The Dog Line Reviews

4.9 Rating 1,246 Reviews
99 %
of reviewers recommend The Dog Line
4.9
Based on 1,246 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read The Dog Line Reviews
Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

Write Your review

Tell us how The Dog Line made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
The Dog Line 5 star review on 5th January 2024
Guenevere M
The Dog Line 5 star review on 21st December 2023
Tim
The Dog Line 5 star review on 12th December 2023
Cathy G
The Dog Line 5 star review on 28th November 2023
Diane F
The Dog Line 5 star review on 3rd September 2023
Victoria
The Dog Line 5 star review on 28th June 2023
Sebastian L
The Dog Line 5 star review on 4th June 2023
CLINTON L
222
Anonymous
Anonymous  // 01/01/2019
Easy to order, very fast delivery and good product
Helpful Report
Honestly, we’ve had The Dog Line collars and fencing for 5 years, and it the best investment I’ve committed to. It keeps my dogs out of my gardens, away from my chooks, and away from the dogs in the next property. I can’t recommend this product nightly enough. When we move, I’m taking it with us.
Helpful Report
PetSafe Rechargeable Bark Control Collar - what a little ripper! Sustainable, lightweight and incredibly easy to use to ensure our little Jack Russell mate is trained in a safe and long-lasting manner. Bravo and so good so far!
The Dog Line 5 star review on 9th March 2023
Helpful Report
I’m sitting outside watching my Shelties playing outside. I bought the Dog Fence and laid out 250m of wire, mainly on a rural wire fence that is regularly “modified” by wombats digging under it. Finn, my chief escape artist now doesn’t go near the fence. The dog fence has changed my life and my dogs lives. I am really happy with it.
The Dog Line 5 star review on 2nd March 2023
Helpful Report
I bought the Petsafe bark collar and didn't end up using it, the dog stop barking on his own, but The Dog Line was fantastic, they shipped it out fast, the price was great,I received it here in Perth within a few days, I didn't have to wait long at all, would purchase from The Dog Line again.
Helpful Report
Website has lots of information which was very helpful. Purchase was delivered very quickly.
Helpful Report
Wow. How helpful can you be. 10 stars for that. 3rd purchase and very happy with staff and products.
Helpful Report
I ordered the FT-330 for my female working Line GSD (which was sent right away) and it has been great tool when giving her commands. The Dog Line is a great store with great service. Thankyou.
Helpful Report
Brilliant product, our six month old border collie had discovered his voice and decided he needed to sound the alert about anything and everything and go on and on. We are on a bit of property with kangaroos rabbits and other distractions as well as (neighbours on the boundaries just far enough away to warrant his attention for their visitors etc. within a few days, after just a few corrections from the device, he ceased barking and reverted to low-level growls, and one bark to let us know to which we responded to reward his alert, and that's where it stopped. He has learned to simply let us know without needing to bark more than once or just growl. Didn't wear it after those few days he already corrects himself! Bloody fantastic!!!
The Dog Line 5 star review on 24th January 2023
Helpful Report
Very long shipping time Bought this collar and it doesn’t work when dog barks at all . Even bought an extra citronella cartridge and completely hopeless.
Helpful Report
Very strong line but need to think about how to facilitate stripping of casing for joins etc Near impossible to strip the casing to expose the copper
Helpful Report
Outstanding service, i bought the product with normal postage as a mistake, as i needed urgently i ask them to help, and they post it with express post without any charge... Definitely wont get that from many companies this days.... Awesome customer service
Helpful Report
At the moment I can’t get it to work, so I only hope I haven’t wasted my money
Helpful Report
I received my product in good time and the service was good. The second collar came without the longer prongs and they shipped out a set in quick time highly appreciated that they went above and beyond to help me out with that situation. The wall charger gave out after only one use which shouldn't happen from a new product, now using my iPhone wall charger with the supplied charging cables from e-collar. I think the manufacturer should address this issue for Australian customers.
Helpful Report
I haven't had much contact with dog line but the product came fast and with great information inside to understand how to use the bark collar
Helpful Report
We have had the dog line for a few years now and live the safety it provides our pups. Last week the collars didn’t seem to be working. Quick call to the team at Dog line and we had it back up and running in no time (wire fault) - amazing service and an excellent product!
Helpful Report
I purchased the PetSafe Lite Rechargeable Bark Collar for Small Dogs - PBC17-16447 firstly in 2020 which worked well. However, it stopped working within one year, so I purchased it a second time and this one has also stopped working. I will complain directly to PetSafe, however very disappointing to spend $300 on a product (for both) that ultimately doesn't last.
Helpful Report
True to their word, this collar stopped my mischievous pooch with her night time woofing in 10 minutes. I only put it on her at night but because the collar has taught her that woofing is undesirable, she has even stopped her nuisance barking during the day! I bought a cheaper collar and never put it on my pooch because it just didn’t seem safe or controlled at all. I have seen this collar in action though and it is extremely gentle and only increases if she doesn’t stop barking. This is undoubtedly the only collar I would trust. I have also used one in previous years and found it to be equally as safe and effective. I was concerned that collars were too harsh but because this is super gentle and only increases if necessary, I feel totally comfortable with it and so does my pupper.
The Dog Line 5 star review on 7th December 2022
Helpful Report
This product worked better than expected. Within 30 minutes of putting the collar on the barking reduced. We have been using it for a couple of weeks now and it is like we have a different dog. You can see her controlling herself when she would normally have wanted to bark and now will only make a low growl instead. Thank you!
Helpful Report
Works great on our moodle, after 1 week she has got the message. Happy neighbours.
Helpful Report
The Dog Line is rated 4.9 based on 1,246 reviews