The Dog Line Reviews

4.9 Rating 1,246 Reviews
99 %
of reviewers recommend The Dog Line
4.9
Based on 1,246 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read The Dog Line Reviews
Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 5th January 2024
Guenevere M
The Dog Line 5 star review on 21st December 2023
Tim
The Dog Line 5 star review on 12th December 2023
Cathy G
The Dog Line 5 star review on 28th November 2023
Diane F
The Dog Line 5 star review on 3rd September 2023
Victoria
The Dog Line 5 star review on 28th June 2023
Sebastian L
The Dog Line 5 star review on 4th June 2023
CLINTON L
222
Anonymous
Anonymous  // 01/01/2019
5
Guenevere M
The Dog Line has been so great with us from fencing, to collars and even replacement parts. Prices, punctuality, and products are fantastic. If I could give 10 stars I would.
The Dog Line 5 star review on 5th January 2024
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5
Tim
When we adopted Frankie our English Springer we had trouble with training her to stay away from the gardens and had a fear that she would escape our 1-acre property. When she was inside she kept sneaking to the bedrooms and destroying the kid's toys. We purchased a DogWatch Electic Hidden Dog Fence with the Premium Collar as well as the Indoor Disc. When I contacted The Dog Line their staff were extremely helpful and put together a package to suit our property and talked me through every step on installation. The fence changed Frankie’s behavior immediately and within 1 week she knew her boundary. It saved our gardens and has kept her safe ever since. The indoor disc is amazing to aid teaching boundaries and keep Frankie off furniture or away from a room. As soon as she hears the beep, she stops and backs away. It’s rare that she needs an actual correction. I love the system and strongly recommend getting one. The customer service from The Dog Line Staff is second to none. When I needed a warranty repair they understood the urgency and I had the replacement part within 2 days. If you are considering a proximity fence, you can’t go past this one. Easy to setup, works amazing and is top quality with a great company. Thank you The Dog Line!
The Dog Line 5 star review on 21st December 2023
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5
Cathy G
I have been using The Dog Line for 6 yrs now. I breed Australian Stumpy Tail Cattle Dogs and I live not far from a highway. 3 of my dogs jump fences so my perimeter fence has been invaluable. The Dog Line has always done the best that they can for me and I recommend them to all of my buyers.
The Dog Line 5 star review on 12th December 2023
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5
Diane F
Excellent products, fantastic advice and super fast postage
The Dog Line 5 star review on 28th November 2023
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5
Victoria
Fantastic customer service from start to finish. I had so many questions and nothing was too much trouble, even the owner of the company took his time to face time me (on a Sunday too). Our gorgeous German Shepherd has had trouble coming to terms with the arrival of my son's cat in the house! Whenever she sees the cat at the window from my son's room she will go crazy barking, and drives us crazy. We allow her outside in the day - and again if the cat appeared in the back window she would jump up and bark so loudly - we were so worry that the neighbours would complain. One day she jumped up barking at the cat and actually smashed the window - fortunately we were home but we could have had two very injured pets on our hands. We knew we had to do something and so a friend had recommended the dog collar they had got from the Dog Line. My 14 yo daughter was hesitant about using this on the dog, but the staff even spoke to her and assured her and she was happy about it. They really were so patient with us. More importantly - IT WORKED! Our German Shepherd is no longer barking crazily every time Puss in Boots appears and we don't have to worry about our poor neighbours and more importantly we can allow Sandy to play in the back garden without worrying about windows being smashed and not having to barricade the windows! Thank you so much everyone at the DogLine and Colin for sharing your valuable time on a Sunday to facetime us, and to assure my daughter that we were acting in EVERYONE'S best interest. I highly recommend anyone thinking of a dog collar to speak to the Dogline who will talk you through which product is most suitable for you. Best $$$ have every spent on a product. THANK YOU TO EVERYONE.
The Dog Line 5 star review on 3rd September 2023
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5
Sebastian L
Highly recommend! I recently ordered the Mini Educator and it arrived so quickly with no dramas at all. Great price and great service.
The Dog Line 5 star review on 28th June 2023
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5
CLINTON L
Thanks, You have changed my Life and My neighbour's life too. After 6 months of screaming at the dogs every time they barked just to satisfy the neighbours, I resented the dogs and had no time for them. Within one hour of putting on the Barking Dog Training Collar, we had peace again, no more sleepless nights, no more angry neighbours, and I actually found myself kicking the ball again and patting the dogs rather than just yelling at them. They are much happier, too, sleeping more and not being yelled at. Thanks so much, you have changed my life!
