ThreadPepper Reviews

4.9 Rating 29 Reviews
100 %
of reviewers recommend ThreadPepper
4.9
Based on 29 reviews
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Fab from beginning to end Had concerns trying a company unknown to me but shouldn’t have worried. Great service, superb comms and fabulous jacket. Took 3 attempts to get right size but the team just wanted to make sure I was thrilled and I am - thank you everyone
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Posted 3 months ago
Great Experience Threadpepper was just brilliant. I ordered a waistcoat and Jacket. The order process was easy and the communication from them was on point. The good arrived when they said they would. However, the jacket was to small so I had to return it. The returns process was really easy and very robust. I sent the jacket back and, literally a few days later I recieved the replacement larger jacket. The whole experience from start to finish was flawless and I would use them again and throughly recomend them to everyone. Oh, I forgot to mention, the jacket and waistcoat are lovely. Great quality and they fit beautifully. Just great!!
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Posted 10 months ago
Very impressed with the quality of the suit & service. Had to return the trousers as I was a bit ambitious with my waist size & am in the process of exchanging for the next size up. Overall I would not look elsewhere for a suit. We'll done.
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Posted 1 year ago
I never buy fitting jackets but because I love the jacket and it was in a big size I ordered it. For a jacket that is fitted ….. it fits me very well. I usually buy regular fit jackets so I was impressed at the fit of this one. I purchased the biggest size in the jacket. It is very well made and has some nice stylish finishes to it.
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Posted 1 year ago
Such a quick delivery! Superb cravat, great discreet colours. Will use this company again.
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Posted 1 year ago
Bought a great men's jacket, the quality is excellent, beautiful lining, something you would find in a good men's outfitters. The communication and service is above what you normally get , will have no hesitation in buying from Threadpeper again.👍🙂
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Posted 1 year ago
I bought 2 blazers for my husband. They are excellent quality with lovely attention to detail. I will definitely be buying from them again.
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Posted 1 year ago
Great product, and excellent customer service from throughout. Special mention must go to Juss who helped me exchange my suit at the last minute - amazing service!
ThreadPepper 5 star review on 22nd September 2022
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Posted 1 year ago
I needed a waistcoat to arrive in time for a wedding, being a little disorganised I left it a bit late. I emailed Emma to see what she could do, she made extra effort for it to be sent quickly. I suggest if you need the same then email them to see if they can help you too. The waistcoat was great quality and fitted perfectly. Top quality company.
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Posted 1 year ago
Brilliant customer service throughout. Highly recommend 10/10
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Posted 1 year ago
The pictures didn’t do it justice, the quality is fantastic and the fit is perfect. The company manifesto is spot on.
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Posted 1 year ago
Came packaged lovely, fitted my partner so well, he had so many compliments on race day! Absolutely loved it, gorgeous quality and definitely a statement piece! Will 100% order from yourselves again, thank you so much! 😊
ThreadPepper 5 star review on 3rd August 2022 ThreadPepper 5 star review on 3rd August 2022
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Posted 1 year ago
Great jacket. Fantastic personal service
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Posted 1 year ago
I was visiting from Dubai and needed a suit for a wedding, unfortunately I didn't realise it was a bank holiday so I had ordered a suit that ultimately wouldn't arrive in time. I emailed if I could go and collect it to which they were extremely helpful (Hannah) and I collected it. Unfortunately I got home and the trousers didn't fit so this time I emailed outside office hours on a bank holiday and Gary the founder responded, went into the office to find the correct trousers and arranged for me to go and collect them. Honestly I was amazed by the level of service and it very rare that you would find that level of commitment to its customers. To add to that just about everyone at the wedding commented what a great suit it was. Thanks again for saving the day! :)
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Posted 1 year ago
I purchased a blue cravat I am so delighted with the quality. I have since ordered the gold cravat, it arrived very promptly and I am equally as delighted. Excellent quality and prompt delivery. I will be purchasing more from ThreadPepper.
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Posted 3 years ago
World class products at good prices from a super company,can't be better.so pleased with cravat I selected.
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Posted 3 years ago
Beautiful cravats at the very good price.Top quality items and perfect service. Thank you!
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Posted 3 years ago
I have bought a number of products and been extremely happy with all of them. Quality excellent and delivered quickly. Would definitely recommend and will be using them again.
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Posted 3 years ago
I ordered several items for my sewing craft, I was so pleased the quality was excellent and lots of choice of ribbons and edgings....I would like to have had them all !!! Delivery was amazing, extremely quick. Would highly recommend this company so much to choose from.
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Posted 3 years ago
They are GREAT! I have ordered a variety of products from ThreadPepper and have been a customer for years now. I have never been disappointed with any order. It does take a little bit longer for my orders to arrive here in New York--something you in the UK will have no worry about at all--but the real point is, it's always worth it, even for an impatient Yank like me.
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Posted 3 years ago
ThreadPepper is rated 4.9 based on 29 reviews