Tiertime Reviews

Name: Tiertime
Rating: 4.75

4.8 Rating 1,707 Reviews

95 %

of reviewers recommend Tiertime

4.8

Based on 1,707 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Tiertime 5 star review on 11th April 2024

Tiertime 5 star review on 29th December 2023

D Kautz

Tiertime 5 star review on 8th February 2023

Tiertime 5 star review on 26th October 2022

C Heimerl

Tiertime 5 star review on 23rd February 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We found a work around that works. So are going to wait on this advice.”

Helpful Report

Posted 5 years ago

“The support was more of a trail of breadcrumbs. It worked eventually. But it took a while to get out of the woods.”

Helpful Report

Posted 5 years ago

“Okay, we may not be the sharpest tools in the box, but we do have experience with software, 3d printers, and so on. 23 years for me and 15 years for my IT end user support guy. So we have worked on the printer everyday for three weeks, 1st issue a missing sd card, then activation and software issues. We used the forums extensively before involving customer service. I would recommend the printer to others but caveat that it is not plug and play, and a tremendous amount of fiddling to get it working. The printer itself is a solid unit, the air filter a huge plus, but remember all we want to do is print and that has been along time coming. So I would say don't buy it if you don't have time or energy to complete the set up. I'm using an imac with OS 10.11.6 so your milage may vary.”

Helpful Report

Posted 5 years ago

“It worked, but only for one print, that failed.”

Helpful Report

Posted 5 years ago

“Bit slow at times.”

Helpful Report

Posted 5 years ago

“I Love my printer, the quality is very good. service and support could be better.”

Helpful Report

Posted 5 years ago

“Initially slow, but came through in the end. Happy 2 c they improving”

Helpful Report

Posted 5 years ago

“I am satisfied with the answer and I'm going to buy one of your printer, but I'm not giving 5 stars for the the long time that took to reply. In my opinion with a more responsive costumer service your company is just the best on the market. Cordially, Francesco”

Helpful Report

Posted 5 years ago

“fair service”

Helpful Report

Posted 5 years ago

“The nozzles works normal”

Helpful Report

Posted 5 years ago

“Was my 2nd time asking this question, first time the advice was terrible. This time it worked, but it was hard to understand as an English speaker. The translation wasn't the best.”

Helpful Report

Posted 5 years ago

“English could be better, but who am i to judge:) Thanks for feedback”

Helpful Report

Posted 5 years ago

“Thank you for shipping the new part so quickly. Would have liked to have had quicker email responses. I typically had to wait a full day for each email response.”

Helpful Report

Posted 5 years ago

“Ordered several replacement nozzles in various sizes for an UpBox. The order was correct but took longer than the typical package to arrive.”

Helpful Report

Posted 5 years ago

“I got it worked out. However, I wish I would have purchased a different 3D printer in the first place. I have had to replace the extruder twice and have had printing issues ever since we purchased the device. It really wasn't worth the price of purchase.”

Helpful Report

Posted 5 years ago

“I found a way to get done what I wanted to do, even without alternate nozzles.”

Helpful Report

Posted 5 years ago

“quick response time”

Helpful Report

Posted 5 years ago

“Feedback took a few hours, but problem was solved”

Helpful Report

Posted 5 years ago

Tiertime is rated 4.8 based on 1,707 reviews