Hey Bonnie!
Thanks for the feedback about our sizing. Sorry to hear it doesn't meet your expectations. We tried to contact you via email to let you know we're more than happy to exchange them for the correct size at no cost to you. As we do offer a 30-day returns/exchanges policy to ensure everyone can get the right fit.
Feel free to reach out to us if you'd like to go ahead with this hello@thrivewear.com
#KeepOnThriving
“Mask is good son loves it as it's plain and looks good on. I do need to put a small stich in ear bands as it tends to slip down. So would be good with a little toggle to tighten.”
“Hi
I was really happy with the ordering and communication. However I was really disappointed in the product only becuase of the size
I ordered an XXl and this would have to be the smallest xxl I have ever come across.
I have xxl Nike sleeveless shirts (among others) which are probably too big, some xl's that fit. So usually XXL works fine.
This shirt was extremely tight and had barley enough length to go over the shorts. When arms are raised above the head the shirt rides up to above the navel. It really is not a xxl size.”
Hey Jay,
Thanks for taking the time to write feedback about our sizing. We're sorry that we didn't meet your expectations but we're glad we were able to provide you with a free return and full refund (as part of our 30 day free returns policy).
Again we really appreciate you trying to support small brands and we wish you all the best.
Kind Regards,
Ben.
“ThriveWear is such a great company and there is such an attention to detail and care put into their customer service at every level. It's a local company that truly care about each order received and they have taken pains to ensure that their products are functional, comfortable, stylish and top quality. I love every item I've ordered and have no doubt I will be a loyal customer for a long time to come!”
WOW CONNIE 😍 If I could post GIFs here you'd see how much we 💕 you. Thanks for taking the time to write such incredible feedback about ThriveWear, it truly means the world to us. Thanks for being a thriver 😘
