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The Rugs Warehouse Reviews

4.9 Rating 813 Reviews
99 %
of reviewers recommend The Rugs Warehouse
Company Reviews Metrics Info
4.9
Based on 813 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Rugs Warehouse Reviews

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Wendy
Verified Buyer
“Good quality. Fast delivery. Will definitely buy from again.”
Helpful Report
Anonymous
Verified Buyer
“I cannot recommend The Rugs Warehouse enough. Throughout our entire rug transaction, from the beginning to the end, the customer service was exemplary and extremely responsive. You knew you were in safe hands the entire time.”
Helpful Report
Julie
Verified Buyer
“Very pleased with the quality of the rug . Goes lovely in the room.”
Helpful Report
Molly
Verified Buyer
“Rug was perfect for what I needed. I might buy a bigger matching one.”
Helpful Report
Andrew
Verified Buyer
“Lovely quality ring delivered on time. Very happy !!”
Helpful Report
Yvonne
Verified Buyer
“I am extremely pleased with the friendly service I have received and the help of choosing of my rug. I would not hesitate to use them again.”
The Rugs Warehouse 5 star review on 11th March 2024
Helpful Report
Frances
Verified Buyer
“Great selection of rugs, incredibly helpful and knowledgeable staff. I had spent quite some time looking for a rug and The Rug Warehouse opened up so many options, they were able to have a rug made to colour I wanted at the same cost as a stock item. The rug is ther perfect colour, fabulous quality and I am delighted. I cannot recommend highly enough, fantastic customer service.”
Helpful Report
James
Verified Buyer
“There are a lot of companies selling rugs on the internet. Many have no sense of customer service and many list stock as in that isn't. The Rug Warehouse is fantastic. I have ordered several rugs over several years and each time, I had advice on the phone. Calls are always answered and the rug is always seemed to arrive within 48hrs with an excellent courier. I highly recommend this business.”
Helpful Report
Jan
Verified Buyer
“Very pleased with the rug. Looks great!”
Helpful Report
Micheal
Verified Buyer
“Beautiful rug at a competitive price with free delivery!”
Helpful Report
Melvyn
Verified Buyer
“the rug is better than we could have ever hoped for it looks stunning we are over the moon”
Helpful Report
J P
Verified Buyer
“Visted the Rugs warehouse in hounslow, the staff were very attentive found the rugs we wanted. The delivery date was very quick and the goods arrived safely packaged and on time great!”
Helpful Report
Elizabeth
Verified Buyer
“I was happy with the service the rug that I bought is lovely perfect in my living room”
Helpful Report
Anonymous
Verified Buyer
“So many to chose from! But I am very pleased with the rug I ordered and the service I recieved.”
Helpful Report
Ruth
Verified Buyer
“Very efficient business I had not put my email in properly and they soon got in touch order was trouble free, absolutely love my rug”
Helpful Report
Anonymous
Verified Buyer
“We were looking for a round rug and were very impressed with the online selection. The rug we chose arrived on time and we are delighted with it.”
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S P
Verified Buyer
“After hours of searching for a machine woven oriental design rug, I chose the Maya for our lounge. It arrived on time, well wrapped, by courier, earlier than expected. We are pleased with our purchase and so is our dog! As we have a labrador, a handwoven rug was impractical, tho' Id love a Bokhara. Happy with the Rugs Warehouse and will buy from them again. The rug fits perfectly and the soft pile lends a touch of luxury to our lounge.”
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Anonymous
Verified Buyer
“Very helpful service. was able to see a sample of the ( large ) rug I was interested in buying so I was sure it was right before I went ahead with the purchase. Its not something you want to have to return. I also used the price match which was honoured .”
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Ann
Verified Buyer
“This is the 5th rug I have had from this company... Simply the best.”
The Rugs Warehouse 5 star review on 23rd January 2024
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Harvinder
Verified Buyer
“The colour of the rug is much darker than what I expected”
Helpful Report
The Rugs Warehouse is rated 4.9 based on 813 reviews
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