The Dog Line 5 star review on 4th June 2023
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5
Lee K
Excellent service.
The Dog Line 5 star review on 19th May 2023
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5
Gemma
Wow! It’s not very often you get such quick efficient service. The team at the Dog Line were so helpful and knowledgeable with their products and helped us so much with our adorable - but barking dog. Thanks so much! Highly recommend
The Dog Line 5 star review on 16th May 2023
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5
Paul
Fabulous service, friendly staff, happy to talk out of business hours. We have a property backing onto a golf course where there are lots of kangaroos. Our dog would bark uncontrollably when they came near the fence, and we had tried many methods to calm her and stop her barking. The Dogline listened to our needs and gave us great suggestions to fix the problem. Now we can enjoy the serenity and the kangaroos come up and are no longer scared away.
The Dog Line 5 star review on 16th May 2023
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5
Alix C
I ordered online, tracking was efficient, email updates on point and received quickly as prompted. Very impressed with the service.
The Dog Line 5 star review on 3rd May 2023
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5
Lee T
I’d just like to leave my review on this product and say what a brilliant system. I’ve had it up and running for about 1 month. I found this online after needing to stop my dog from aggressive behaviour at the fence to other dogs walking past and always worrying about him getting over the fence this has been a resolution to say the least. Thank you to Shane and Colin for your installation guidance and problem solving. I recommend this system to everyone looking to keep their pets safe in their yard and to prevent the worry of something bad happening. Lastly I wanted to share the importance of the training steps in the first week. If you take the time and do this well it really helped my dog understand and learn well. Thank you so much I really am stunned that this has worked. Xx Lee
The Dog Line 5 star review on 28th April 2023
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5
Andrew O
Great Service, Greta advice and prices. Now my neighbors are happy & dog is happy. Would highly recommend The Dog Line. Just send them an enquiry and they will point you in the best direction. Thanks Guys. 10/10
The Dog Line 5 star review on 26th April 2023
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5
Verified Buyer
Super fast delivery and as described. Very happy customer 😀
The Dog Line 5 star review on 18th April 2023
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5
Celena R
Found the video so helpful in choosing the barking collar. That and reviews helped me to decide to purchase with more confidence (I had tried other ineffectual barking collars). Easy to purchase and on time delivery.
The Dog Line 5 star review on 26th March 2023
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5
Verified Buyer
PetSafe Rechargeable Bark Control Collar - what a little ripper! Sustainable, lightweight and incredibly easy to use to ensure our little Jack Russell mate is trained in a safe and long-lasting manner. Bravo and so good so far!
The Dog Line 5 star review on 9th March 2023
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5
Susan C
I’m sitting outside watching my Shelties playing outside. I bought the Dog Fence and laid out 250m of wire, mainly on a rural wire fence that is regularly “modified” by wombats digging under it. Finn, my chief escape artist now doesn’t go near the fence. The dog fence has changed my life and my dogs lives. I am really happy with it.
The Dog Line 5 star review on 2nd March 2023
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5
Kate D
Brilliant product, our six month old border collie had discovered his voice and decided he needed to sound the alert about anything and everything and go on and on. We are on a bit of property with kangaroos rabbits and other distractions as well as (neighbours on the boundaries just far enough away to warrant his attention for their visitors etc. within a few days, after just a few corrections from the device, he ceased barking and reverted to low-level growls, and one bark to let us know to which we responded to reward his alert, and that's where it stopped. He has learned to simply let us know without needing to bark more than once or just growl. Didn't wear it after those few days he already corrects himself! Bloody fantastic!!!
The Dog Line 5 star review on 24th January 2023
Helpful Report
5
Julie H
True to their word, this collar stopped my mischievous pooch with her night time woofing in 10 minutes. I only put it on her at night but because the collar has taught her that woofing is undesirable, she has even stopped her nuisance barking during the day! I bought a cheaper collar and never put it on my pooch because it just didn’t seem safe or controlled at all. I have seen this collar in action though and it is extremely gentle and only increases if she doesn’t stop barking. This is undoubtedly the only collar I would trust. I have also used one in previous years and found it to be equally as safe and effective. I was concerned that collars were too harsh but because this is super gentle and only increases if necessary, I feel totally comfortable with it and so does my pupper.
