Tentsile Reviews

Name: Tentsile
Address: Tentsile Ltd, 129 Higham Road, London
Rating: 4.57

4.6 Rating 726 Reviews

90 %

of reviewers recommend Tentsile

4.6

Based on 726 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

1142585566

Email:

jess@tentsile.com

Location:

Tentsile Ltd, 129 Higham Road
London
N17 6NU

Write Your review

Tell us how Tentsile made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tentsile 5 star review on 21st July 2023

Alem H, Bosnian_highlanders

Joseph

Tentsile 5 star review on 20th September 2022

Henrik Svahn

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great idea for a product. Set up was easy. Good customer service. I'm under the impression now after owning it for the summer and fall, that it's more or less a novelty item. Not really built to last. The aluminum poles have to go.. Switch to graphite or something else. Poles keep breaking with no harsh weather. It's a super cool item to show off with. Not made to last IMHO.”

Helpful Report

Posted 3 years ago

“Tensile’s Stingray stack is surpassing my expectations in terms of sleeping comfort. It is also very fun to chill on the hammock and enjoy the outdoors from the heights!”

Helpful Report

Posted 3 years ago

Thanks for the support and glad you love it :)

Posted 3 years ago

“Great hammocks and accessories a little bit overpriced for what you get I think they're worth about half of what is being charged when the prices come down on the tree tents will make purchases”

Helpful Report

Posted 3 years ago

HI Chris, Thank you for your feedback, we have unfortunately had to increase the price due to the cost of the materials rising and also the outrageous shipping costs since the global pandemic.

Posted 3 years ago

“Set up was easy , sleeping was very comfortable. Quite pleased with my purchase”

Helpful Report

Posted 3 years ago

Thank you for supporting our family business.

Posted 3 years ago

“It has been a dream of mine to own one of these tents! Finally got one and am in love!!”

Helpful Report

Posted 3 years ago

Glad we could make your dreams come true! Thank you for your support.

Posted 3 years ago

“My partner and I have two tentsile tents now. We absolutely love them. They are durable, easy to pack up, have several spaces for storage, and overall very comfortable. Sometimes I sleep better in the tent than on my bed at home. We rave to all of our friends about how great this company is. Highly recommend buying one of these tents.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review and glad you love Tentsile as much as us :)

Posted 3 years ago

“This was a gift for my girlfriend. We live in the mountains in Colorado and she is obsessed with this. I hung it up in the trees one day as a surprise and it is so relaxing to lay in. She especially lays in it everyday with our dogs and it is pure relaxation. It really makes us appreciate nature and the simplicity of the sounds of the trees. It is super spacious and strong which I appreciated. I love a product that is high quality. This has brought us so much joy and our Great Pyrenees thinks we bought it for him! Great for the whole family. Highly recommend if you are on the fence!!!”

Helpful Report

Posted 3 years ago

HI Richard, you should send us some photos. Thank you so much for the review

Posted 3 years ago

“Our order was delivered really quickly and we absolutely love the product. Such a magical experience camping suspended in the forest! Can’t wait to make some more amazing memories!”

Helpful Report

Posted 3 years ago

Thank you for the review and your support

Posted 3 years ago

“I just love hanging out above the ground and the possibility to do it with quite a lot people. Especially the kids love it! I'm just a little bit concerned about the longterm harm it might cause for trees. Even more when kids start jumping in there and the trees get pressure in a way they are not used to. I would love it if you support research in that direction. I personally also received too many mails. I only klicked on the back in stock information button for the xxl version and received many different mails as well.”

Helpful Report

Posted 3 years ago

Thank you for your review and feedback which I will share with the team. If you are using the tree wraps then the trees are all good :)

Posted 3 years ago

“This thing is awesome. Much sturdier than I would’ve guessed. Fairly easy to set up. My kids are the cool kids in the neighborhood now.”

Helpful Report

Posted 3 years ago

Thank you for the review and I am sure your kids are the cool kids in the neighbourhood, I bet they are making a lot of friends.

Posted 3 years ago

“I orderee the Una 3.0 single person hammock, but it was far too small - I'm 5.10, average build and I couldn't fit in it woth a standard sleeping bag. Returning it was a chew - they needed chasing at every stage, even for them to accept the delivery. Shipping isn't included in the refund, so I'm down £25.00 for the return shipping costs and £20.00 for the original shipping costs. Overall, not recommended for either suitability or customer service. Bot entirely dreadful - the larger hammocks may be suitable, or for a less thab average sized person the 1 person may do. They did only need chasing one exrra time each for arranging the return, accepting the delivery and issuing the refund - so not great, but obviously not good either.”

Helpful Report

Posted 3 years ago

“I was a little reluctant to spend this much money on a “tent”, but I’ve always liked hammock tents and was curious as to how well these tree tents would work out. I have to say I’m absolutely in love with my flite 2. As long as I have 3 trees to set it up in I’ll never sleep on the ground again.”

Helpful Report

Posted 3 years ago

HI Jake Thank you for your trust in our product and us also providing a great review :)

Posted 3 years ago

“Great product & Customer Service”

Helpful Report

Posted 3 years ago

“Great product, arrived quickly!”

Helpful Report

Posted 3 years ago

Thank you for the support & the review :)

Posted 3 years ago

“Super comfortable and easy to setup. The tightening strap on the bottom works great and is EXTREMELY important if you want to sleep two people.”

Helpful Report

Posted 3 years ago

Thank you for the support & the review :)

Posted 3 years ago

“Love my connect tent. I’ve used it multiple camping trips over the last month. It has performed great. Setting up is getting faster, and tear down is so quick and easy. My favorite camping item ever”

Helpful Report

Posted 3 years ago

Thank you for the support & the review

Posted 3 years ago

“Je suis très satisfait de mes deux tentsile. J'utilise ma Stingray pour les longs séjours et ma Flite pour la randonnée et les voyages. Tout dernièrement, j'ai ajouté deux Sky-Pad à ma Flite et nous apprécions grandement le confort de nos nuits sur ces matelas. I am very satisfied with my two tentsile. I use my Stingray for long stays and my Flite for hiking and travel. Just recently I added two Sky-Pads to my Flite and we really appreciate how comfortable our nights are on these mattresses.”

Helpful Report

Posted 3 years ago

Thank you for the support & the review :)

Posted 3 years ago

“Very cool product! Better than a regular hammock. Great for chillin with ur buds!”

Helpful Report

Posted 3 years ago

Thank you for the support & the review :)

Posted 3 years ago

“I bought the tentsile Trillium XL and I've recommended it to everyone!”

Helpful Report

Posted 3 years ago

Thank you for the review and glad you love it as much as us :)

Posted 3 years ago

“These hammocks are the best! My boyfriend bought the 3 person hammock and we took it backpacking. We soon came to understand that it’s bit heavy for backpacking, which led me to buy the 2 person hammock. The pockets that each person gets to lay in are quite smaller, but it’s much lower weight makes it worth it. Still comfortable and much better than any tent, if you ask me!”

Helpful Report

Posted 3 years ago

Thank you for your review and supporting our small family business!

Posted 3 years ago

Tentsile is rated 4.6 based on 726 reviews