“Ties are not of good quality. I ended up purchasing over 5 ties and non were true to colour. They weren?t good matierap and they were very very overpriced”
Posted 1 year ago
so sorry to hear you were unhappy with pretty much everything. - Colour on screen versus reality is tricky business, and although we work a lot with it, it's enough that your screen is set differently in regards to light, saturation, colour profile etc for products to appear differently than on our end. This is something all e-merchants work hard to deal with, but the fact remains, you can't ever be 100% sure what you see on your screen reflects exactly what you'll see upon delivery.
- Regarding price & quality: some of our competitors are cheaper, some more expensive than we are ? the vast majority of our customers seem to think they get really good value for money at Tieroom, we have very high satisfaction rates in general. Having said that, we continuously work on product improvement, so we're always grateful to receive constructive criticism. You're welcome to specify in more detail what aspects of our products that need improving, if you're up for it. Thanks for your input.
“Absolutely excellent service. We had been searching everywhere for a tie like the one we got from Tieroom however when we initially saw it, it was out of stock. The team worked overtime to bring the tie that we were in love with in stock. We received the ties on time and in perfect condition.”