woolroom Reviews

Name: woolroom
Address: 33-35 Pillings Road, Oakham, Rutland, Leicester
Rating: 4.78

4.8 Rating 4,777 Reviews

95 %

of reviewers recommend woolroom

4.8

Based on 4,777 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01780 461 217

Email:

info@thewoolroom.com

Location:

33-35 Pillings Road, Oakham, Rutland
Leicester
LE15 6QF

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woolroom 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my new summer quilt. It’s perfect for stopping nighttime sweats and cool when needed and warm enough too , lovely.”

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Posted 3 years ago

“The quality and price was very good that why I keep buying more products.”

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Posted 3 years ago

“Our rug makes a lot of fluff, not made to step on it or for our kids playing ,maybe needs to be hanged on the wall 😅😒. I don't know why my review WASNT accepted so other will not spend so much money on a product like this! Poor quality!”

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Posted 3 years ago

“We love our pure wool quilt. Excellent at temperature regulating its warm during the winter months and cooling on the warmer evenings. This is our second quilt and would have scored higher except both of our deliveries have taken over a week to arrive and both needed hastening phone calls despite Woolrooms promise of next day delivery.”

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Posted 3 years ago

“The Luxury Traceable Wool Pillow keeps its original shape but moulds itself every night to the shape of your head and neck. It's become a real friend. It's also good to support UK sheep farmers. Excellent delivery and its quality real value for money.”

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Posted 4 years ago

“Great duvet and pillows with the extra infill. Maybe just fewer emails - there is a limit to how much bedding I need. Great products and delivery. Hope you are all well and keeping going in these testing times.😀”

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Posted 4 years ago

“Can't fault the service. Both items purchased were ready for delivery the following day and were most efficiently and professionally packaged. Excellent products and service.”

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Posted 4 years ago

“Best mattress I have ever owned. So glad I found you”

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Posted 4 years ago

“Wonderful mattress,pillows and matress cover. Well worth the money and good quality. Your deliveries were very quick and the delivery drivers for the mattress were very good. Thankyou Julia Williams.”

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Posted 4 years ago

“Delux wool duvet - how did I live without it???”

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Posted 4 years ago

“The washable wool pillows are great. Well made, and you can easily unzip them to fluff up the wool inside, you can add more wool (woolroom has small bags of extra wool just for this purpose), or you can even remove some wool to make it just right for you. The products were also delivered very quickly which was a bonus.”

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Posted 4 years ago

“Wonderful customer service, great price and delivery when stated. Could not be improved. Thank you.”

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Posted 4 years ago

“Purchased the deluxe washable wool pillow. The service, price etc was fine but I did not find the pillow comfortable compared with the goose down one I had previously. It was too firm and I woke up with ear ache on two occasions. I removed some of the stuffing and that improved things marginally but for me wool is not as good as down for a pillow. My mattress however is perfect!”

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Posted 4 years ago

“Received the deluxe standard pillow yesterday (fast shipment to Canada) - used it last night - WOW - fabulous pillow - great sleep in a long time. The other best thing for me is that it is natural, organic material used - don't have to worry about exposing myself to chemicals etc. (this was a huge issue for me in trying to research and buy a new pillow). I recommend THE WOOL SHOP - you won't be disappointed.”

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Posted 4 years ago

“I really wanted to love this. It is lumpy and loses shape very quickly. I've had it since this fall and it is not worth buying.”

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Posted 4 years ago

“One of the best purchases. Weight and warmth are ideal”

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Posted 4 years ago

“Just as pictured and described with careful packaging and prompt delivery, very happy with my purchase.”

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Posted 4 years ago

Thanks for taking the time to leave us a review, Bonnie! We're so glad that you've had a positive experience with us, and we hope that you enjoy your items! Kind regards, Finlay

Posted 4 years ago

“We requested the removal of our old mattress and the guys quickly tied it up and took it away with no fuss, very happy.”

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Posted 4 years ago

Thank you for taking the time to leave us a review, Pascal. We're really glad you had a good experience with us, and wish you the best! Kind regards, Finlay

Posted 4 years ago

“Was not told Of Duty Would not have ordered”

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Posted 4 years ago

“We really love our US queen-size washable all-season wool comforter, but we didn't realize that the comforter would actually be two comforters that hook together with snaps (press studs). I must have missed this part in the technical specifications. Having the two layers is great, but we wish that the snaps were stronger. When we move in the bed, the snaps often come undone and once too many snaps are open, we then need to remove our duvet cover and snap them back into place. Thank you!”

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Posted 4 years ago

Hi Amy, thank you for taking the time to leave us a review! We're glad that you get along so well with your wool comforter! I am sorry to hear you've been having difficulties with the clasps though. If you have any problems, don't hesitate to email at info@thewoolroom.com and we'd be happy to help with whatever you need. Kind regards, Finlay

Posted 4 years ago

woolroom is rated 4.8 based on 4,777 reviews