The Dog Line 5 star review on 7th December 2022
Helpful Report
5
Carolyn K
Hi there i was having issues with my rescued white shepherd CODY who has had trauma (hit with a broom) to the head FROM bad people who were trying to train him by doing this action ...during his rehabilation he becomes anxious if i am not there and barks..Our nieghbour is not so understanding. The DOGLINE WAS AWESOME...our first collar i chose and Cody bear learnt how to control it so he could do a half hearted bark...i found a small issue battery i think and rang the team sent collar back and was advised for this type of dog issue to go to the bark pro. ....the team have been helpful and neighbour saving ...thankyou from Codybear and Carolyn
The Dog Line 5 star review on 28th November 2022
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5
Verity P
This collar works! The continuous barking has cut down massively, but hasn't completely removed her ability to vocalise which is needed where we live. The boundary collar is also working and we haven't had her leave the property (yes, two collars on the one dog, if you'd met her you'd understand) so no more complaints from the neighbors. Our dog is still happy, energetic and playful, her disposition hasn't changed, she is just safer now which is what we wanted!! Thank you!!
The Dog Line 5 star review on 9th November 2022
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We are so glad to hear that, Verity! And she looks adorable and very happy indeed! Thank you for the positive feedback.
5
STACEY C
My pups were running the show, constantly getting out n chewing everything and anything, the guys at the dog line were super Friendly, helpful and informative, the system works great and I can now relax knowing the pups are secure and safe. Fully recommend to anyone.
The Dog Line 5 star review on 10th October 2022
Helpful Report
5
Gemma S
Fantastic product. Still working well with no issues over 4 years after purchase and installation. Great customer service.
The Dog Line 5 star review on 27th September 2022
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5
Mrs Jo-Anne S
In the few weeks I have been using the EZ900 Educator remote trainer, it had absolutely changed my life & that of my fur baby Archie! From the very beginning & even on the 1st day of activation Archie was quick to understand my commands, avoiding eating food found in the park & not reacting to a barking dog off lead. Walking the streets has again become enjoyable instead of intense & stressful. The remote has already taught my dog to avoid lashing out & barking at dogs walking past. In off leash areas the collar has already avoided him chasing people jogging, kids running & playing with toys , eating foreign found food & eating other dogs 💩 This system is awesome definitely ⭐️⭐️⭐️⭐️⭐️
The Dog Line 5 star review on 26th July 2022
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5
Steve K
Exactly what we needed & it did what it said it would. Doug's nuisance barking has stopped in only a matter of days. Thanks to all the guys at The Dog Line for their assistance & product reviews which swayed me to make the right decision. Cheers
The Dog Line 5 star review on 9th July 2022
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5
Sharon K
I’ve had this troubled dog now for two years now love him to bits but gee it’s been a hard two years trying to keep him in our large property . We have used 4 system now battery rechargeable fencing shock systems to keep him in I was running out of hope Then I seen the dog line I was a bit sketchy at first at spending more money But it’s brilliant my dog is listening to the collar at last no more recharging batteries going flat getting out moving forward with my best friend Leo Thank you to you all for your support and listening and guiding me through
The Dog Line 5 star review on 1st July 2022
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5
IAN L
Excellent web site made ordering a breeze. Efficient Service with fast delivery. Packaging included support contact information which gave us confidence with the Dealer,”Dog Line.”
The Dog Line 5 star review on 26th June 2022 The Dog Line 5 star review on 26th June 2022 The Dog Line 5 star review on 26th June 2022 The Dog Line 5 star review on 26th June 2022
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5
Brendon B
I looked at a few different products before deciding to go ahead with this one, as it was a bit more expensive. Being the Australian company I decided to go with the Dog line and I haven’t been disappointed. As they say “the poor man pays twice” don’t waste your time trying to save money on another device. This is an investment that you won’t regret.
The Dog Line 5 star review on 26th June 2022
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5
Clinton C
The items I order arrived in a timely manner & I am very satisfied with the items I ordered.
The Dog Line 5 star review on 12th May 2022
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5
Cindy S
The pet safe lite collar is the best decision we’ve made for our moodle Teddy!! I’ve tried everything to help him with his severe separation anxiety. The Dog Trainer said it was the worst she had ever seen. We tried the citronella collar, but I actually had to come home half way through the day to add extra citronella because he just kept barking. He would foam at the mouth when we left home because he was so stressed about not being around us. After two days of using the pet safe light collar he barks once or twice now and then goes to his bed and he’s quite happy to stay home alone for an hour or more. The best investment! I would highly highly recommend it for any oodle or any dog with separation anxiety Thanks petsafe Cindy
The Dog Line 5 star review on 29th April 2022
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The Dog Line is rated 4.9 based on 1,246 reviews