The Souled Store Reviews

Name: The Souled Store
Rating: 2.12

2.1 Rating 194 Reviews

26 %

of reviewers recommend The Souled Store

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Metrics

2.1

Based on 194 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 55%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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The Souled Store 1 star review on 30th September 2023

Ayush

The Souled Store 1 star review on 22nd September 2023

Shahul Irshad

The Souled Store 1 star review on 2nd September 2022

Paritosh

The Souled Store 1 star review on 31st August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was okay, but really thin for a sweatshirt. What was the most disappointing fact was that even after paying for extra gift wrap they didnt do it! They just gave it in a normal souled store package!”

The Souled Store 2 star review on 9th December 2021

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Posted 2 years ago

“Any options for Zero Stars? Firstly their size chart is wrong. You buy 4 products. Return 2 due to wrong size. You try to buy the correct size. They charge more then. Flawed algorithm and flawed company. If you guys are thinking about an IPO, please don't!!!”

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Posted 2 years ago

“Ordered a Tshirt sometime back, though the delivery was a week late but the product was awesome exactly what i was looking for. Quality is good but still can work on delivery:)”

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Posted 2 years ago

“You won't find reviews on their website, because this is a fraudulent company. The customer service guys are just like the logo, always hiding behind 'sheets' of fake promises. I should've looked up reviews before making a purchase.”

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Posted 2 years ago

“Complete fraud”

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Posted 2 years ago

“The quality is very good. Prices are a bit high, but it's worth.”

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Posted 2 years ago

“Such worst after sales support. I got small size and keep on calling them to return. But it been almost a month but they not doing anything. Apart from fals commitment. Guys please don't buy anything”

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Posted 2 years ago

“Absolutely 0 zero exchange policy In terms of exchange the company will ignore the customer completely”

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Posted 2 years ago

“Refund policy very bad.. Product not same as shown in picture..They don't even rply properly.”

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Posted 2 years ago

“I was about to buy but just coz the T-shirts and shirts were so overpriced, I checked the reviews to understand if it's premium or the quality is unbeatable. After checking the reviews, I don't think i will take this chance. I have loved the quality of BonOrganik and Bevakoof but I feel wary to check the quality of Souled Store after so many awful reviews.”

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Posted 2 years ago

“The product images do not match the delivered product.....I returned it twice. There delivery and return is a tedious process. They always seems to have a technical glitch, always. After 6 calls, 4 mails later...........Its been a month and I am still waiting for my refund.”

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Posted 2 years ago

“Over priced clothes... some of them don't even live upto the quality expectations”

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Posted 2 years ago

“Fraudulent Business”

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Posted 2 years ago

“Worst quality products....does not refund money so one is forced to buy their cheap clothing in exchange for the already received cheap clothes......and also no refund policy shown while buying”

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Posted 2 years ago

“The quality of cotton and the print is really below par. The costing is premium but quality is wore than Bewakoof brand tees.”

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Posted 2 years ago

“This has become a trend ,,, that create a fake company and collect money... Don't go with new company.. i was just about to order... But rewiews helped to to become a fool”

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Posted 2 years ago

“The biggest scammer is one lady in the customer care who fools like anything. I had ordered and there was a transaction failure instead of returning the money within time she argues for her company policies. Please don't get fooled by them as they are highly unprofessional. There was one guy called Karthik who helped me a lot. But the lady was totally unprofessional and has no clue what she speaks. Pathetic customer care.”

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Posted 2 years ago

“Contrary to the reviews I received a very early delivery of my order and the quality is one of the best ever I have ordered online.The sizewise fit and overall quality is very very good and looks exactly how it is represented in the images . Keep it up The Souled Store.. looking forward to more merchandise from the TSS.”

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Posted 2 years ago

“Very big mistake!!! Extremely low quality material and pathetic stitching!! All threads came out in second wear itself. Don’t order from thesouledstore.com. Waste of money!!”

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Posted 2 years ago

“I placed an order of a T-shirt, it seems that i lost my money, no response from anyone in this regard till now.”

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Posted 2 years ago

The Souled Store is rated 2.1 based on 194 reviews