Login
Start Free Trial
Are you a business??
Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request
the lawn turf laying company Reviews
4.6
Rating
263
Reviews
90
%
of reviewers recommend
the lawn turf laying company
Company
Reviews
Questions
Metrics
Visit Website
Write Your review
Tell us how
the lawn turf laying company
made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or
browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
* One or more of these files was not uploaded due to an invalid file type.
* File size is too large (Max: 256 MB).
* We could not upload one of your files, please try again later or contact support.
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
"Everything about this company has been fantastic. The price quoted and stuck to was the best we could find. The booking process was simple and helpful. The lads who came to do the work were passionate about what they do and worked hard. And even after being down for quite some time now, the finished lawn speaks for itself, it's still flawless and really does stand out. Very happy to have been recommended, and am happy to recommend on to anyone wanting to re-turf their lawn."
Mr Connolly
"We needed a very large lawn installed professionally ready for a photo shoot, Sam and the rest of the lawn turf laying company team used their expertise and worked hard achieving just what we had hoped for, to completely transform our garden. We will be using their services again and are happy to recommend them to anyone needing a replacement garden lawn."
Nicholas P
"We are absolutely delighted with our new lawn laid by The Lawn Turf Laying Company. The workman were fantastic; on time, conscientious, neat and tidy and left us with perfect looking new grass. Would highly recommend this company who, in addition, are extremely good value for money !"
S Templar
"I accepted their quote to remove\/replace 55sqm of turf by rotavating, levelling, fertilising and replacing with new turf. After the rotavating process I queried the lead installer why they weren't levelling the base prior to laying turf (at this stage there were clumps of the old turf randomly raked-into the rotavated, uneven soil). He said we lay the rolls then pound the boards to level the lawn. This didn't reconcile with what I had seen in their detailed quote nor other lawn-laying guides but he was adamant that this technique is the way to do it.\r\nThe next day I noticed the uneven state of the lawn (not due to unequal turf thickness but substrate preparation) so took a straight-edge to the lawn, took numerous photos as evidence and sent these to Emma who had been excellent in our contact thus far. She reviewed these and made arrangements for the lawn to be inspected by another team. \r\nThe first date offered did not suit us as no one would be home, but I offered a whole range of other options which she said they would consider and get back to me. They made several, separate requests for photographs which I satisfied. At this stage it all looked promising that they took customer service seriously, however it took a turn for the worse following an email from Jon and I quote - ''Regarding any undulations, these are usually caused by walking on the new lawn during it's establishment period. This does include keeping pets off too as your dog can be seen on it in a photo. The best way to correct again is to board it when soaked or to top dress with a soil\/seed mix''. \r\nThat was the last I've heard despite several further emails to them. For the record I walked on the lawn the day after completing the job to take the photographs and the dogs in question are a Jack Russell cross and a Lakeland terrier (small breeds).\r\n6 weeks following re-turfing the grass is green and lush but the base is more lumpy than before - this is particularly galling as I showed the lead installer this fact and said it was a key item to remedy. The quote very clearly also listed a systematic process for preparation, levelling and re-turfing. This was not followed.\r\nAvoid this company if you expect accountability."
Richard D
"I accepted their quote to remove\/replace 55sqm of turf by rotavating, levelling, fertilising and replacing with new turf. After the rotavating process I queried the lead installer why they weren't levelling the base prior to laying turf (at this stage there were clumps of the old turf randomly raked-into the rotavated, uneven soil). He said we lay the rolls then pound the boards to level the lawn. This didn't reconcile with what I had seen in their detailed quote nor other lawn-laying guides but he was adamant that this technique is the way to do it.\r\nThe next day I noticed the uneven state of the lawn (not due to unequal turf thickness but substrate preparation) so took a straight-edge to the lawn, took numerous photos as evidence and sent these to Emma who had been excellent in our contact thus far. She reviewed these and made arrangements for the lawn to be inspected by another team. \r\nThe first date offered did not suit us as no one would be home, but I offered a whole range of other options which she said they would consider and get back to me. They made several, separate requests for photographs which I satisfied. At this stage it all looked promising that they took customer service seriously, however it took a turn for the worse following an email from Jon and I quote - ''Regarding any undulations, these are usually caused by walking on the new lawn during it's establishment period. This does include keeping pets off too as your dog can be seen on it in a photo. The best way to correct again is to board it when soaked or to top dress with a soil\/seed mix''. \r\nThat was the last I've heard despite several further emails to them. For the record I walked on the lawn the day after completing the job to take the photographs and the dogs in question are a Jack Russell cross and a Lakeland terrier (small breeds).\r\n6 weeks following re-turfing the grass is green and lush but the base is more lumpy than before - this is particularly galling as I showed the lead installer this fact and said it was a key item to remedy. The quote very clearly also listed a systematic process for preparation, levelling and re-turfing. This was not followed.\r\nAvoid this company if you expect accountability."
