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The Rug Seller Ltd Reviews

4.7 Rating 20,863 Reviews

79 %

of reviewers recommend The Rug Seller Ltd

Company Reviews

Product Reviews

4.7

Based on 20,863 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About The Rug Seller Ltd:

The Rug Seller is passionate about interior design and we love the feedback from our customers to help us to keep improving our products and services. We have grown to be the UK's leading rug specialist with over 21,000 available to buy online or in our Manchester showroom.

We stock designer brands including Calvin Klein, Wedgwood, Ted Baker, Sanderson plus many more.

Shop with confidence with Free UK Delivery, Lowest Price Promise and No Quibble returns.

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

The Rug Seller Ltd 5 star review on 15th April 2024

The Rug Seller Ltd 5 star review on 10th April 2024

The Rug Seller Ltd 5 star review on 8th April 2024

The Rug Seller Ltd 5 star review on 24th March 2024

The Rug Seller Ltd 5 star review on 14th March 2024

The Rug Seller Ltd 5 star review on 8th March 2024

The Rug Seller Ltd 5 star review on 6th March 2024

646

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with my rug which I chose to blend in with my blue velvet sofa and curtains. It's quite a traditional looking rug and looks good on my wood effect laminate.”

The Rug Seller Ltd 5 star review on 23rd February 2023

Helpful Report

Posted 1 year ago

“Excellent quality, competitive price and superb, fast delivery.”

Posted 20 hours ago

“First time customer and I will be returning. I bought a rug that exceeded my expectations and for a bargain price. The delivery service was great to and I had the rug in less than 24 hours from placing the order.”

Posted 22 hours ago

“I’m very satisfied with my lovely new rug. It arrived very quickly and the quality is very good. It was very well packaged and the colours were just as it looked in the picture. Very happy lady”

Posted 22 hours ago

“The rug was just as good as I thought it would be.”

Posted 1 day ago

“William Morris bedding. As always great quality”

Posted 1 day ago

“Great choice, service and delivery all at very competitive prices”

Posted 1 day ago

“Ideal for kitchen doorway”

Posted 1 day ago

“Great quality plush rug arrived quickly with good communication. This rug is very heavy which helps it stay in place.”

Posted 1 day ago

“Very disappointed, I purchased what was described in the listing as a Duvet set showing the picture of such but was sent a Pillowcase, on contacting the company they could not see how they had worded the listing wrongly and they dismissed my complaint altogether, not happy with this outcome but no point of a second contact as no success the first time around.”

Posted 1 day ago

“I am trying ti write a complaint but the email you have keeps bouncing back. This would suggest you are non contactable. I am extremely unhappy with the quality of the product and will voice my opinion of your company on social media and other out lets!”

Posted 2 days ago

“I am very pleased with the wool rug and it looks lovely in the living room. It's good quality and as described. I would definitely recomment the Rug Seller.”

Posted 2 days ago

“Super to buy from with speedy service and delivery thanks alan”

Posted 4 days ago

“I am unhappy with the rug as it is losing bits and frayed around the edges Also poor quality please tell me how i can RETURN THIS RUG”

Posted 4 days ago

“Great service lovely rug. V happy”

Posted 4 days ago

“Excellent Service! Would highly recommend.”

Posted 4 days ago

“Great rug and a great price. Came well wrapped within 2 weeks of ordering. Lovely finish. We'll worth it. Will use again when it's time for another one. Everywhere else was double the price for the rug bought”

Posted 4 days ago

“Absolutely beautiful rug. So happy with it!”

Posted 4 days ago

“The rug arrived quickly and well packaged. Lovely rug. I’m really pleased with it.”

Posted 5 days ago

“Love the rug but had a few bits of the pile come loose already. Still attached so not shredding just unpleated”

Posted 5 days ago

“Lovely rug however it arrived with stains!”

Posted 5 days ago

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The Rug Seller Ltd is rated 4.7 based on 20,863 reviews