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The Rug Seller Ltd Reviews

4.7 Rating 20,843 Reviews
79 %
of reviewers recommend The Rug Seller Ltd
Company Reviews Product Reviews
2
 Metrics Info
4.7
Based on 20,843 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read The Rug Seller Ltd Reviews

About The Rug Seller Ltd:

The Rug Seller is passionate about interior design and we love the feedback from our customers to help us to keep improving our products and services. We have grown to be the UK's leading rug specialist with over 21,000 available to buy online or in our Manchester showroom.

We stock designer brands including Calvin Klein, Wedgwood, Ted Baker, Sanderson plus many more.

Shop with confidence with Free UK Delivery, Lowest Price Promise and No Quibble returns.

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

The Rug Seller Ltd 5 star review on 15th April 2024
MELANIE G
The Rug Seller Ltd 5 star review on 10th April 2024
SAM
The Rug Seller Ltd 5 star review on 8th April 2024
MICHELE L
The Rug Seller Ltd 5 star review on 24th March 2024
Anonymous
The Rug Seller Ltd 5 star review on 14th March 2024
PHILIPPA P
The Rug Seller Ltd 5 star review on 8th March 2024
Anonymous
The Rug Seller Ltd 5 star review on 6th March 2024
ANNA J
646
Anonymous
Anonymous  // 01/01/2019
Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
MICHELLE J
Verified Buyer
“I absolutely love my rug it's only problem is it has a very pungent smell”
Helpful Report
Posted 4 weeks ago
CLARK C
Verified Buyer
“Great company to do business with”
Helpful Report
Posted 4 weeks ago
PETER B
Verified Buyer
“Delivery was great and the rug was just what we wanted cant find fault with anything welldone”
Helpful Report
Posted 4 weeks ago
MELANIE S
Verified Buyer
“Absolutely love my new rug! The quality and detail is 5*. Easy to order and the delivery was really quick. Will definitely be shopping here for rugs from now on”
Helpful Report
Posted 4 weeks ago
PHILIPPA P
Verified Buyer
“Wanted a very large rug of good quality and everywhere else was asking Thousands of pounds for the size required. I ordered Twilight 39001-Twilight-2211- size 300x400cm from Rugseller at a portion of the cost and was extremely pleased with the service, cost, quality of Rug and speed of delivery. great company!”
The Rug Seller Ltd 5 star review on 14th March 2024
Helpful Report
Posted 1 month ago
PAT T
Verified Buyer
“Good quality, delivered quickly, well wrapped, good up to date delivery information.”
Helpful Report
Posted 1 month ago
MIRIAM K
Verified Buyer
“The site had an excellent variety of rugs. I bought a rug that was substantially cheaper than elsewhere. I telephoned and had helpful support. Delivery was quick an on time.”
Helpful Report
Posted 1 month ago
MRS GILLIAN G
Verified Buyer
“surprised with this little rug when it, arrived i put it down it was flat and horrid within two days wow lovely i love it. Would recommend just be patient great delivery's”
Helpful Report
Posted 1 month ago
DOUGLAS H
Verified Buyer
“Excellent service”
Helpful Report
Posted 1 month ago
JACQUELINE S
Verified Buyer
“The Rug Seller had an excellent selection of Turtle Mats (which I have used before) to choose from and the service was first class. The mats arrived speedily and safely and were well packed.”
Helpful Report
Posted 1 month ago
FRANCESCA D
Verified Buyer
“Very attractive doormat delivered promptly. Thank you.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Very good quality and very efficient service.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Great product and service”
The Rug Seller Ltd 5 star review on 8th March 2024
Helpful Report
Posted 1 month ago
ANN L
Verified Buyer
“Beautiful rug great quick delivery service would 100% recommend”
Helpful Report
Posted 1 month ago
NICKI R
Verified Buyer
“Excellent service. The rug arrived very quickly. Quality of my rug 5*. Will be my 'go to' first option.”
Helpful Report
Posted 1 month ago
CHRIS G
Verified Buyer
“We bought two rugs. Both are good quality, a good 10% cheaper than elsewhere. Customer service was simply and easy. Delivery came exactly when they said rhey would. We would deff use again in the future.”
Helpful Report
Posted 1 month ago
MRS SUSAN W
Verified Buyer
“Really pleased with my purchase, love the rug. Delivery was extremely fast, rug was well packaged and importantly at a very competitive price.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Prompt and smooth transaction. Fantastic rug which is just right for a nursery.”
Helpful Report
Posted 1 month ago
MRSMARJORIE T
Verified Buyer
“Beautiful rug, excellent delivery”
Helpful Report
Posted 1 month ago
ANNA J
Verified Buyer
“Impressed with the rug, but even more impressed with the customer service. When we ordered a rug that was way too small for the room, we reordered a larger rug which arrived within 2 days. The former rug was sent back by Transglobal, picked up from our home (at a small cost), and a next-day email was received to say my refund was being processed. Impressive!”
The Rug Seller Ltd 5 star review on 6th March 2024
Helpful Report
Posted 1 month ago
The Rug Seller Ltd is rated 4.7 based on 20,843 reviews
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