“I am mighty upset and insulted by Tesla!
You offer now the model Y at $47,000 quoting £35,489 in posts. Yet I ordered in UK Model 3 based on the launch advertised price of $35,000, but now you suddenly without reason or regret try charging me £42,000 ie $54,600 for base model? Why you think it is ok to advertise like this falsely then add on $20,000 to that agreed? You insult my intelligence Tesla! I've cancelled, you broke the deal Tesla, and others should do the same and CANCEL!
Cool car, but v.poor integrity towards customers!”
“Detailed information together with a test drive on the same day without ant pressure to buy. Subsequent negotiations to chose the right financial package were handled efficiently. Very pleasant, friendly service from the entire team and the car is a dream!”
“The worst customer service I've experienced to date with any company to date. Avoid at all costs and take your Tesla anywhere but here. Gave a car out from their service centre claiming it had sufficient charge to get to our destination to then break down on the M25 in the snow. Having called them we were told that they would not offer any roadside assistance or support. We were then to recover the vehicle ourselves. Now to be told that only Tesla can open the Charge point but refuse to come and open it for us. Left with a £65,000 statue and no solution. Appauling”
“Great car and excellent customer experience.. after initial hiccups, the customer experience manager AL made sure all requirements were addressed and dealt with on priority. Great job!”
