THE FIFTH COLLECTION Reviews

4.8 Rating 818 Reviews
95 %
of reviewers recommend THE FIFTH COLLECTION
Read THE FIFTH COLLECTION Reviews
Visit Website

Phone:

Whatsapp (+65) 6221 8526

Email:

wecare@thefifthcollection.com

Location:

1, Syed Alwi Road,
06-03 Song Lin Building,
Singapore
Singapore
207628

Write Your review

Tell us how THE FIFTH COLLECTION made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
THE FIFTH COLLECTION 5 star review on 27th October 2022
Naomi
THE FIFTH COLLECTION 5 star review on 15th October 2020
Carissa
THE FIFTH COLLECTION 5 star review on 15th October 2020
Carissa
THE FIFTH COLLECTION 5 star review on 15th October 2020
Carissa
THE FIFTH COLLECTION 5 star review on 27th June 2020
Kimberly
THE FIFTH COLLECTION 5 star review on 27th June 2020
Kimberly
Anonymous
Anonymous  // 01/01/2019
I have seamless experience with The FIfth Collection in terms of purchasing and delivery process.
Helpful Report
Posted 1 year ago
Thank you so much for the 5-star rating of THE FIFTH COLLECTION! I'm so glad that you had a great and seamless experience with us in terms of purchasing and delivery process. It means a lot to us to have a loyal customer like you!
Posted 1 year ago
I purchased 2 pairs of shoes from The Fifth Collection. The descriptions of the shoes were accurate, delivery was convenient, pain-free.
Helpful Report
Posted 1 year ago
Thank you, Su! I'm glad to hear that you had a great experience when you purchased two pairs of shoes from us. It's always our priority to ensure accurate descriptions and a convenient and pain-free delivery of our products. Thank you for your feedback!
Posted 1 year ago
Always love receiving my packages from TFC 😊 Quick delivery and always packaged carefully.
Helpful Report
Posted 1 year ago
Thank you so much, Paris! We are so humbled and encouraged by your support and kind words. We are so thankful for your loyalty, and honoured to have you as a TFC customer. We appreciate that you have always been pleased with our quick delivery and careful packaging, and we hope to continue providing the same level of quality services for you in the future. Thank you so much for being a TFC fan!
Posted 1 year ago
My 2nd time purchase from Fifth Collection. Never failed to deliver me the best bags n shoes! Major ❤️ for all the items i got from them eventhou its a preloved pieces. Service is fast! Always there to help you on ur queries. Thank You again team!
Helpful Report
Posted 1 year ago
Thank you so much for your taking the time to leave us a review! We are delighted to hear that you have made a second purchase from us and that you have had a great experience with us. We strive to ensure that customers get the best and that their queries are answered quickly, so we are glad to hear that you are happy with our service! Thank you for your kind words and your continued support!
Posted 1 year ago
Excellent, swift service. Always so impressed with Fifth Collection. Products are all as described and service is phenomenal
Helpful Report
Posted 1 year ago
Thank you Stephanie for your glowing 5 star rating of THE FIFTH COLLECTION! We really appreciate your kind words and loyal patronage. We're so glad to know that you're always impressed with our products and service and we thank you for being a returning customer.
Posted 1 year ago
Great service! Trusty company. I had to return my order due to sizing issue on my part and it was easy breezy! Thank you and I will definitely do business again with your company.
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating! We really appreciate your positive feedback and it's wonderful to hear that you were able to return your order without a problem. We strive to provide the best service and products for our customers, so we're happy that we met your expectations. Thank you for your ongoing support and we hope to serve you again soon.
Posted 1 year ago
Fast and efficient
Helpful Report
Posted 1 year ago
Dear Sandrine, thank you for your continued support! Noted on the feedback on black pieces - we are trying to better ourselves on this!
Posted 1 year ago
Excellent and fast delivery
Helpful Report
Posted 1 year ago
Thank you so much, Jessica, for your 5-star rating of THE FIFTH COLLECTION! I am so glad that you loved it and had an excellent, fast delivery experience. Thank you also for being a loyal, returning customer – we truly appreciate your support!
Posted 1 year ago
Appreciate the timely updates on the status. Condition of the item was also as per shown in pictures. The detailed write up on the item was also very useful.
