"Disgraceful service and communication\r\nAs I wrote this, have now been sat awaiting rescue since just past 5:30pm yesterday Dec 12th. It\u2019s now 1:25am on the 13th.\r\n\r\nI have called three times, had numerous false ETAs, via text AND their linked \u201clive\u201d site that has not updated for over four hours\r\n\r\nUpon my second call finally getting through, I was told that I was being put on a \u201cpriority\u201d (call answered at just before 10pm) Called again at 11:19pm and was told I\u2019d be picked up at 1:15 am. From then on in when I called your number because I\u2019m not getting any \u201clive\u201d updates, the message when I click option 1 is saying \u201c12am on the 1st of January\u201d.\r\n\r\nIt\u2019s now 1:30am. Messaged to say pick up is 2:10am, driver has just called me.\r\n\r\nAbsolutely disgusting levels of service, utterly abysmal communication via both the tech designed to make it easy and the \u201cpeople\u201d when you finally speak to someone\u2026disgraceful."

"Disgraceful service and communication\r\nAs I wrote this, have now been sat awaiting rescue since just past 5:30pm yesterday Dec 12th. It\u2019s now 1:25am on the 13th.\r\n\r\nI have called three times, had numerous false ETAs, via text AND their linked \u201clive\u201d site that has not updated for over four hours\r\n\r\nUpon my second call finally getting through, I was told that I was being put on a \u201cpriority\u201d (call answered at just before 10pm) Called again at 11:19pm and was told I\u2019d be picked up at 1:15 am. From then on in when I called your number because I\u2019m not getting any \u201clive\u201d updates, the message when I click option 1 is saying \u201c12am on the 1st of January\u201d.\r\n\r\nIt\u2019s now 1:30am. Messaged to say pick up is 2:10am, driver has just called me.\r\n\r\nAbsolutely disgusting levels of service, utterly abysmal communication via both the tech designed to make it easy and the \u201cpeople\u201d when you finally speak to someone\u2026disgraceful."

"Disgraceful service and communication\r\nAs I wrote this, have now been sat awaiting rescue since just past 5:30pm yesterday Dec 12th. It\u2019s now 1:25am on the 13th.\r\n\r\nI have called three times, had numerous false ETAs, via text AND their linked \u201clive\u201d site that has not updated for over four hours\r\n\r\nUpon my second call finally getting through, I was told that I was being put on a \u201cpriority\u201d (call answered at just before 10pm) Called again at 11:19pm and was told I\u2019d be picked up at 1:15 am. From then on in when I called your number because I\u2019m not getting any \u201clive\u201d updates, the message when I click option 1 is saying \u201c12am on the 1st of January\u201d.\r\n\r\nIt\u2019s now 1:30am. Messaged to say pick up is 2:10am, driver has just called me.\r\n\r\nAbsolutely disgusting levels of service, utterly abysmal communication via both the tech designed to make it easy and the \u201cpeople\u201d when you finally speak to someone\u2026disgraceful."

"Disgraceful service and communication\r\nAs I wrote this, have now been sat awaiting rescue since just past 5:30pm yesterday Dec 12th. It\u2019s now 1:25am on the 13th.\r\n\r\nI have called three times, had numerous false ETAs, via text AND their linked \u201clive\u201d site that has not updated for over four hours\r\n\r\nUpon my second call finally getting through, I was told that I was being put on a \u201cpriority\u201d (call answered at just before 10pm) Called again at 11:19pm and was told I\u2019d be picked up at 1:15 am. From then on in when I called your number because I\u2019m not getting any \u201clive\u201d updates, the message when I click option 1 is saying \u201c12am on the 1st of January\u201d.\r\n\r\nIt\u2019s now 1:30am. Messaged to say pick up is 2:10am, driver has just called me.\r\n\r\nAbsolutely disgusting levels of service, utterly abysmal communication via both the tech designed to make it easy and the \u201cpeople\u201d when you finally speak to someone\u2026disgraceful."

"Disgraceful service and communication\r\nAs I wrote this, have now been sat awaiting rescue since just past 5:30pm yesterday Dec 12th. It\u2019s now 1:25am on the 13th.\r\n\r\nI have called three times, had numerous false ETAs, via text AND their linked \u201clive\u201d site that has not updated for over four hours\r\n\r\nUpon my second call finally getting through, I was told that I was being put on a \u201cpriority\u201d (call answered at just before 10pm) Called again at 11:19pm and was told I\u2019d be picked up at 1:15 am. From then on in when I called your number because I\u2019m not getting any \u201clive\u201d updates, the message when I click option 1 is saying \u201c12am on the 1st of January\u201d.\r\n\r\nIt\u2019s now 1:30am. Messaged to say pick up is 2:10am, driver has just called me.\r\n\r\nAbsolutely disgusting levels of service, utterly abysmal communication via both the tech designed to make it easy and the \u201cpeople\u201d when you finally speak to someone\u2026disgraceful."

"Disgraceful service and communication\r\nAs I wrote this, have now been sat awaiting rescue since just past 5:30pm yesterday Dec 12th. It\u2019s now 1:25am on the 13th.\r\n\r\nI have called three times, had numerous false ETAs, via text AND their linked \u201clive\u201d site that has not updated for over four hours\r\n\r\nUpon my second call finally getting through, I was told that I was being put on a \u201cpriority\u201d (call answered at just before 10pm) Called again at 11:19pm and was told I\u2019d be picked up at 1:15 am. From then on in when I called your number because I\u2019m not getting any \u201clive\u201d updates, the message when I click option 1 is saying \u201c12am on the 1st of January\u201d.\r\n\r\nIt\u2019s now 1:30am. Messaged to say pick up is 2:10am, driver has just called me.\r\n\r\nAbsolutely disgusting levels of service, utterly abysmal communication via both the tech designed to make it easy and the \u201cpeople\u201d when you finally speak to someone\u2026disgraceful."

"Disgraceful service and communication\r\nAs I wrote this, have now been sat awaiting rescue since just past 5:30pm yesterday Dec 12th. It\u2019s now 1:25am on the 13th.\r\n\r\nI have called three times, had numerous false ETAs, via text AND their linked \u201clive\u201d site that has not updated for over four hours\r\n\r\nUpon my second call finally getting through, I was told that I was being put on a \u201cpriority\u201d (call answered at just before 10pm) Called again at 11:19pm and was told I\u2019d be picked up at 1:15 am. From then on in when I called your number because I\u2019m not getting any \u201clive\u201d updates, the message when I click option 1 is saying \u201c12am on the 1st of January\u201d.\r\n\r\nIt\u2019s now 1:30am. Messaged to say pick up is 2:10am, driver has just called me.\r\n\r\nAbsolutely disgusting levels of service, utterly abysmal communication via both the tech designed to make it easy and the \u201cpeople\u201d when you finally speak to someone\u2026disgraceful."