The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,411 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,411 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 12th April 2024

610

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery ....always a good sale on.”

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Posted 3 days ago

“Quick and accurate”

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Posted 4 days ago

“Very swift service and delivery.”

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Posted 4 days ago

“So pleased with my purchase very good value for money an the delivery was so quick definitely will be buying more yarn from the wool factory”

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Posted 4 days ago

“I received my order within a couple of days of placing my order. Wool of excellent quality and free delivery on orders over £30. I’ll certainly order from The Wool Factory in future.”

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Posted 4 days ago

“Excellent service and very good value for money”

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Posted 4 days ago

“Quality is excellent and delivery was very good. Highly recommended”

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Posted 4 days ago

“I crochet a lot ,the wool I buy is great quality and inexpensive 😊”

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Posted 4 days ago

“It's the first time I have bought wool from yourselves and I am very pleased with the way my order was taken, the way in which you kept me informed of the progress of delivery date etc and the very good quality of the yarn. It knits up beautifully. I will definitely be purchasing more wool in the future. I do a lot of knitting for charity, so I need good quality yarn at reasonable prices. Thank you xx”

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Posted 4 days ago

“Very pleased & impressed with the service l received.”

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Posted 4 days ago

“Very happy with the time it took to receive my wool and the colours are lovely, very vibrant. The only thing I don't like is the feel of the wool, I am hoping it will soften when washed and rinsed in fabric softener as I only knit baby things and it's a bit harsh for baby skin. Other then that I am very pleased”

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Posted 5 days ago

“I have been using the wool factory for 4 years now and love the wide selection of colours and the quick delivery.”

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Posted 5 days ago

“Wool excellent quality as usual and very prompt delivery thank you”

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Posted 5 days ago

“Always a prompt service good quality wool”

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Posted 5 days ago

“A lovely quality wool at an affordable price. The despatch and delivery times were spot on, and the whole process of ordering and paying was simple. It is a company that I would readily recommend.”