The Trade Centre Wales Reviews

4.5 Rating 678 Reviews
87 %
of reviewers recommend The Trade Centre Wales
4.5
Based on 678 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Read The Trade Centre Wales Reviews
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Phone:

01792814300

Email:

marketing@thetradecentrewales.co.uk

Location:

Euro Centre, Neath Abbey Business Park,
Neath Abbey
SA10 7DR

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The staff at trade centre wales were very helpful and friendly.
Helpful Report
(Neath) - Posted 2 years ago
Very pleased with my purchase couldn’t wish for better salesman was excellent everything i asked to be done on the car was done,we’ll pleased many thanks
Helpful Report
(Neath) - Posted 2 years ago
fab service. Made sure I understood everything with the finance etc. And even did extra work on my car before picking up. Nothing was to much for them. Thank you!
Helpful Report
(Neath) - Posted 2 years ago
From the moment me and my partner walked in we were made to feel welcome and safe nothing was to much and we wernt pressured into any sale really recommend and don't see why you wouldn't amazing cars and amazing staff
Helpful Report
(Neath) - Posted 2 years ago
The moment we arrived we were being shadowed everywhere we ventured....the I made it obvious that I wasn't happy by this....OK that being said when we were interested in a car we were interested in your staff were second to none...we purchased the car and we could pick it up the next day...we were told the car would be all ready for us by 10am ...we ourselves were around Half hour late but nobody was concerned by that...we went through the system and was asked if we wanted to view our new car and we said yes please...on viewing the car it didn't look as if anything had been done to it at all and was quite dirty inside and out...so it was sent back to be cleaned ...approximately 10 minutes later and we were told that the car is now ready so on inspection for the second time we were not happy I would go as far as to say all that was done was they sprayed polish around to make it smell like new....all the dirt and dust was still in and on the car...so the manager was called and the he sent the car back again and we went for lunch ...we came vack to a much better cleaned car not 100% but cleaner....this us around the 5 car we have bought from tcw and probably the last
Helpful Report
(Neath) - Posted 2 years ago
Lauren was amazing, nothing was to much trouble and in fairness she walked miles to help, only issue I have is the car needs it's radio code but that's being sorted just means I have to go back.
Helpful Report
(Neath) - Posted 2 years ago
Awful company, lots of lies told. Would never recommend anybody to this place.
Helpful Report
Posted 2 years ago
Got there Thursday evening guy that greeted us was great eventually chose car taken to office Rob who had obviously had a bad day well his attitude stunk then taken to Richard business manager top bloke couldn't do enough highly recommend him went back next day to collect car waited for finance company to pay met Rob again who this time was having a much better day and was pleasant and there was a really nice girl who let us charge our phones in the office The disappointment for me was I was told the car had done 80000 miles when it had in fact done 90000 only noticed when I got home
Helpful Report
(Neath) - Posted 2 years ago
If you don't want to pay over the odds for a car then don't shop here, their advert is a complete con to get you at the car supermarket. Shop around elsewhere you will save yourself a couple of grand.
Helpful Report
Posted 2 years ago
Very friendly staff would recommend anyone to get they’re car from there all helpful if I could rate with more stars I would
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(Neath) - Posted 2 years ago
I had all the help that I needed and very happy with the service that was given
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(Neath) - Posted 2 years ago
Good honest staff
Helpful Report
(Neath) - Posted 2 years ago
We had a smooth experience changing our car. The salesman was excellent ( Richard Beecham) very friendly and helpful.
Helpful Report
(Neath) - Posted 2 years ago
Very helpfull
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(Neath) - Posted 2 years ago
Very clean an tidy all staff go above an beyond to help but are not to pushy. Excellent service from Conner Very helpful and would certainly return if needed.
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(Neath) - Posted 2 years ago
Great service. The team were very helpful and as I'm not very car clever were really good at explaining things so I could understand properly.
Helpful Report
(Neath) - Posted 2 years ago
All round horrible experience. "Cardiff North" is Abercynon, which is actually "Merthyr South"! On entering there's a whole line of sales folk waiting like sharks for the kill. Even if you tell them you don't want help the literally stalk you around the showroom. Don't try and sit in a car, all are locked. Definitely don't ask for a test drive, that's for AFTER you've bought it (wtf is the point in that!!) Cars are high mileage and expensive. In summary......Don't, just don't!!!! Zero stars
Helpful Report
Posted 2 years ago
From the time we got there to the time we left (4 hours), we could not of been made to feel more welcome, all the staff are extremely pleasant and very helpful, we did drive away with an upgraded car on finance
Helpful Report
(Neath) - Posted 2 years ago
Tristan was outstanding as was Ross and Mat.
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(Neath) - Posted 2 years ago
The friendly and helpful
Helpful Report
(Neath) - Posted 2 years ago
The Trade Centre Wales is rated 4.5 based on 678 reviews