The Panel Company Reviews

4.6 Rating 2,123 Reviews
88 %
of reviewers recommend The Panel Company
4.6
Based on 2,123 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Could Be Better
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 14th April 2024
Alison Swan
The Panel Company 5 star review on 13th April 2024
Mrs B
The Panel Company 5 star review on 13th April 2024
Naveed
The Panel Company 5 star review on 12th April 2024
A. Henderson
The Panel Company 5 star review on 11th April 2024
Lee
The Panel Company 5 star review on 7th April 2024
Gary Kneale
The Panel Company 5 star review on 6th April 2024
Helen Martin
89
Anonymous
Anonymous  // 01/01/2019
Ordered 6 panels but later found I should have ordered 7. Ordered another and asked for it to be from the same batch. Batch number given when ordered. It wasn't until it was fitted that I realised that it was totally different in shade and colour. However, too late now. Very disappointed.
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Posted 6 hours ago
Great quality, really happy and great service.
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Posted 7 hours ago
Ordered the grey ceiling boards a few times now. Recently had a batch that were a completely different finish and sheen. They also have started being delivered without square edges resulting in extra wastage having to trim them square before install. Orders received since have been back to the original quality...
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Posted 8 hours ago
Not fitted the boards yet, but opened to check. First class service, and informed all the way from ordering to delivery. Excellent product, would highly recommend.
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Posted 9 hours ago
Quick delivery Friendly customer service team if you need to use them always responded within 8 working hours and helpful. Panels slot together great and looks smart for once finished. To note: doorstep only delivery so make sure you have two people in on delivery date.
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Posted 9 hours ago
Just want to thank the panel company for these quality herringbone panels excellent service. Thanks karl
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Posted 10 hours ago
We ordered 9 wallboards and when they were delivered which we paid extra for, they only sent 1 person to deliver them. The driver expected me to help him to unload and move the boards because each board was too heavy for 1 person to lift. This was not possible as I have heart failure. This cost us an over 2 day delay in our building work. If we had been told we needed someone to lift the boards we could have arranged to get someone.
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Posted 11 hours ago
Unfortunately my order was lost and so my order for shutters was then delayed. Gave three stars as once I contacted them, they did turn it around
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Posted 13 hours ago
This is the second time we've ordered bathroom panels from the panel company now. A great range and really good prices (and good sales!). And a very personal touch when the panel we'd ordered had to be changed due to a manufacturing error. The team couldn't have been more helpful! Always recommend to friends
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Posted 13 hours ago
Fantastic service, updates are sent regarding delivery. Quality items at good prices. Even received phone call with delivery times. There customer services are also excellent having to call for advice prior to ordering. Would definitely recommend! Photos are not of complete bathroom still working on it
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Posted 15 hours ago
Good quality and efficient delivery. I placed an order and before delivery day I realized I am missing some other parts. I rang to customer service and they managed to add the item to my order to be delivered on next day.
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Posted 20 hours ago
Fantastic,thankyou created a wet room for my mam, great service from the panel company 👏
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Posted 1 day ago
Quick delivery exellant value
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Posted 1 day ago
Very Happy with my New sparkly grey panels, customer service is excellent, very good price, delivery man was very helpful, would highly recommend
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Posted 1 day ago
Great advice and prompt assistance from Tyler, delivery a breeze, very impressed!
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Posted 1 day ago
From ordering to delivery very organised couldn’t fault and quality of the panels were excellent
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Posted 1 day ago
Despite giving full delivery instructions over the phone and my mobile phone number for the courier as the panels needed to go to my back of the house entrance for storage in the garage, they got dumped on the gravel in my front garden!!! This was a nightmare as I was unable to carry due to the huge size of 2.4 metres each panel! I phoned customer care to ask why I had no phone call as requested. I was told they phoned a landline number which when I checked the number they had on the system, was where I lived 18 months ago! I assume that the debit card gives the phone number of where the card was first registered to. How pointless is that. What was the point of me giving special instructions and specifically giving my mobile number…. why would anyone be called on a land line anyway???? No support was given to me in anyway going forward. Being a lone female of 70, I had to phone a local handyman to come over to carry them all around to the next road where the garage is situated and pay him £20 for his call out time. I was not impressed !!!
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Posted 1 day ago
Hello Kathy, Thank you for bringing this to our attention and we are sorry that your experience with your delivery wasn't positive. We are normally known for our great attention to detail and for providing a great experience both with our customer service and deliveries - we are sorry that we missed the mark on this occasion. We will speak with the branch concerned so improvements are made and please accept our sincere apologies. We will arrange for the customer service team to message you directly. Kind regards, The Panel Company.
Posted 17 hours ago
My experience with this company is very positive I placed an order for acoustic panels and received them on time also price was great I would certainly use this company again based on my experience
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Posted 1 day ago
Hello Paul, Thank you for taking the time to leave us a five-star review. Feedback like this means the world to our team! Kind regards, The Panel Company.
Posted 15 hours ago
Very easy ordering system and delivery was within a few days. Very good quality and very happy with the panels supplied.
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Posted 1 day ago
Hi Nicola, Thank you for taking the time to share your experience! We're thrilled that you're happy with our service and your order. Kind regards, The Panel Company
Posted 1 day ago
Speedy delivery, quality product and reasonably priced
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Posted 2 days ago
Hi Joan, Thank you for taking the time to leave us a 5-star review! We appreciate the feedback. Kind regards, The Panel Company
Posted 1 day ago
The Panel Company is rated 4.6 based on 2,123 reviews