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Cookology Reviews

4.8 Rating 6,144 Reviews

100 %

of reviewers recommend Cookology

Company Reviews

Product Reviews

4.8

Based on 6,144 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

help@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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Cookology 5 star review on 4th September 2022

Cookology 5 star review on 1st August 2022

Cookology 5 star review on 20th July 2022

Cookology 5 star review on 17th July 2022

Victoria Carter

Cookology 5 star review on 2nd July 2022

Cookology 5 star review on 10th June 2022

Cookology 5 star review on 10th June 2022

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven’t opened the appliances yet as the kitchen isn’t going to be fitted for a couple of weeks -so far our experience with Cookology has been 5* the appliances were delivered on time with a date that suited us the delivery men were polite and efficient and put the order exactly where we wanted them to be stored they rang to tell us when they were 15 minutes away for delivery . I’ll pop back and review the appliances when they are opened and installed !”

Posted 1 year ago

“The cooker hood got damaged in transit Spock to customer service was excellent sorted out a replacement and swopped over.”

Posted 1 year ago

“Very good product, really good communication throughout dealings, very polite and professional, would recommend!”

Posted 1 year ago

“Excellent service Excellent Price Ordered late morning delivered within 24 hours what more can I say 10/10”

Posted 1 year ago

“O love my new dishwasher, they send it very quickly but I'm disappointed with the delivery company is a bad communication with the customer. I only was informed about massive deley but my dishwasher goes to different depo. No one inform me that my parcel will not be deliver on that day and I wait all day.”

Posted 1 year ago

“The dishwasher turned up on time and works wonderfully my dealings with this company have been exemplary”

Posted 1 year ago

“Easy to deal with excellent support”

Posted 1 year ago

“It has started to leak already, only had it a week”

Posted 1 year ago

Hi Craig, I am very sorry to hear you have an issue with your dishwasher. We would like the opportunity to investigate your feedback further and resolve the issue for you. Please could you email me your details and an explanation of the fault to, kate@thewrightbuy.co.uk or call our team on- 01279 504466 We’ll work with you to resolve any issues as quickly as possible. Kind Regards, Kate Office Manager

Posted 1 year ago

“Excellent quality and value for money. I highly recommend. Website easy to use, items delivered on time.”

Posted 1 year ago

“Made my first online purchase from Cookology for a new wine cooler. Cookology made everything easy from start to finish. My goods arrived on time. were well packaged and when I had a small query Cookology's customer service was first class. The only feedback for improvement that I would like to offer is if the delivery service operator could have indicated that they were making a delivery on behalf of Cookology then I would not have had to contact Cookology's customer service to ask about when my delivery would be made.”

Posted 1 year ago

“Slight dent on one of the filters but cookology replaced it no fuss👍Happy with the product & service.”

Posted 1 year ago

“A great extractor for the price. The service was amazing. Would definitely recommend this extractor”

Posted 1 year ago

“Fitted no problem works as should Customer service was perfect”

Posted 1 year ago

“Good value for money”

Posted 1 year ago

“Bought this as i liked the look of it and a very reasonable price, when we went to fit the screw pack was missing but contacted the company who were excellent and sent out new bits. I would highly recommend this product but only been installed a couple of months.”

Posted 1 year ago

“It’s a great product”

Posted 1 year ago

“Very pleased with my new fridge and prompt delivery thank you!”

Posted 1 year ago

“I love my mini dishwasher in Blue, I feel very lucky to have found the jubilee deal, £202 I had thought about buying one of these dishwashers for a while, and I’m certainly not disappointed from delivery to setting up it was very easy, it washes brilliantly in 29 minutes uses little water, and as I live alone takes all my washing up for the day plus I don’t have a sink with dishes waiting for me. What’s not to like I would happily give it more than 5 stars .”

Cookology 5 star review on 10th June 2022

Cookology 5 star review on 10th June 2022

Posted 1 year ago

“Microwave it is exactly what I was looking for. But I wish there was paperwork for the guarantee.”

Posted 1 year ago

“Ordered an additional oven shelf, ordering was simple and delivery was quick even though it was the 4day bank holiday. Shelf fits perfect.”

Posted 1 year ago

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Cookology is rated 4.8 based on 6,144 reviews