Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

“Im new to the 3 point hitch . The hitch I got is 1 1/2 inches to wide.Prob not your salesman fault. But he would of asked me what size I needed so I wouldnt have ran into this trouble. Other then that very good construction and hard steel with very good welds come[ared to others. Little pricey tho.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging, and in new condition. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please email us at info@titanattachments.com if you require further assistance.

Posted 2 years ago

“Titan product is great shipping was not arrived thrown out in my yard boxing destroyed due to shipping the back side of my product paint destroyed and rusting!”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 2 years ago

“After not feeling order that was placed a month prior to me, starting to inquire where my order is, I received replacement parts that were more than what I have ordered. The original order I placed was told they had the parts in stock. For some reason they couldn’t fill the order and never told me why.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. We're delighted you received your order, and if you have any concerns, please email us at info@titanbrands.com.

Posted 2 years ago

“Item was damaged due to poor packaging and probably rough handling.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 2 years ago

“Tha 2 inch receiver came 4 days after it was ordered that was good. The pallet fork ordered was another story frame attachment came on the 18th the two forks one came on the 21st the other came on the 24th Had to rent a set to do the job costed 100 dollars to rent a set that was one of the reasons I bought the pallet forks.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if your order was delayed and if the items were shipped separately. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. We're delighted you received your order, and if you have any concerns, please email us at info@titanbrands.com.

Posted 2 years ago

“Attachment fell off a couple of times, and the plate was super loose on the attachment end also they sent the wrong hydraulic couplers. They were supposed to be flat faced. I finally got a hold of customer service and they want pictures. Just another delay.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com if you require additional assistance.

Posted 2 years ago

“Wrong fittings said it comes with flat face couplers and also plate attachment is super loose and almost hit a worker. Customer service couldn’t help me they had me speak to support who now wants a video!!”

Helpful Report

Posted 2 years ago

“I was very happy with the equipment, but the shipping was a let down. Equipment came without any packaging at all, clearly bounced around in the truck, significantly dinged and scratched, and missing one of the fork pins, which I will now have to find a replacement for.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you received was dented and if one pin is missing. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com if you require additional assistance.

Posted 2 years ago

“The product seems heavy built. However the fittment in my application left a lot to be desired. The Quick attachment system will not fit my Mahindra 3550 Cab tractor with factory Mahindra loader system and quick attachment system. The quick attachment levers will only engage one side or the other of the titan system and the lower angled portion of the titan system doesn't not fit properly either. The unit will require significant modifications to make fit properly.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com if you require additional assistance.

Posted 2 years ago

“did not give me 5 percent discount had to sell it at my cost to my customer NEVER AGAIN i am a farm eq dealer for 45 years see www.kutzfarm.com i also import eq fvrom italy”

Helpful Report

Posted 2 years ago

Hi! We apologize for the inconvenience. Unfortunately, Titan currently doesn't have any ongoing promo codes. We highly suggest that you sign up for our Newsletter to receive news/updates if we have ongoing coupon codes and sales or check back with us within a couple of days/week. You may also reach out to our sales team to check for any discount they can offer. Our sales team phone number is 1-800-605-8241. Please reach us at info@titanbrands.com if you require further assistance.

Posted 2 years ago

“The digger is an excellent addition to my set of tractor tools. It is well-built and rugged. I would give Titan a 5/5 for its product. The shipper they chose (Saia) incorrectly loaded my package, delaying its delivery by over 7 days. Titan indirectly deserves some blame for this, as it impacted the job I was supposed to do for a client.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. We're delighted you received your order, and if you have any concerns, please email us at info@titanbrands.com.

Posted 2 years ago

“Mower works great. Shipping was quick. Did arrived damaged but not bad enough to send back and wait for a replacement. Plastic height adjustment knobs were broken.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 2 years ago

“The carton was destroyed pin on release handle was bent and will need to be changed the delivery drive even commented on the packaging”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com if you require additional assistance.

Posted 2 years ago

“The forklifts are great, the only reason for a three-star is the delivery. Received one fork the first day received the component the next day, and a week and a half later received the last fork, after three calls. Every time I called Titan's person was very helpful and solved the problem.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. We're delighted you received your order, and if you have any concerns, please email us at info@titanbrands.com.

Posted 2 years ago

“The product is top notch the customer service was not quite what I needed considering I purchased a product I can’t use without paying another 700. To be able to attach to it.”

Helpful Report

Posted 2 years ago

Hello, thank you for your feedback and we apologize for any inconvenience. We pride ourselves on providing high-quality products. I have forwarded your feedback to our product team. We're delighted you received your order. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 2 years ago

“It is not delivered.contacted the truck terminal earlier this morning and after 4 hours I've not heard back from them to schedule Appointment to deliver.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. We checked and as per the carrier, they delivered the order on 07/28/2023. If you have any concerns, please email us at info@titanbrands.com.

Posted 1 year ago

“So far I am happy with the implement. However, when I received it, it was upside down and the packaging was terrible. Ended up with some broken and missing parts. Titan did take of the issue, but it put using it on hold until the parts arrived.”

Helpful Report

Posted 2 years ago

Hello! We are so happy you are pleased with our 3-POINT NOTCHED DISC HARROW. Titan strives to create great experiences and we are glad that this interaction was no exception. We hope to be able to serve you again!

Posted 2 years ago

“Slow delivery, multiple missing attachments/pieces, but it did all eventually get here. Auger bits are low quality, had I known I would have passed on those, but everything else seems good.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. We're delighted you received your order, and if you have any concerns, please email us at info@titanbrands.com.

Posted 2 years ago

“Delivered in a timely manner. There is one problem…. The green piece arrived with a 8” section on top that had the paint completely scraped off. I’m a bit disappointed because I bought new but it doesn’t look new.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 2 years ago

“Don’t like the third party shipping! It was a Paine to get my titan delivered took an extra week. Also the design on the wheels to engage the grinder is really weak. My husband had to add parts on the outside to help it stay in or out of position while spreading. Not sure if this has been an issue?”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com if you require additional assistance.

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Titan Attachments Reviews