Tippsy Reviews

Name: Tippsy
Rating: 4.77

4.8 Rating 2,588 Reviews

95 %

of reviewers recommend Tippsy

4.8

Based on 2,588 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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198

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order came as promised. Quick and easy website to use.”

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Posted 6 months ago

Hi, thank you for your review. Sake can be a complicated thing to look into, and we're so happy to hear it's been quick and easy to use!

Posted 6 months ago

“Was very impressed with how fast everything shipped. The packaging was great no worries of bottles showing up broken.”

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Posted 6 months ago

“Great selection of sake with information, pairing notes, location, flavor notes, and more. Cares about the history and tradition while supporting more modern brewers as well.”

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Posted 7 months ago

“Great selection. Great service. I had an issue with changing my address to my work address since I couldn't guarentee anyone would be at my home address to sign for the alcohol delivery. Support was fast and efficient with helping me as my order was going out! Highly recommend! Only wish their sales site and club site were more integrated. Each has independant user profiles (and shipping addresses). Each seem to have different inventory stock. If I see something on the main site, I typically can't add it to my club order because it's not in the club site's inventory.”

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Posted 7 months ago

“My husband loves all the sake I’ve purchased from your store!”

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Posted 7 months ago

“The products offered have been very good. I have the chance to try new things and I am learning a lot about Sake. Also customer service has been great.”

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Posted 7 months ago

“A most pleasant wine club experience. All of the wines selected were rated excellent by all!”

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Posted 7 months ago

Oh, Anne, thank you so much for your review! We are so glad to hear you were happy with our selection.

Posted 7 months ago

“Just introduced to sake, I have to say I was impressed with how enjoyable the experience was. Not only was this one very pleasant, it also had a great aftertaste. Look forward to trying the other ones.”

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Posted 7 months ago

“Tippsy really exceeded my expectations. I had an issue with a product which I received and wrote to the customer service team at Tippsy regarding it without knowing how it would be handled as this was my first purchase with Tippsy. Within less than 12 hours, I had already received a full refund for my entire order as well as a credit on my account with Tippsy for future use. The customer service was amazing and will most definitely get my business again with the timeliness and professionalism exhibited by their Customer Service agent named Derek. Exceeded my expectation in how this was handled!”

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Posted 7 months ago

Thank you for your review (yay Derek!) and thank you for ordering from Tippsy. We hope you explore more sake in the future. :D

Posted 7 months ago

“TippsySake is amazing! I recently started discovering Sake and since then I've placed multiple orders on their website. Shipping is always fast, the selection is excellent, and the prices are competitive. I've reached out to their customer service a couple times with product questions and they've been very helpful.”

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Posted 7 months ago

Hi Chris - we really appreciate your company review. We hope to continue to provide delicious sake shipped to your door. :D

Posted 7 months ago

“My order for the Sake came thru as promised but then the problems started, I have been bombarded with text messages to my phone, after each SPAM text I mark as blocked, then a day later another promotional text message comes thru from a different number. I've blocked at least a dozen different numbers but the unwanted text keep coming, STAY AWAY IF YOU DON'T LIKE SPAM TEXT.”

Helpful Report

Posted 8 months ago

Hi Joe, Thanks for shopping with us and sorry to hear about your experience. This is definitely not how we want customers to feel as we try to spread the love of sake. For a quick resolution, you're able to reply STOP to the promo messages you're receiving. If you have any more trouble, please don't hesitate to reach out through our "Contact Us" page for further assistance.

Posted 8 months ago

“I bought this a while ago and just got around to it. Chilled this is a fantastic drink to relax to. It's flavors linger for just the right amount of time to enjoy them to their fullest.”

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Posted 9 months ago

“Good product, horrible service! I have to open orders, the second was a mistake. I emailed twice and texted once to cancel and have yet to receive a reply. Both orders were marked "Shipped" the day after I ordered but there's no tracking info even on the first order which was placed 11 days ago.”

Helpful Report

Posted 9 months ago

Thanks for leaving a review and bringing this to our attention. We apologize for the experience you're having and this is definitely not the way we want to share the love of sake with you. Our support team usually responds to inquiries within two business days from when they are received. Someone will be sure to follow up with you in regard to this matter as soon as possible.

Posted 9 months ago

“Very smooth and sweet”

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Posted 9 months ago

“The drunken whale sake is amazing, it has nice bright and slightly sweet notes without having any stickiness on the throat at all, and the aftertaste is pleasant.”

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Posted 9 months ago

“Great service!”

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Posted 9 months ago

“Came on time and packaged well!”

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Posted 10 months ago

“So glad I found this online shop. Hard to find good sake around my area. The store also gives detail descriptions about the products”

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Posted 10 months ago

“Fantastic selection, love the sake club and membership for a la carte buying as well. I do both.bI have never had a company show me so many ads after I already subscribed that I actually want to see! They constantly have new things that I want. I have absolutely loved everything I received from them thus far. What a wide world of sake I am enjoying!”

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Posted 10 months ago

Hi - thank you so much for your review, and we're so happy you're enjoying it. And yes, the more we dig, the more info we get about each brewery and product. Kampai to you.

Posted 10 months ago

“Really cool website that introduces us to sake you normally wouldn't come across. Enjoyed doing the quiz as I don't like sweet and flavored sake. After mine and my girlfriends trip to Japan this past Spring, we've learned to appreciate sake much more. Love the history and craft behind it.”

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Posted 10 months ago

Hi - thank you so much for enjoying Tippsy Sake Club, and the beautiful photo! We're excited to go to Japan this fall, too, to kickstart the brewery tour portion of our business. Kampai!!

Posted 10 months ago

Tippsy is rated 4.8 based on 2,588 reviews