Tiertime Reviews

4.8 Rating 1,707 Reviews
95 %
of reviewers recommend Tiertime
4.8
Based on 1,707 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Tiertime 5 star review on 11th April 2024
A
Tiertime 5 star review on 29th December 2023
D Kautz
Tiertime 5 star review on 29th December 2023
D Kautz
Tiertime 5 star review on 8th February 2023
D
Tiertime 5 star review on 26th October 2022
C Heimerl
Tiertime 5 star review on 7th May 2022
H
Tiertime 5 star review on 23rd February 2022
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32
Anonymous
Anonymous  // 01/01/2019
Nice hardware. Software needs a lot more support. IMO should focus on firmware support of standard gcode / klipper and getting key dual extruder features into an open source slicer (prusa or cura?) Insufficient resources to develop and maintain a competitive slicer, so focus on the strong hardware design capabilities.
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Posted 11 months ago
Once I get your attention it seems that responses are fast, but the time difference between my location and your location slows the communication down to one question and answer per day. I have also been slow to respond because I have been busy with other things as well. This is a comment and NOT a criticism of Tiertime.
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Posted 11 months ago
very difficult to manage this printer compare tu others
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Posted 1 year ago
Very fast service, all ok...
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Posted 1 year ago
Very rapid support reply.
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Posted 1 year ago
Complicated software trick is making custom temperature change
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Posted 1 year ago
Ho risolto eliminando il sensore filamento
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Posted 1 year ago
Thank you for your help.
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Posted 1 year ago
TImely, issues resolved.
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Posted 1 year ago
Great job!
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Posted 1 year ago
You really need a metal lead screw. The plastic ones can't take any real load and break.
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Posted 1 year ago
Great response from Tiertime. Thank you.
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Posted 1 year ago
Very rapid response to missing nozzles. Arrived within days by courier.
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Posted 1 year ago
发起众筹到收到货历经差不多一年时间实在太长了,本人都从香港搬家到国内了。中间多次联系商家更改送货地址都得不到回应,十分无奈。不过最后终于联系上客服,更改地址及提供姓名和国内电话号码等,快递很快就把货物送到了。现在还没开箱,希望之后体检都是满意的。
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Posted 1 year ago
Responses were timely and as accurate as possible.
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Posted 1 year ago
Rapid response!
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Posted 1 year ago
Fast respond, Wifi did not Woek . The help was right cable from antena was unpluged , thank you
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Posted 1 year ago
nanananana
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Posted 1 year ago
It's been almost year, but I am glad to at least be able to change my address so I don't have to track down my package. Please put a tool on the Kickstarter site to update.
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Posted 1 year ago
looking forward to receiving my new Cetus 3D printer. There have been delays due to Covid19 which especially affected the project in the city where the research and development on this innovative product was taking place, and of course supply chain delays. The communication on the Kickstarter site was adequate for me although some very vocal customers were not happy. The team listened to feedback from intermediate updates and responded positively on many details. Still love my original Cetus printer which has functioned perfectly for several years.
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Posted 1 year ago
Tiertime is rated 4.8 based on 1,707 reviews