The Car Mat Company Reviews

1.3 Rating 134 Reviews
5 %
of reviewers recommend The Car Mat Company
1.3
Based on 134 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
Read The Car Mat Company Reviews
Visit Website

Email:

customer.services@thecarmatcompany.co.uk

Location:

6 Round House CourtBuckshaw
Chorley
PR7 7JN

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Anonymous
Anonymous  // 01/01/2019
very pleased with my car mats fitted my Hyundai perfectly would have given five stars but was not informed of dispatch. delivered eight working days after order. very good quality. would purchase from them again.
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Posted 3 years ago
I recommend you avoid...6 weeks since order, still not received despite 5 e-mails & trying to contact through web site.
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Posted 3 years ago
Be careful. If you don't want to lose money and not get a rug, don't buy it. avoid the store.
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Posted 4 years ago
Very inferior product the trim was nothing like the pictures I am very disappointed and wish I had read the reviews first
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Posted 4 years ago
Very disappointed! Mats I received got nothing to do with ones shown in order, not packed properly, came a week later than they should! Could buy million time better quality from Halfords twice cheaper! Avoid!
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Posted 4 years ago
very dissapointed with this company,sent me the wrong size mats and have no way of contacting them as the telephone number advertised does not exist,I wish I had read the reviews before I bought.I seriously question their sense of honour and trust and will let others know of my experience
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Posted 4 years ago
ordered over a week ago, no carmats, no update, don't reply to emails, do not answer phones....scam
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Posted 4 years ago
They send me trash quality prdouct where i order luxury mat . I tried to contact them but now they are not interested in there product... i think there is no customer service and i feel really bad after seeing the quality of the product
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Posted 4 years ago
Please please please do not buy carmats from the awful company they have taken my money and postage as sent the mats back as they were wrong they are thieves !!! we need to report them to trading standards
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Posted 5 years ago
Bought mats on the 4th and received no email confirmation or order number. Money taken from my account. Contacted customer services and they asked for my order number.... well I haven’t got one which has already been explained. Since then absolutely no response from them. I actually need the mats urgently not just a whim purchase. Should have gone to Halfords.
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Posted 5 years ago
I ordered car mats for a present and paid £4.95 extra for express delivery (2-3 days). 3 days later and the item has not even been dispatched. Not impressed.
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Posted 5 years ago
So glad I bought my Car Mats from The Car Mat Company. Excellent quality, but more importantly an excellent fit for my new Ford Fiesta Zetec S Black Edition. Highly recommended!
Helpful Report
Posted 5 years ago
I've been waiting almost two months for my mats. Refund requested but not processed. Very upsetting.
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Posted 5 years ago
Firstly mats arrived and were wrong i had to pay to have them sent back , no response to e-mails sent and also no new mats very disappointing customer services !! and this will not be left until resolved
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Posted 5 years ago
Mats were late Mats were wrong size No pre paid packaging to return wrong mats No new mats being posted Shambles
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Posted 5 years ago
Avoid! They have taken my money and I never received the items. Contacted them at least 5 times and only received a response when I threatened action. That said, the response was useless as I have yet to received the promised car mats nor a refunds. They should not be allowed to get away with this! I have taken further. AVOID!
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Posted 5 years ago
The Matts for my Sportage were very good quality and the price I thought was very reasonable
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Posted 5 years ago
Good quality mats. Shame they were not able to stick to the delivery period I paid extra for. Disappointing.
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Posted 5 years ago
Excellent value, great quality, and first class service. Recommended.
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Posted 5 years ago
Bad customer service, do not buy from
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Posted 5 years ago
The Car Mat Company is rated 1.3 based on 134 reviews