Tippsy Reviews

Name: Tippsy
Rating: 4.77

4.8 Rating 2,588 Reviews

95 %

of reviewers recommend Tippsy

4.8

Based on 2,588 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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198

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love you guys as you are my go to for all types of sake”

Helpful Report

Posted 5 months ago

“The website is easy to use and navigate through.”

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Posted 5 months ago

“An easy to use website that helps you figure out what type(s) of sakes you enjoy! They have a fun sake club that a friend participated in for awhile which allows you to experience several kinds of sake a month. The rewards program they offer is a nice addition to keep you engaged with their products. If you love sake, please check these guys out!”

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Posted 5 months ago

“Tippsy does an amazing job curating a wide variety of sake to try. They go above and beyond to educate customers who are curious and eager to learn more about the amazing and rich history of Nihonshu. They keep it fun and their reward system keeps me coming back. Whether you want to learn or just enjoy high caliber Nihonshu from amazing producers Tippsy is a must try!”

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Posted 5 months ago

“consistently great selection and probably the best platform for discovering new bottles in the US”

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Posted 5 months ago

“I just received my masu, it is beautifully crafted and I am very pleased. Great communication every step of the way, 5 star company with 5 star service!”

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Posted 5 months ago

“Good products and customer service!”

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Posted 5 months ago

“I noticed Tippsy a while ago and didn’t know what to expect. I was pleasantly surprised! I like Sake but where I live I don’t have many choices. Now that I have been ordering from Tippsy I have been trying different types. The recent snack box was so GOOD I ordered another one.”

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Posted 5 months ago

“The description cards that come with the bottles are great. We keep a file to cross reference our selections.”

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Posted 5 months ago

“Excellent products and service!!”

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Posted 6 months ago

“I greatly appreciate the survey and the recommendations. The delivery was fine. I plan to order more from Tippsy years to come. I love the very subtle differences of each brand. Perhaps in the future, more specific, detailed descriptions of the different sake are presented in Tippsy's descriptions; many different sake are described in similarly, but they are in fact, very different tasting. I'd like to see an entirely separate section of just preferred "warm / hot sake". Additionally, I am writing my own Sake Sojourn Record - so I can look back on each sake purchase I make to remember which ones we enjoyed the most. Just a suggestion. It would be great if printed cards or emailed descriptions, complete with pictures of the bottles were included in the shipment or receipt so people can collect these records. Jim M., (tel, and) address available if requested.”

Helpful Report

Posted 6 months ago

Hi James - Thank you so much for your review! Yes, we'd love for you to be able to use our site as a note taking device, and also have been thinking hard about how we could offer printable cards, whether it's digital or printed like our product cards we offer in our assorted sets. Well noted. And we do offer collections depending on all temperatures, in addition to our warm/hot collection. We hope you have a chance to check it out! https://www.tippsysake.com/collections/warm-hot collection. Sachiko

Posted 6 months ago

“Order came as promised. Quick and easy website to use.”

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Posted 6 months ago

Hi, thank you for your review. Sake can be a complicated thing to look into, and we're so happy to hear it's been quick and easy to use!

Posted 6 months ago

“Was very impressed with how fast everything shipped. The packaging was great no worries of bottles showing up broken.”

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Posted 6 months ago

“Great selection of sake with information, pairing notes, location, flavor notes, and more. Cares about the history and tradition while supporting more modern brewers as well.”

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Posted 7 months ago

“Great selection. Great service. I had an issue with changing my address to my work address since I couldn't guarentee anyone would be at my home address to sign for the alcohol delivery. Support was fast and efficient with helping me as my order was going out! Highly recommend! Only wish their sales site and club site were more integrated. Each has independant user profiles (and shipping addresses). Each seem to have different inventory stock. If I see something on the main site, I typically can't add it to my club order because it's not in the club site's inventory.”

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Posted 7 months ago

“My husband loves all the sake I’ve purchased from your store!”

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Posted 7 months ago

“The products offered have been very good. I have the chance to try new things and I am learning a lot about Sake. Also customer service has been great.”

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Posted 7 months ago

“A most pleasant wine club experience. All of the wines selected were rated excellent by all!”

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Posted 7 months ago

Oh, Anne, thank you so much for your review! We are so glad to hear you were happy with our selection.

Posted 7 months ago

“Just introduced to sake, I have to say I was impressed with how enjoyable the experience was. Not only was this one very pleasant, it also had a great aftertaste. Look forward to trying the other ones.”

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Posted 7 months ago

“Tippsy really exceeded my expectations. I had an issue with a product which I received and wrote to the customer service team at Tippsy regarding it without knowing how it would be handled as this was my first purchase with Tippsy. Within less than 12 hours, I had already received a full refund for my entire order as well as a credit on my account with Tippsy for future use. The customer service was amazing and will most definitely get my business again with the timeliness and professionalism exhibited by their Customer Service agent named Derek. Exceeded my expectation in how this was handled!”

Helpful Report

Posted 7 months ago

Thank you for your review (yay Derek!) and thank you for ordering from Tippsy. We hope you explore more sake in the future. :D

Posted 7 months ago

Tippsy is rated 4.8 based on 2,588 reviews