the hammock in my backyard and provides a small oasis from real life. It was so easy and fast to set up! I can't wait to bring it camping soon!”

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Posted 3 years ago

Thanks for the review and your support!

Posted 3 years ago

Tentsile is rated 4.6 based on 726 reviews