Richard D
"I accepted their quote to remove\/replace 55sqm of turf by rotavating, levelling, fertilising and replacing with new turf. After the rotavating process I queried the lead installer why they weren't levelling the base prior to laying turf (at this stage there were clumps of the old turf randomly raked-into the rotavated, uneven soil). He said we lay the rolls then pound the boards to level the lawn. This didn't reconcile with what I had seen in their detailed quote nor other lawn-laying guides but he was adamant that this technique is the way to do it.\r\nThe next day I noticed the uneven state of the lawn (not due to unequal turf thickness but substrate preparation) so took a straight-edge to the lawn, took numerous photos as evidence and sent these to Emma who had been excellent in our contact thus far. She reviewed these and made arrangements for the lawn to be inspected by another team. \r\nThe first date offered did not suit us as no one would be home, but I offered a whole range of other options which she said they would consider and get back to me. They made several, separate requests for photographs which I satisfied. At this stage it all looked promising that they took customer service seriously, however it took a turn for the worse following an email from Jon and I quote - ''Regarding any undulations, these are usually caused by walking on the new lawn during it's establishment period. This does include keeping pets off too as your dog can be seen on it in a photo. The best way to correct again is to board it when soaked or to top dress with a soil\/seed mix''. \r\nThat was the last I've heard despite several further emails to them. For the record I walked on the lawn the day after completing the job to take the photographs and the dogs in question are a Jack Russell cross and a Lakeland terrier (small breeds).\r\n6 weeks following re-turfing the grass is green and lush but the base is more lumpy than before - this is particularly galling as I showed the lead installer this fact and said it was a key item to remedy. The quote very clearly also listed a systematic process for preparation, levelling and re-turfing. This was not followed.\r\nAvoid this company if you expect accountability."
Richard D
"I accepted their quote to remove\/replace 55sqm of turf by rotavating, levelling, fertilising and replacing with new turf. After the rotavating process I queried the lead installer why they weren't levelling the base prior to laying turf (at this stage there were clumps of the old turf randomly raked-into the rotavated, uneven soil). He said we lay the rolls then pound the boards to level the lawn. This didn't reconcile with what I had seen in their detailed quote nor other lawn-laying guides but he was adamant that this technique is the way to do it.\r\nThe next day I noticed the uneven state of the lawn (not due to unequal turf thickness but substrate preparation) so took a straight-edge to the lawn, took numerous photos as evidence and sent these to Emma who had been excellent in our contact thus far. She reviewed these and made arrangements for the lawn to be inspected by another team. \r\nThe first date offered did not suit us as no one would be home, but I offered a whole range of other options which she said they would consider and get back to me. They made several, separate requests for photographs which I satisfied. At this stage it all looked promising that they took customer service seriously, however it took a turn for the worse following an email from Jon and I quote - ''Regarding any undulations, these are usually caused by walking on the new lawn during it's establishment period. This does include keeping pets off too as your dog can be seen on it in a photo. The best way to correct again is to board it when soaked or to top dress with a soil\/seed mix''. \r\nThat was the last I've heard despite several further emails to them. For the record I walked on the lawn the day after completing the job to take the photographs and the dogs in question are a Jack Russell cross and a Lakeland terrier (small breeds).\r\n6 weeks following re-turfing the grass is green and lush but the base is more lumpy than before - this is particularly galling as I showed the lead installer this fact and said it was a key item to remedy. The quote very clearly also listed a systematic process for preparation, levelling and re-turfing. This was not followed.\r\nAvoid this company if you expect accountability."
