tomsoutdoors.com.au Reviews

5.0 Rating 982 Reviews
100 %
of reviewers recommend tomsoutdoors.com.au
5.0
Based on 982 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read tomsoutdoors.com.au Reviews
tomsoutdoors.com.au 5 star review on 17th March 2024
Jian
tomsoutdoors.com.au 5 star review on 12th March 2024
Craig
tomsoutdoors.com.au 5 star review on 21st January 2024
Bernard
tomsoutdoors.com.au 5 star review on 25th November 2023
Edward (
tomsoutdoors.com.au 5 star review on 9th October 2023
Marcus
tomsoutdoors.com.au 5 star review on 24th September 2023
Steven
tomsoutdoors.com.au 5 star review on 19th June 2023
Paul
22
Anonymous
Anonymous  // 01/01/2019
Excellent service and great service
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Thanks Lorraine!
Again great friendly service,
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Cheers John!
Excellent service, communication & postage as usual.
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Cheers David!
Fantastic Staff and Service
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Cheers David! We appreciate your support :)
Excellent service and advice. Boots arrived within a few days and fitted perfectly.
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Glad to hear Rose! Thank you for leaving a review :)
Excellent customer service both online and instore. Fantastic range of fly fishing gear and outdoor equipment.
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Cheers Lee!
Professional. Excellent communication. Competitive prices. Exceeded my expectations. Would definitely recommend to family and friends. Items delivered within expected timeframe. Thank you for such a positive experience shopping online with Tom’s Outdoors.
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Thank you so much for your kind words Helen! We're so glad your experience with us was positive :)
I love this family run business and all their staff. They give considered advice based upon each individual customer’s needs and budget. I will definitely repurchase from them in the future.
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Thank you so much for your kind words Katherine! Your support is very much appreciated :)
Very impressed with my first online purchases from Tom’ Outdoors. Prices were the most competitive and service and fast delivery excellent. Would not hesitate to shop with them again.
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We so glad to hear Barbara! Thank you for taking the time to leave us some kind words, we appreciate your support!
Once again extremely quick service from Tom’s. Ordered my Patagonia Stealth Work Station on a Sunday afternoon and informed that it was in the mail early Monday morning. Delivered the following day into my PO Box. Can’t beat this shop for high quality products and sales service.
tomsoutdoors.com.au 5 star review on 25th November 2023
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So glad to hear your order arrived promptly! Thank you for taking the time to leave a review :)
Excellent service, communication , range and pricing. Items are so well packaged definitely gives you piece of mind when ordering online items.
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Thank you so much for your kind words Jason! We appreciate your support :)
Excellent service.
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Cheers Roderick!
Great Fast Transaction, Quality service A+++
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Cheers Si!
Absolutely brilliant service - my order was packaged perfectly, arrived quickly and great communication throughout. Highly recommend!
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Great news! Cheers Xand!
As always, great service and advice. Pretty awesome to get the right fishing advice from none other than Mickey himself! Toms is my go-to store for all my fly fishing gear.
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Thanks Bosko! We appreciate your support :)
I love this site and I am going to buy more here
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Cheers Gon! We appreciate your support :)
Tick annual trip to Tumut. Tick annual trip to Toms!! Purchased some fantastic technical mriddle layers, t-shirts and hiking/alpine pants. Partner is wrapped with the Patagonia hiking pants. Super staff, very knowledgeable and helpful. We love Tom's Outdoors.
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Excellent service from Tom’s, as always!
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Very helpful staff, great local knowledge and always have time for a chat. Great range of quality gear too.
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Cheers Steve! We certainly love a chat :)
Good prices, expedient delivery and superior service, an amazing outdoors store!
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Cheers Patrick! Thanks for taking the time to leave us some kind words! :)
tomsoutdoors.com.au is rated 5.0 based on 982 reviews