“I am going to keep this shortcake here with a party of 6 adults.
Service awful
Bar service awful
Staff awful.
Meal awful ( looked good but some of it lukewarm the rest cold
Never again I see they are part of Britain's biggest chain they have the properties but not interested in the quality”
“I rarely leave reviews, unless there is an exceptional reason to do so, be that good or bad.
We recently visited as a group of nine thinking food etc. would be decent as relatively expensive for pub food.
Unfortunately, the worst food and service I have experienced for many years, to the extent that I would imagine anywhere else, and I mean anywhere else would not be as bad as the Kings Arms.
Without going into long-winded detail, expect low budget food, cooked poorly. The roast was truly awful, unless you like microwaved chicken, shoe leather beef and a block of fat pork, complemented by reheated potatoes and Yorkshire. All the meals were in the same vein, either reheated or kept warm.. dried out etc.
Combine this with terrible service. There seemed to be plenty of staff about, but we were constantly waiting or asking twice for items, at one point we literally had not one drop of drink in anyone’s glasses at all during the meal.
The cherry on the cake was visiting the disgusting toilet, loo roll on the floor and pubic hair in the sink.
I have been in contact with the manager who is aware of the issues and has said that they will be addressed. I cannot imagine this will be in the short term as there is very little that does not need changing. I have politely declined a partial refund, as much more important to me that other people do not suffer the same experience.
One to avoid if looking at options. Wish we had.”
