The Dog Line Reviews

4.9 Rating 1,247 Reviews
99 %
of reviewers recommend The Dog Line
4.9
Based on 1,247 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read The Dog Line Reviews
Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 5th January 2024
Guenevere M
The Dog Line 5 star review on 21st December 2023
Tim
The Dog Line 5 star review on 12th December 2023
Cathy G
The Dog Line 5 star review on 28th November 2023
Diane F
The Dog Line 5 star review on 3rd September 2023
Victoria
The Dog Line 5 star review on 28th June 2023
Sebastian L
The Dog Line 5 star review on 4th June 2023
CLINTON L
222
Anonymous
Anonymous  // 01/01/2019
Dog Line is more like a"Life Line"for my mate Charlie and his proud owners. After all the stress of dealing with our local council on how,when,why and what??This order and product is exactly what was needed to be able to walk our family dog around the neighbor hood, stress free and happy.There was always help and advice over the phone on products,and the lady didn't make me feel shamed when I was purchasing products that we have had to purchase due to council reg. Excellent company. Thank goodness we have you to help.
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We had a situation where a neighbour let our puppy out of our yard due to his barking. We were lucky my camera alerted me to this behavior and I called a neighbour to collect him before he made it to an extremely busy road nearby. Obviously we were concerned that this neighbour would do this again (or worse), so we bought a PetSafe Rechargeable Bark Collar. It worked instantly and his barking is no longer an issue. RSPCA is investigating the neighbour and are pursuing charges. I cannot recommend this product more highly.
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My experience using the Petsafe barking collar is good for start my dog stop barking for awhile. However, after few days the collar is not working anymore. I checked everything it’s fully charged but no longer effective my dog is barking while using it. :(
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Thanks, You have changed my Life and My neighbour's life too. After 6 months of screaming at the dogs every time they barked just to satisfy the neighbours, I resented the dogs and had no time for them. Within one hour of putting on the Barking Dog Training Collar, we had peace again, no more sleepless nights, no more angry neighbours, and I actually found myself kicking the ball again and patting the dogs rather than just yelling at them. They are much happier, too, sleeping more and not being yelled at. Thanks so much, you have changed my life!
The Dog Line 5 star review on 4th June 2023
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Thank you for your help hopefully this keeps the big beast in her yard I’m still yet to try the fence I’m just waiting for the last bit to arrive, but the service was great and everything Arrived quickly have been told great things about this fence and it’s highly recommended, thanks again 😊
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I bought a dog collar for my dog from here and it was delivered within days, the product is great! He is a yappy dog, so this shock collar works a treat.. it doesn't cause him any harm, just a little discomfort just like the discomfort his continuous bark gives mine and my neighbours ears haha happy with the service and the product.
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Hi Colin, this worked like magic. First time we used it (to keep our dog from barking at our baby grandson), the dog quickly worked it out (thank goodness). We still put it on occasionally, but normally we only have to get it out of the box and show it to him. Very first day we used it, within a short time, he was sitting on the couch quietly next to the baby and his Mum. Before this, trying to have the baby and the dog in the same room was impossible and very nerve wracking. Thank you!
The Dog Line 5 star review on 28th March 2017
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Hi Linda, Your family is adorable. We are pleased to hear that your dog is behaving well now especially with your grandson in your home. Thank you for sharing the photo as well as the great review on our product. Cheers! Colin, The Dog Line
Such a great product. These collars have put the safety of our dogs to rest in our minds especially around moving vehicles and different places around our property.
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My new partner had a Beagle x Spaniel who was an absolute nightmare. She was uncontrollable and very dominant, she could not be lead and could not go off a lead without taking off. We live on a large farm and this put her and our other dogs at risk. Any humans meant nothing to her she would run off when being called. This was not her fault, it had been a lack of leadership, but at 8 years of age she was a handful. We used the training collar from The Dog Line and within a short amount of time we had a new dog. She sits, she listens, she can go for walks on the farm off lead and she isn't out of control. She now respects humans and the commands given to her and is eager to please. Most of all she is a more peaceful dog within herself. Thank you to the team at The Dog Line. Sanity was restored!
