woolroom Reviews

Name: woolroom
Address: 33-35 Pillings Road, Oakham, Rutland, Leicester
Rating: 4.78

4.8 Rating 4,777 Reviews

95 %

of reviewers recommend woolroom

4.8

Based on 4,777 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01780 461 217

Email:

info@thewoolroom.com

Location:

33-35 Pillings Road, Oakham, Rutland
Leicester
LE15 6QF

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woolroom 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website and ordering. Good communication and speedy delivery. Mattress protector is very comfortable and helps with night sweats! Will be looking to order other products.”

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Posted 4 years ago

Thank you Helen for taking the time to leave your review. Our wool products are the best for heat regulation. We recommend using the complete bedding set, wool duvet, pillows and either a mattress protector or topper for maximum results and the best nights sleep.

Posted 4 years ago

“Ordering was easy and delivery was quick and convenient.”

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Posted 4 years ago

Thank you for your review, we always aim to please our customers. Dawn

Posted 4 years ago

“Quick delivery. Good product”

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Posted 4 years ago

Thank you for taking the time to leave your review. Great to hear you are very satisfied with our service and products. Dawn

Posted 4 years ago

“Extremely good quality products, rapid delivery”

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Posted 4 years ago

Thank you Jayne, we are so pleased you love our natural products and we aim to please with our quick and easy delivery service. Dawn

Posted 4 years ago

“We are delighted with our new wool duvet -- it is brilliant and keeps us lovely and warm but not too hot. I know from having had another wool duvet that it really helps with my sneezing-- I haven't been at all sniffly since changing to wool.”

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Posted 4 years ago

Thank you so much for taking the time to leave us a review, Angharad. We're really pleased you are enjoying your new wool duvet, and that your sniffles have gone! Kind regards, Finlay

Posted 4 years ago

“I put my new duvet on the bed this afternoon and my cat has been fast asleep on it since. I've never seen him sleep so deeply for so long. I hope I sleep as soundly tonight. Excellent service and products.”

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Posted 4 years ago

Thank you for taking the time to leave us a review, Sandy. We hope you enjoy your duvet as much as your cat does! Kind regards, Finlay

Posted 4 years ago

“Website easy to navigate. Quick and efficient service, order arrived ahead of schedule. Highly recommend!”

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Posted 4 years ago

Thank you for taking the time to leave us a review, Kathryn. We're so glad you found the website easy to use, and that everything arrived promptly! We hope you enjoy your products as well :) Kind regards, Finlay

Posted 4 years ago

“I have bought these pillows before and have been very happy with them so when I needed to replace old with new in another room I was happy to buy more pillows from woolroom.”

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Posted 4 years ago

Thank you for taking the time to leave us a review! We're very glad you enjoyed your pillows enough to order them again :) Kind regards, Finlay

Posted 4 years ago

“Oh, my gosh! I purchased a wool mattress topper because I had a foam mattress that made us sweat. It turned out to be an excellent decision! Have slept in luxury since we put it on! Additionally, I am very particular about my pillows...(I have only used quality down pillows). We purchased our first wool pillows and are very pleased with them. Could not be happier.”

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Posted 4 years ago

Thank you for taking the time to leave us a review, Donna. We're so glad the wool topper has helped you stay cool as you sleep, and that it's so comfortable! We hope you continue to enjoy our products :) Kind regards, Finlay

Posted 4 years ago

“All my adult life I’d been using an electric blanket in winter and cotton blanket in summer. I think it was reading Wayne Johnston’s The Colony of Unrequited Dreams where one character had a wool comforter that caused me to rethink! I could not get it out of my mind and research on Woolroom and other places told me that it would be more comfortable (and perhaps safer) than electricity! I love my set...the wool mattress protector, pillows and comforter. I had to take wool out of my pillow (and stuff it into the second pillow) to make it comfortable but that was easy. IT IS SO COZY! And warm but not too warm. No more sweaty nights. I’m looking forward to seeing how it feels when it’s summer! I’m sold and I do recommend it to anyone wanting a perfect night’s sleep.”

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Posted 4 years ago

“Great service and wonderful products. We have had your wool duvets for many years and have now bought the pillows. We are very happy with them.”

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Posted 4 years ago

“Very happy with my purchase. I have been struggling with hot flushes throughout the night and the wool duvet inner has definitely helped to reduce the disturbance of my sleep. Customer support were very friendly and informative. Highly recommend.”

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Posted 4 years ago

“Absolutely love the wool duvets and pillows. I wish I’d discovered them long ago. Warm and cosy and feel gorgeous. Promptly delivered by the Woolroom”

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Posted 4 years ago

“I bought the Woolroom Classic pillow in the hope that it would ease the night sweats I was getting. I have used it for 3 nights and it has definitely improved my sleep and I have woke up every morning to a dry pillow. I will definitely recommend this pillow.”

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Posted 4 years ago

“Purchased the Deluxe Washable Wool Duvet - Super Light. Fantastic even on a cold night. Not the first purchase from Woolroom - all have exceeded expectations. Collected it from Woolroom - Ipswich located at Sycamore Farm and their service was excellent. They display a full range to view and order. Very passionate and knowledgeable of wool products.”

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Posted 4 years ago

“Customer Service were very efficient and helpful. The two cushion inners that I purchased are good and just what I wanted. Thank you”

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Posted 4 years ago

“Excellent service, excellent quality. Wouldn’t change from a wool duvet ever.”

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Posted 4 years ago

“Have been looking at getting a wool duvet cover for a while now - received about a week ago and are so so pleased with it, so well made and so comfortable -WOOLROOM - brilliant now looking at pillows - Paul 10/10”

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Posted 4 years ago

“Easy to navigate through the website. Colours true to form. Prompt delivery and one hour slot for delivery.”

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Posted 4 years ago

“Excellent service. Prompt delivery.”

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Posted 4 years ago

woolroom is rated 4.8 based on 4,777 reviews