Richard D
25
Your browser does not support embedded videos.
Anonymous
Anonymous
//
01/01/2019
Sort by:
Most Recent
Most Recent
Highest Rated
Filter:
None
None
5 Stars
4 Stars
3 Stars
2 Stars
1 Stars
Helpful
Anonymous
Unverified Reviewer
Show Details
“
Our new lawn is just as we'd hoped for.
”
Helpful
Report
Posted 2 years ago
Vivian P
Verified Reviewer
Show Details
“
Stuart who came was a credit to this company, worked very hard and did a really great job.
”
Helpful
Report
Posted 2 years ago
Anonymous
Unverified Reviewer
Show Details
“
Did a nice job of re-turfing our back garden.
”
Helpful
Report
Posted 2 years ago
S Davids
Unverified Reviewer
Show Details
“
Very happy with our new lawn.
”
Helpful
Report
Posted 2 years ago
Tom P
Unverified Reviewer
Show Details
“
Had a small issue, but they came and sorted very quickly, overall good
”
Helpful
Report
Posted 2 years ago
Anonymous
Unverified Reviewer
Show Details
“
Very happy with the turfing service received. Will be recommending.
”
Helpful
Report
Posted 2 years ago
Sara
Verified Reviewer
Show Details
“
Good price, nice lawn.
”
Helpful
Report
Posted 2 years ago
Anonymous
Unverified Reviewer
Show Details
“
Excellent all round
”
Helpful
Report
Posted 2 years ago
Natalie Y
Unverified Reviewer
Show Details
“
Adam and Jamie who came worked hard and were very helpful throughout, top marks
”
Helpful
Report
Posted 2 years ago
Anonymous
Verified Reviewer
Show Details
“
Excellent service from start to finish, garden is looking better than we'd even hoped for.
”
Helpful
Report
Posted 2 years ago
Terry Day
Verified Reviewer
Show Details
“
Very passionate about what they do, couldn't have been more helpful, the new lawn is spot on.
”
Helpful
Report
Posted 2 years ago
Patrick D
Unverified Reviewer
Show Details
“
Worked hard until late to get the job done just as we wanted it.
”
Helpful
Report
Posted 2 years ago
John Anderson
Verified Reviewer
Show Details
“
Easy to get a quote online, quote was the lowest we could find, the installers have done a good job, the grass looks very nice
”
Helpful
Report
Posted 2 years ago
N Rekate
Unverified Reviewer
Show Details
“
Top turfing
”
Helpful
Report
Posted 2 years ago
James Woodrow
Unverified Reviewer
Show Details
“
Recommend to anyone wanting to replace thir grass or have a new lawn put in.
”
Helpful
Report
Posted 2 years ago
Anonymous
Unverified Reviewer
Show Details
“
Very good turf
”
Helpful
Report
Posted 2 years ago
Abbie Cox
Unverified Reviewer
Show Details
“
Excellent lawn replacement done very well for a reasonable price.
”
Helpful
Report
Posted 2 years ago
Mitch
Verified Reviewer
Show Details
“
Delighted with the new grass and the installers workmanship on our front garden. The area was 45 square metres and they completed installation without any fuss in one day.
”
Helpful
Report
Posted 2 years ago
Judy Perrin
Unverified Reviewer
Show Details
“
We received a superb service throughout, happy we chose this company for our lawn replacement.
”
Helpful
Report
Posted 2 years ago
William
Unverified Reviewer
Show Details
“
Satisfied.
”
Helpful
Report
Posted 2 years ago
«
1
2
3
4
5
»
the lawn turf laying company
is rated
4.6
based on
263
reviews
Visit the lawn turf laying company
Our Company
Business Solutions
Impressum
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request