Tippsy Reviews

Name: Tippsy
Rating: 4.77

4.8 Rating 2,587 Reviews

95 %

of reviewers recommend Tippsy

4.8

Based on 2,587 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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196

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pretty fast and safe package...definitely I would use more this service”

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Posted 2 years ago

“They have a big selection, which is great! Their point system also is really good. But their sake expensive and the shipping is also very expensive now.”

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Posted 2 years ago

“I've only received one box (the intro set) so far and am really enjoying it. Can't wait to keep exploring different tastes, flavors, regions and styles. Hope I remember at least most of it ;)”

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Posted 2 years ago

“Best selection available online in the US. Free shipping for orders over 6 bottles too!”

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Posted 2 years ago

“There was a good selection but as always, most of it, the stiles I like, we’re financially out of reach. As good Sami has always been for me. The bottle was a Christmas present for a friend out of state. The way he described it, it was what I imagined it would be. We were very pleased.”

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Posted 2 years ago

“Tippsy is great. Always has been. I just wish I would’ve received this last order. I still have not and it’s been over two weeks. Pretty disappointed. I spent A LOT of money and it hasn’t arrived. I was hoping to have these expensive bottles for Christmas dinner. Now that it’s January 4th, that’s not going to happen. Now I’d be happy if the delivery would just show up.”

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Posted 2 years ago

We are sincerely sorry for the inconvenience this has caused with the holiday gift. Our Customer Support team will reach out to you to take care of this case.

Posted 2 years ago

“The Kubota white was very smooth not alcoholic tasting. I would buy it again. A good introduction to sake.”

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Posted 2 years ago

“The sake was excellent. But the shipping was slow and expensive ($15 I believe). While my girlfriend and I love the idea of keeping some sake at home for a nice meal, I don't think I'd be willing to pay $15 S&H for each time I order a sake online - seems wasteful to me. Also, I will keep looking for a more fruity taste.”

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Posted 2 years ago

“Always provides high quality lineups. I love them.”

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Posted 2 years ago

“My order wasn't processed within three days after ordering online, which is understandable due to the holidays, but I did want some sort of update as to an ETA, as the website said it would be processed within three days. But so I contacted customer support and Rui got it going immediately and was very apologetic and helpful. My purchase, which was a gift to someone, arrived soon thereafter. The gift recipient was very happy with the gift.”

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Posted 2 years ago

“Huge selection. Great information. Products arrive well packed and secure. My only wish is that Shipments were a little quicker.”

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Posted 2 years ago

“Love the selection. Good prices. Occasionally out of my favorites though.”

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Posted 2 years ago

“It was the first time I used your place to ship out the gift....so I will see how it goes... Since I live at NYC....but most of my relatives are all in Calif....I thought your place may be the best to use to ship out the gifts... Hope you can give us more promotional items...or points...like other companies... Thank you.”

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Posted 2 years ago

“I am always extremely satisfied with Tippsy. I place an order for my favorite sake and have it at my door within a very reasonable length of time.”

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Posted 2 years ago

“Love their offerings! I get to try sake that I don’t find at local markets around here.”

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Posted 2 years ago

“Excellent selection of sake with great summaries of the taste profiles.”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

“My order was a bit more work than both side had hoped for. I ordered a gift set that came in a really cute box! However, the packing was thin and one of the bottles ended up breaking during the shipment. I reached out to Tippsy’s support and they immediately sent a replacement. However a further misunderstanding happened when I refused the whole shipment and only got a replacement bottle. I messaged their support again and today I received all three bottles! All safe! The shipping date was fast and the support was so kind and helpful. One of the best support lines I’ve experienced in a while. I was a bit worried since their shipping method is not a familiar name, but all my items (after a few misunderstandings) came in safely. The only thing that I was a bit disappointed about was that I bought this set as a gift, and the replacements did not come in the same cute box with the bottle cards. I’m not too worried about them but I had wished I could have gotten what I ordered in full. Overall a great experience!”

Tippsy 4 star review on 3rd December 2021

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Posted 2 years ago

Thank you so much for your review. We are so sorry that we heard that the first bottle was broken. However, We are glad that you received the recovery package. The recovery package is also packed more tightly, so there may be some differences in the packing method. However, we will continue to do our best not to worry about cracking.

Posted 2 years ago

“Easy to use and fast delivery”

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Posted 2 years ago

“Convenient, reliable, and relatively fast delivery. Good choice of Sake.”

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Posted 2 years ago

Tippsy is rated 4.8 based on 2,587 reviews