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating! We really appreciate your kind words about the condition of the item and the detailed write up. It's great to hear that the status updates were timely! Thank you for your support!
Posted 1 year ago
item as described fast shipping
Helpful Report
Posted 1 year ago
Thank you so much for the five star rating, Somchai! We truly appreciate your kind words about THE FIFTH COLLECTION. We are so glad that you found our description and shipping to be accurate and speedy. Thank you for shopping with us!
Posted 1 year ago
Excellent selection and price point. Quick response from customer service.
Helpful Report
Posted 1 year ago
Thank you, Josephine! We are so pleased to hear that you enjoyed our excellent selection and competitive prices. We also appreciate your kind words about our fast response customer service. We truly value our loyal customers, and are thankful for your continued support. As for sale pieces, while there are no returns, we are always more than happy to furnish you with more images and answer any questions you may have before you make the purchase. Nonetheless, thank you for being our repeating customer!
Posted 1 year ago
I love how Fifth Collection is so reliable, accurate in their descriptions of products and timely in their payouts.
Helpful Report
Posted 1 year ago
Thank you so much, Esther, for your wonderful 5 star rating of THE FIFTH COLLECTION. We really appreciate your positive feedback and that you find us reliable, accurate in our descriptions and timely in our payouts. Thank you for being a loyal customer. We hope to continue to exceed your expectations.
Posted 1 year ago
Products in very good condition.
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave us a review of your experience shopping with us. We look forward to your next visit and purchase from THE FIFTH COLLECTION!
Posted 1 year ago
Overall excellent customer service. Have been a member for years and all I can say is that they have been very consistent and professional since day one. Highly recommended!
Helpful Report
Posted 1 year ago
Thank you, Mona, for your continued support. This really means alot to us!
Posted 1 year ago
Amazing collection, true to description each time I have purchased. Packed well and speedy delivery always.
Helpful Report
Posted 1 year ago
Thanks, Catherine, for taking the time to leave us a review. We are so happy to have your continued support. Noted on the feedback as well, and will work on improving the listing details!
Posted 1 year ago
Bad customer service
Helpful Report
Posted 1 year ago
Thank you so much for your review Tracia! We truly appreciate you taking the time to share your experience with THE FIFTH COLLECTION. However, we are quite perplexed by the review. We wanted to also share that we have emailed you prior to delivering upon confirmation of the free delivery option you've selected. There was nobody at home and you did not answer the calls made by the courier as well as our fulfilment team. We then took back the delivery for safekeeping, and proceeded to arrange for a reschedule of your delivery, for a fee as stated in the buyers terms & conditions, with your acknowledgement and approval. Do let us know how else we could have done better in this situation? Thank you!
Posted 1 year ago
The parcel arrived to me safe & fast, love it.
Helpful Report
Posted 1 year ago
Thank you very much for your 5 star rating of THE FIFTH COLLECTION, Nur! We really appreciate your positive feedback, as well as your loyalty as a customer. We're glad to hear that the parcel arrived safely and quickly, and we hope you love it! Thank you for your continued support!
Posted 1 year ago
The fifth collection has an overall good website. I like what I bought there, and my wallet arrived quickly after ordering it so... thank you guys for your work.
Helpful Report
Posted 1 year ago
Thank you so much for your review Jhonby! We are so glad to hear that you liked what you purchased and that your wallet arrived quickly. At The Fifth Collection, we strive to ensure that all of our clients have the best experience possible and we are so grateful for your satisfaction!
Posted 1 year ago
I love it but I need to gatekeep it from other people bc I dare not lose out on the pieces
Helpful Report
Posted 1 year ago
Hi there, thank you for taking the time to leave us a review. HAHA. Gatekeeping is cool, but you know what they say... sharing is caring! (:
Posted 1 year ago
Happy with the service whether I am buying or selling with TFC. Keep it up
Helpful Report
Posted 1 year ago
Thank you for the review! So glad to know that you're happy with what we offer thus far!
Posted 1 year ago
THE FIFTH COLLECTION is rated 4.8 based on 818 reviews