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Easy to order and the fastest delivery! Super service, thankyou
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Unfortunately the collar keeps coming Loose and if no contact it doesn’t work , shoul also come loose it’s a remote
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Fabulous service, friendly staff, happy to talk out of business hours. We have a property backing onto a golf course where there are lots of kangaroos. Our dog would bark uncontrollably when they came near the fence, and we had tried many methods to calm her and stop her barking. The Dogline listened to our needs and gave us great suggestions to fix the problem. Now we can enjoy the serenity and the kangaroos come up and are no longer scared away.
The Dog Line 5 star review on 16th May 2023
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Ordered an expensive barking collar from TheDogLine and it had never arrived and even have the tracking from AusPost to approve of this. Been stuffed around so much by this company, they have told me about 5 times probably even more about then giving me a refund and it has never ever happened and it’s been about a month. They’ve told me that they have opened a investigation with AusPost and if they don’t get a response from them by 8th of may they will refund me. It’s now 14th of May and they still refuse to give me a refund and i keep getting stuffed around
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Hi Lucas. I have had a look in to your case as well. The item was indeed sent by us... however the package has only today been confirmed as lost by Australia Post. I notice that you took up the offer of Free shipping when you filled in the Check out form. We also subsidised Insurance, against L:oss or Damage at a very reasonable rate. I notice that you did not take up the offer to insure the package in transit. We are unable to cover items lost in post unless insurance is taken up on check out. You may need to approach Australia Post regarding the lost package. Regards Colin
Easy company to order from and quick order arrival.
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I've waited almost 6 weeks for my item and the company didn't deliver my item. It was lost by Australia post. They will not replace the item and they will not give me a refund. $366 down the drain, this is nothing short of THEFT and FRAUD. I would NEVER do this to a customer. Disgraceful.
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Hi Caitlyn. Very sorry that you feel that way. As you mentioned your product was lost by Australia post. We did hold up our end of the bargain and sent it via Trackable post (which is the FREE Shipping you wanted) You mentioned in your email to us that you have previously had parcels lost by AU Post quite often Yet. You did not select to pay $8 Insurance to cover the item in case of loss or damage. We have done everything in our power to assist. It is something that you need to discuss with AU post. We will send a copy of your emails and tracking evidence to PayPal as I don’t feel it is reasonable for us to cover the loss. We are not required to. So sorry about the lost item. But we can’t afford to cover items lost by AU post. Which is why we offer Insurance as an option. Regards Colin.
Collar worked immediately and so simple to use just turn the battery pack to on , quickly test and fit to dog. Easy as. Have been in contact with the neighbours and they haven't heard a peep out of our dog since the day we stated to use the collar. 10/10.
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This product worked better than expected. Within 30 minutes of putting the collar on the barking reduced. We have been using it for a couple of weeks now and it is like we have a different dog. You can see her controlling herself when she would normally have wanted to bark and now will only make a low growl instead. Thank you!
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Works great on our moodle, after 1 week she has got the message. Happy neighbours.
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Hi there i was having issues with my rescued white shepherd CODY who has had trauma (hit with a broom) to the head FROM bad people who were trying to train him by doing this action ...during his rehabilation he becomes anxious if i am not there and barks..Our nieghbour is not so understanding. The DOGLINE WAS AWESOME...our first collar i chose and Cody bear learnt how to control it so he could do a half hearted bark...i found a small issue battery i think and rang the team sent collar back and was advised for this type of dog issue to go to the bark pro. ....the team have been helpful and neighbour saving ...thankyou from Codybear and Carolyn
The Dog Line 5 star review on 28th November 2022
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We bought the electric collar fence collar and wire. Best thing since sliced bread. Fabulous way to keep the dogs in the yard. Highly recommend it to anyone who has problematic dogs who jump fences.
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The Dog Line is rated 4.9 based on 1,247 reviews