The Dog Line Reviews

4.9 Rating 1,246 Reviews
99 %
of reviewers recommend The Dog Line
4.9
Based on 1,246 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read The Dog Line Reviews
Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 5th January 2024
Guenevere M
The Dog Line 5 star review on 21st December 2023
Tim
The Dog Line 5 star review on 12th December 2023
Cathy G
The Dog Line 5 star review on 28th November 2023
Diane F
The Dog Line 5 star review on 3rd September 2023
Victoria
The Dog Line 5 star review on 28th June 2023
Sebastian L
The Dog Line 5 star review on 4th June 2023
CLINTON L
222
Anonymous
Anonymous  // 01/01/2019
Fantastic customer service from start to finish. I had so many questions and nothing was too much trouble, even the owner of the company took his time to face time me (on a Sunday too). Our gorgeous German Shepherd has had trouble coming to terms with the arrival of my son's cat in the house! Whenever she sees the cat at the window from my son's room she will go crazy barking, and drives us crazy. We allow her outside in the day - and again if the cat appeared in the back window she would jump up and bark so loudly - we were so worry that the neighbours would complain. One day she jumped up barking at the cat and actually smashed the window - fortunately we were home but we could have had two very injured pets on our hands. We knew we had to do something and so a friend had recommended the dog collar they had got from the Dog Line. My 14 yo daughter was hesitant about using this on the dog, but the staff even spoke to her and assured her and she was happy about it. They really were so patient with us. More importantly - IT WORKED! Our German Shepherd is no longer barking crazily every time Puss in Boots appears and we don't have to worry about our poor neighbours and more importantly we can allow Sandy to play in the back garden without worrying about windows being smashed and not having to barricade the windows! Thank you so much everyone at the DogLine and Colin for sharing your valuable time on a Sunday to facetime us, and to assure my daughter that we were acting in EVERYONE'S best interest. I highly recommend anyone thinking of a dog collar to speak to the Dogline who will talk you through which product is most suitable for you. Best $$$ have every spent on a product. THANK YOU TO EVERYONE.
The Dog Line 5 star review on 3rd September 2023
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Very good value for money products. Fantastic service.
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Service great has worked well so far
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When we did our research about a virtual fence for our new pooch, there were a lot to choose from. Why we went with ‘The Dog Line’, had a lot to do with the reviews from customers. With our experience over the past 3 years being so positive, we felt we wanted to give back to Colin and his team. We are in QLD, the ’The Dog Line’ based in WA. This made no difference. The service is top-notch, the product entirely practical and fit for purpose. It has given us complete peace of mind and our family would be lost without it. Colin even picked up my call at 4pm on Christmas Eve and stepped me through how to set up the system at my parents house ready for Christmas! He should have had a beer in hand, but this is testament to his service and commitment. Thanks Colin
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My experience using the Petsafe barking collar is good for start my dog stop barking for awhile. However, after few days the collar is not working anymore. I checked everything it’s fully charged but no longer effective my dog is barking while using it. :(
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Easy to order and the fastest delivery! Super service, thankyou
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Had no issues with them.
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Living on a property closer to a main road with no fence this has been a game changer! Both our dogs learned the boundaries within days and knows exactly where they need to stop. They no longer wear the collar and still wait patiently at the line!
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Highly recommend! I recently ordered the Mini Educator and it arrived so quickly with no dramas at all. Great price and great service.
The Dog Line 5 star review on 28th June 2023
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We were recommended to call The Dog Line by our trainer and we are so glad we did. They were so helpful on the phone, talking us through the options. We decided to rent the training collar and it arrived quickly. In the first 10 minutes, our 7 month old puppy went from barking at everything to being a lot more calm. This has continued and now 4 weeks down the track and she is a different dog. We were very hesitant at the start, however our dog is responding so well and doesn’t even notice the collar is on. Has reduced barking significantly and has caused our dog to be more calm. The service was prompt, informed and so helpful, with no judgement.
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Very helpful.
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Unfortunately the collar keeps coming Loose and if no contact it doesn’t work , shoul also come loose it’s a remote
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Big improvement in the night time barking issues I was having, as an I shift worker an working night shift
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Very quick to send product
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Thanks, You have changed my Life and My neighbour's life too. After 6 months of screaming at the dogs every time they barked just to satisfy the neighbours, I resented the dogs and had no time for them. Within one hour of putting on the Barking Dog Training Collar, we had peace again, no more sleepless nights, no more angry neighbours, and I actually found myself kicking the ball again and patting the dogs rather than just yelling at them. They are much happier, too, sleeping more and not being yelled at. Thanks so much, you have changed my life!
The Dog Line 5 star review on 4th June 2023
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While looking at your Website I phoned the 1300 number and spoke to Jess, she was extremely knowledgeable about the Bark Collars and this helped me decide which type to purchase. When I made the purchase I paid extra for the Express Post option. I completed the order with Jess at about 1.00pm, the courier pulled up to the house at 10.00am the next day. I live in a rural area about 30klm's outside of Cairns and the order had been posted in Perth. I do quite a lot of online shopping and I have NEVER received a parcel so quickly. Well done Dog Line. Awesome service.
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I needed some upgrades and maintenance on my dog fence, Colin installed the original a few years ago, and true to form he was on the job promptly and had the work completed and my fence fully operational the same day. Great product, great results, and great service from Colin and his team. Thanks again.
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thank u it works good he is a lot better now happy with it
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Great service great product thank you
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Excellent service.
The Dog Line 5 star review on 19th May 2023
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The Dog Line is rated 4.9 based on 1,246 reviews