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Stone & Garden Direct Reviews

4.6 Rating 910 Reviews

91 %

of reviewers recommend Stone & Garden Direct

Company Reviews

Product Reviews

4.6

Based on 910 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Stone & Garden Direct 5 star review on 1st September 2023

Stone & Garden Direct 5 star review on 1st September 2023

Stone & Garden Direct 5 star review on 13th August 2023

Stone & Garden Direct 5 star review on 3rd August 2023

Stone & Garden Direct 5 star review on 21st July 2023

Stone & Garden Direct 5 star review on 3rd July 2023

Stone & Garden Direct 5 star review on 16th June 2023

74

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for the prompt service. The product (alpine grit) is ideal because the grit is the smallest I could find at a reasonable proce which means that it is ideal regarding drainage especially for plants that do not like their roots to be touching water e.g. in a clay soil. This is the second time I have ordered which demonstrates i am pleased with the product”

Posted 3 days ago

“Delivery excellent efficient left just as I asked Thankyou”

Posted 4 days ago

“Ordered with know problems and delivered within days . Perfect colour stones.”

Posted 2 weeks ago

“The item arrived on time and as promised, the only negative, hence the four stars, the dispatch emails and updates are lacking. They send an invoice with an expected date and that's it until it arrives.”

Posted 3 weeks ago

Hi Stephen, thank you for taking the time to leave a review. I've passed your feedback onto the haulier as we outsource this. When your order is dispatched the email you receive from us does have the haulier's contact details on there and a link to track the delivery. Glad you're happy with your order though.

Posted 3 weeks ago

“Delivered on time. High quality stones. Cannot fault.”

Posted 3 weeks ago

Thanks for the review!

Posted 3 weeks ago

“Into feted my garden stone in dove grey product is great quality and the service was really straightforward and really good”

Posted 4 weeks ago

Glad everything went well for you Gemma! Thanks for taking the time to leave a review, thanks Jacqui

Posted 4 weeks ago

“We have an issue with the colour of the stone. They have been really helpful sending us samples and now sending more white free of charge. Excellent customer service from Jackie.”

Posted 1 month ago

“A+ easy online website. Fast delivery. Will use again.”

Posted 1 month ago

Thanks for taking the time to leave a review!

Posted 4 weeks ago

“Great communication and very friendly staff”

Posted 2 months ago

Thank you for taking the time to leave us a review Gary.

Posted 1 month ago

“Delivered when i requested. Price including delivery beats competitors. Delivery driver was lovely and had common sense. We will be buying again”

Posted 2 months ago

Thanks for taking the time to leave a review Tanya.

Posted 1 month ago

“Excellent Company to do business with I had a choice of Delivery date loved the idea that the delivery came on a pallet with and electric pallet truck for easy loading . Ordered some stone for my front garden will use them again when I do the back Garden. Highley Recommended”

Posted 2 months ago

Thank you for the 5-star review Andrew!

Posted 1 month ago

“We needed a bulk delivery of Dove Grey Stone and Topsoil. Stone & Garden provided good quality stone and topsoil. They were competitive on price and delivered when they said they would and placed it where we had agreed. We will be using them again. Thanks Mark”

Posted 2 months ago

Thank you for your kind words Mark, we look forward to receiving orders from you in the future!

Posted 1 month ago

“Needed to gravel our drive, for once and only time, and found range of gravel and the prices here very reasonable. The volume calculator helped considerably. Delivery was well managed and quality of the stone very good for its purpose.”

Posted 2 months ago

We really appreciate you taking the time and leaving us a review. Also pleased the volume calculator helped you order the correct amount of bulk bags you needed!

Posted 2 months ago

“So helpful & easy to deal with - excellent service”

Posted 3 months ago

Hi Neil, thanks for taking the time to leave a review! Glad you're happy with everything! Once your project is done we'd love to see some photos we can add to the rustic slate rockery page on the website if you're happy to do so! (If you are our email address is sales@stoneandgarden.co) Have a great Christmas, Jacqui

Posted 3 months ago

“From starting my order to delivery on day I asked for could not have asked for more. A great price, a great product and a brilliant delivery. Well done,”

Posted 4 months ago

Thanks for the great feedback James!

Posted 4 months ago

“Great product great delivery and super quick just what we needed!”

Posted 5 months ago

Thanks for the 5-star review Grace, glad to hear you was happy with everything from start to finish!

Posted 5 months ago

“Quick, efficient and communicative. Made ordering and delivery very easy!”

Posted 5 months ago

Thanks for the 5-star review Scott!

Posted 5 months ago

“Most impressed throughout the purchase, I was worried that even though I had ordered the larger stone I would be disappointed with the size of stone supplied, I was not the bulk bag contained a huge amount of large rocks and very few smaller one. Excellent service throughout, thank you.”

Posted 5 months ago

Thank you for a lovely 5-star review Nicholas! Super happy you like the Cotswold Rockery!

Posted 5 months ago

“Prompt, friendly and polite service.”

Posted 5 months ago

Thank you for the lovely feedback Adrian!

Posted 5 months ago

“Great efficient service. Speedy delivery.”

Posted 5 months ago

Thanks for the fab feedback Graham!

Posted 5 months ago

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Stone & Garden Direct is rated 4.6 based on 910 reviews