The Pi Hut have a Customer Happiness Grade of A-. Customers love their prices, delivery, customer service and refunds but are unhappy with their returns process.
“
Excellent product for a great price
”
- gerard linnane
“
So basically I paid £7 for a card that would not perform blank identical Samsung card from Amazon is under £5, and if it were not for purchasing additional items would also be out what I consider to be an excessive postage charge for an Item that could be dispatched in a letter envelope for a normal stamp price.
”
- Peter Alexander
“
Just what I needed at the right price and happy to use again.
”
- Anonymous
“
Fantastic service and fast delivery. Definitely recommend
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- Dan Clark
“
Delivery was very fast and they had all that I required others that didn't which meant I only needed to place one order.
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- Alex Rowe
“
A quick delivery. Great communication and good solid packaging too. Plenary of variety amd stock from The PiHut
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- Adam Butcher
“
Bought as a gift that was rejected. Cost me £9 in postage for my efforts.
Buy a computer from Amazon at least the returns are free.
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- Sir Andrew Parkman
“
realising the mistake and not wanting to have to go through the whole unnecessary returns process I sent a support email immediately.
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- Michael Walker
“
I think the communication re delivery/returns could be better.
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- Anonymous
“
My experience is very good. My first order was delivered within a couple of days. Then I realized I had ordered the wrong item, and the refund we done quickly. I made a second order, which was delivered promptly. Brilliant customer service.
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- Olatunde Tubo
“
As a result of the delays the sale didn't work out and whilst they were not completely within PiHut control, they were very quick to refund.
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- Anonymous
“
They duly sent me the refund, but the whole thing has made me a bit reluctant to use Pi Hut again in the future, as they should have refunded me automatically and perhaps ask nicely for me to return the wrongly sent goods, which I probably would have done.
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- Mr Lawrence Manning
“
Fantastic service and fast delivery. Definitely recommend
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- Dan Clark
“
Yes thank you for my order, great service and I received the part I ordered efficiently. I always have a look on The Pi Hut if I need anything but if you do not have it I have to go elsewhere. What you do do is great. Thank you. Jeffrey.
”
- Jeffrey Silver
“
Always a great service and friendly, helpful team!
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- Peter Clarke
